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Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Valencia Dixon
5 months ago
BUYERS BEWARE: Called ahead for a new tire, guy on the phone explained they had 2 great used tires for same price. I agreed only with his reassurance. 4 hours later, one is completely flat. I called and a lady says to just bring in it and we will replace it. I told her I needed until Monday to get it back over because I was sick and to please leave a note about it. I drop it off today and they claim there s a nail in it and they won t honor their word about replacing it. Very unkind how they treated me. I received much friendlier, cheaper, and honest service at Bingo tires. Do NOT use them if you want quality over quantity!
Nataly Ortiz
a year ago
Horrible Tire Shop HORRIBLE. They do not care about the handling of the rims, they scratch the rims ALL the time. They scratched my boyfriends new rims and today they scratched my friends rims. If you don t know how to handle the work, then don t do it at all! DONT come here they will scratch your rims !!!!
Matthew Wolfe
3 months ago
Sold me a bad used tire. Interacted with them for over a month before they issued a refund. As I return for another transaction, workers start speaking about me and lie to management and refuse service to me saying I caused issues . Bad place to do business.
Roberto Guevara
6 months ago
Been coming here for years and these boys get you in and out. Being as busy as I am I can appreciate when people value your time and these guys do.A Family business servicing their community to the T with their good prices. Thanks fellas. Recommend this place to anyone.
P T
9 months ago
Terrible customer service. Severe language barrier. They stripped my wheel lock and wanted to try and charge me an additional $15.00 to use their universal one. I literally got an oil change and tire rotation from the Acura dealership 2 weeks ago with zero issues. I also went here last week to get a tire plug. The lady who rings up the sale is rude as ever, and the kids , because I know I m older than them could care less about customer service. The older gentleman was just that. Do better or you ll be out of business soon. I don t care if you all have another location in Dumfries. The one in Woodbridge is horrible and I won t be back. Seriously lacking in professional customer service and personality. Sickening to my stomach. You all obviously don t want repeat customers. Don t worry, I sure as heck won t be back and I m going to tell everyone I know to avoid this place like the plague. Not even so much as a thank you for my patronage. Disgusting!!! And they inflated the tires past the recommended PSI. So trifling!!! Go to Dominion on Route 1 next to the trashy trucker/trap house motel. They always provide a pleasant experience and, the only reason why I didn t go there is because they didn t have my tire size. Ugh!!! DO BETTER TECO, y all are sad!!
Michael Lyons
8 months ago
Ok I let the first time slide because shops do make mistakes time to time but my mistake was letting them mess 2 vehicles. First time was my nice red GLI they cross threaded a bolt into because they didn t start the bolt by hand just zipped it tf in with an impact. This time I bring my Escalade in when in a pinch and they only put 5 of the 6 lug nuts and I start hearing a squeaking sound afterwards I assume o maybe a brake pad uh nope luckily I had a few extras and tools in the back will never go again and I m upset enough to leave this review which I almost never do. Save yourself the hassle and go elsewhere.
Anaz Bae
a year ago
This happened literally about 15 minutes ago. I pulled to the front and there were no cars in front of me and there was a guy inside the shop working on a tire. He turned around and yelled: hey, what you doing? I shouted back telling him he could have directed me in a nicer way. I immediately turned around and drove way because I would rather spend my elsewhere. I am now buying and installing my tires at a nearby shop.
Kium
6 months ago
didn t change my tires with them because they were so rude. guess if ur not hispanic u shouldn t go there
Jesenia Cuevas
a year ago
I just want to start off that I never go to this place ever since my 2nd bad experience there. My father in law recently went back to this place without knowing my experience there to get me a new tire. Ever since I got the tire the tire keeps going flat, I check to see if there was a nail but there is no nail also my cap is not the original one that came with my car, I recently just bought my car so there is no reason why they should be giving me an old rusty cap when they should ve gave me my original one that came with my car. They always give me messed up tires & always take the caps & replace it will damaged ones. Supposedly they offer warranty but when you go to claim warranty they always try to blame the customer saying we hit something or went over a pot hole, it always an excuse with them. I 100% recommend to not go here because even the wife who works there is so bitter & miserable just like her partner. Horrible customer service never go here.
Luis Galarza
2 months ago
Carlos and his crew were professional and got me out in 30 mins.
Ron
8 months ago
I like this tire shop.... They are cool and laid-back.... They have fair pricing and I sent quite a few of my friends to this location.
