Collins Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mason Finney
a month ago
Had an appointment for an inspection and was running a little behind, they happily took me in almost 15-20 minutes late and got me out fast. Everyone was respectful and polite.

  david penney
a year ago
Broke down on I-81 south of Wytheville in a 54-year-old classic car. The original timing chain cam gear failed late a Saturday afternoon, so I had to wait until Monday morning to call Troy, owner of the shop. He's very quiet, especially on the phone, so we walked the 45 minutes to meet him in person. Once that happened, he started on the timing set replacement himself and pulled the oil pan for cleaning. His work was outstanding, and very reasonable considering how much time he spent. Unfortunately, the chain skipping so many teeth bent at least one valve, so I'm having to pull the cylinder heads myself and we were hauled 229 miles home yesterday by Berts Garage, Hillsville, VA. I'll follow up with Troy once I get everything fixed. I'd highly recommend his shop.Service: Engine repair

  Robin Osborne
2 months ago
Great job and great mechanics. Good prices.

  Stephanie Duncan
6 years ago
I was traveling 7/21/17 and my car was missing after being in the road for over an hour. An O Reillys worker George called Troy and told him my issue, Troy told him to send me down. He was busy with other customers, but he took the time to squeeze me in to fix my car so I could continue my travels to New York. He and his wife were so nice and explained everything to me completely. I felt safe and comfortable. I felt I could trust them. After the fact I did look all parts up and they charged me accordingly they did not overcharge. I am thankful for them! I am proud to know that the Collins are nice, decent, and caring. That they are honest and do honest, dependable work. Thank you Troy and Debbie.

  Vanessa Harris
3 years ago
We didn t catch the mechanic s name but he saved us! We were 700 miles from home and in need of a tire. After searching the entire city for a place (we were turned away several times) we came across this little place. While they didn t have a tire specifically for our vehicle the mechanic figured out a way to make sure we at least got home safely! And for that we re forever grateful! He was fast, friendly and he didn t charge us a ridiculous price! Couldn t have hoped for a better experience from a stranger!

  Lee Grimes
4 years ago
My family has always gone there for annual inspections. They do a great job and the wait time is minimal. I trust Troy and the job he does. Unless you take time off work to get an inspection done, no place local wants to open on Saturday, but Collin's does. We appreciate them and have for many years.

  Mike Saunders
a year ago
Great people and had my inspection done in like 20 minutes. Highly recommend.

  kathryn Alvarez
7 years ago
These people are honest and have always done my vehicles right! For example 1 time a part went bad they fixed it. 6 months later another part near the other went bad. They saw an error and fixed both at a vwry reasonable price$$! Have always been reasonable/honest in if they have time to do a quick oil change or major repairs! Would recommend Collins to everyone!

  Ron Urquhart
7 years ago
I called them with a transmission issue. They said I could come right in, and they would have a look. They were courteous, and efficient. They showed me the problem, and had it fixed in a couple of hours. The cost was very reasonable. We were back on the road, and very happy. Thank you very much.

  H. Pignatiello
4 years ago
We were traveling home from a vacation to Cleveland Ohio. We stopped for the night in town and noticed an unfamiliar noise on my car. Troy was able to diagnose it as a wheel bearing and fixed it so that we were able to get home. I am thankful for all their help and enjoyed meeting all of the local neighborhood people and chit-chatting during my stay. Everybody was extremely friendly and courteous. An honest business. I would go back to them the next time I'm in town.

  fidget__funny_videos fidget toys
a year ago
They were so helpful after I had a blowout on my car. Great prices and great work. Would highly recommend.

  Kerry Richardson
a year ago
My son took his car for inspection. They failed it for an air bag light. It was fixed by a Honda Dealership. Went back to have it reinspected .he got up under the car and messed with the electrical components of the car, causing the light to go back on, and failing it again. We have the paperwork by the Honda Dealership who corrected the problem, as it was due to a recall. Taking someone s money is stealing and against the law. These business is in the process of being reported for fraud. GO SOMEWHERE ELSE! Inspection is inspection. Does not include messing with the electrical components to make it FAIL!Service: Vehicle Inspection

  J. Terry Austin
5 years ago
To tell you the truth, i have never heard anything bad about this place. I needed an inspection sticker & i only was there 10-15 minutes troy was very thorough. Sometimes I have gone into garages & thought did they even check it? I don't believe he would ever be that kind of nechanic.

  Bridgette Quesenberry
7 years ago
Great experience! Friendly environment. Fast service as well. That was one of my favorite things about it. I was in an extreme hurry & they got me in & out like it was nothing. Thank you Collins Auto! You're great in my book! :)

  Henry Eastman
2 years ago
Excellent place to go for good work on your car or truck or bike. Friendly; helped me back my trailer out today in the pouring rain and reasonably priced. That goes for all the guys who work there including the owner. Thank you

  Karler Lyann
3 weeks ago
They're great!

  Mindy Maxwell
7 years ago
I've always had a pleasurable experience with Collins auto. They have repaired my vehicles in timely manner. Alway nice, professional, and easy to talk to. Very honest mechanics who are resonably priced for their outstanding work.

  Richard DiPilla
6 years ago
Giants kudos to a very professional, courteous, customer service experience. I highly recommend everyone consider using Collin's Auto Repair for all your service needs. You just don't find this kind of experience anywhere. I'd literally drive 75 miles to get my work done here.

  Dan Dixon
3 years ago
I was passing through on a business trip when the rear brakes on my truck suddenly needed replaced. Collins was able to get me in on short notice and take care of me for a reasonable price.

  Ryan Eld
a year ago
Went for an inspection and I was in and out. Took me longer to smoke a cigarette than it did for them to get the job done. Highly recommended.

  Sydney Greer
5 years ago
I want to brag about this place real fast. My starter went on in wytheville on my way to West Virginia and these guys got me in and out by the time I needed to be. They were friendly, efficient, and didn t rip me off like most places would a young girl. So thank you guys so much!!

  Karen Llyod
3 months ago
Efficient kind nice ppl

  Chasity Nichols
3 years ago
They are always very nice, and have done my inspections for years. Great Auto repair in Wytheville.

  Vic Allen
7 years ago
Great People, fast service, and fair prices. Just got a set of tires put on my truck and I can't complain. I will be back for tires again.

  Mike Thomas
a year ago
Always does a great job, friendly and very reasonably priced.

  Derek
2 years ago
Quick and easy state inspection. Got us in right away and only waited about 10 minutes. $20 total for inspection.

  Crystal Durrance
2 years ago
I absolutely love Collins Auto Repair! They are extremely fair in prices and very efficient!Services: Tires, General repairs & maintenance, Oil changeServices: Tires, General repairs & maintenance, Oil change

  Paige Arnold
7 years ago
They replaced my brakes at a great rate! The business is nice and the people are honest! Great place!

  Jean Crigger
2 years ago
Had my oil changed and got a state sticker. Very good people working there.

  RR K
4 years ago
good price fast friendly service did a good fast job on my front breaks in and out 35min