Lilah Weeden
2 years ago
Very sweet, helpful and professional people! Called and told them we had a flat, arrived 5 minutes later and they immediately put new tires on for us. Definitely would recommend this place if you are in need of a quick fix!!
Jonathan Fletcher
a year ago
I ve come here many times. They find the right tires for you and it s very affordable. Not to mention very fast. They are also very friendly.
williamaramirez33
3 years ago
I went to get some used tires and these people tried to sell me same tread as the one I have on my vehicle . It was not going to pass inspection with those tires. So they brought another set of tires from inside their shop and they called them semi new tires. Then they raised the price on those tires extra $40 can you imagine that. 2 weeks later i have 1 flat tire. I inspected it myself and I had no nails but my stem was broke. Never had that problem until I went there. I would not recommend this place. The owner got in his feelings because I didnt want the 1st set of tires that were not gonna pass inspection. Those were not safe tires. Imagine someone who doesn't know about tires they try to take advantage.
Dc5 DoLL
2 years ago
Worst place ever with the laziest workers , called and got a price for 100$ with the tire job I wanted to do , arrived to have them switch the price to 240$ AFTER they watched me struggle unload my tires and rims. Said it was to hard of a job that s why they had up charge? Which it was just switching rims on my tires I currently had. So instead of apologizing for the inconvenience and miscommunication they all went inside to order food and one workers just sat in a chair playin on his phone and watched me struggle to put all the tires back in my car.. TECOS Tires off Jefferson Davis Hwy , MUCH cheaper and very helpful workers! Job took less then 30 mins ..I wouldn t come here if I had all 4 flats and they where the nearest shop :)
michael ashley
6 months ago
Good place to get your car or truck tires, or get a flat tire repair service.
Sean Harrell
3 years ago
Pulled in on a sunday afternoon with an emergency stem replacement, these guys were on point and helped me immediately. Ended up checking another tire and stem for my truck. Fair priced and fast work. Will be coming back if I ever have anymore tire issues with my vehicles.
LUIS HUERTA
a year ago
I could show pictures of the wheel damagealso they scratch the inner side of the wheelHonestly don't go there.
Katie Quintanilla
a year ago
Not even 24 hours later, my two tires that had to be replaced here went flat on me. They need to be shut down ASAP, this is not a lawful business, they are scammers
Daniel Martinez
2 years ago
This shop is very professional and the workers are very fast with it. they are really attentive and don t keep you waiting long and their used tires are in very good shape, very satisfied with their business.
phil kratz
2 years ago
This is the best place local to get tires installed. I've taken new tires to get installed and I've bought used tires. Always the best service and they are super fast anf friendly. Thanks! I appreciate this business.
Kim Aubut
a year ago
I was on my way to NC and had a blow out on a Sunday. He took me right in on a Sunday and got me back on my way within minutes. Thank you very much.
Cris&Ed
2 years ago
Very bad service. No one was attentive . Do not know how to put lug nuts on properly. They cross threaded two lugs on my car. I do not recommend. They don t treat others belongings as if it was there.
J C
2 years ago
This place has horrible customer service, everytime I go to buy a used tire the prices always change between $55-60, which is ridiculous because the prices shouldn t change. This place is about making as much money as they can from you.
tur jan
3 years ago
This place is scam. I bought 4 tires and lasted one week even though I paid new tires money they put rubbish in my car when it flattened in a week they sold me another because they knew I needed tires right away.
Luis Martinez
a year ago
Workers here have no manners & very rude when its getting close to closing time. Im not going there asking for a free job so dont disrespect me by treating me as if im not a paying customer
jose paz
3 years ago
Got a great deal on 4 tires for my Jeep and they balanced them for free. The gentleman named Carlos even offered me a cup of coffee since it a bit chilly that morning.
Quantella Moore
a year ago
Sold me two bad tires . Already have to replace them both never will be coming back here.
Gador RealRight
3 years ago
They gave me a bad tire I paid $45 after they broke my stem off for a tire then when I tried to get it fixed they kept hanging up they are very UNPROFESSIONAL and I WOULD NEVER BUY ANOTHER TIME FOR THEM EVER AGAIN IN LIFE AS A MATTER OF FACT I CONTACTED A LAWYER AND THEY WILL BE SUED
Doug Comstock
2 years ago
Absolutely wonderful service! They were quick and friendly very helpful. Fair price and very nice people.