Lindsay Collision Repair Woodbridge

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Marie Burless
3 months ago
The repair shop is great! Great customer service, great work, and great communication. I worked with David who kept me well informed from the beginning to the end. He was very informative and answered any questions I had quickly. The work looks amazing and they even cleaned the inside of my car which was unexpected. I really appreciate David and the mechanics that helped to make my car look brand new!

  chaz velazquez
a month ago
Lindsay Collision was able to repair my vehicle a day before schedule. I also loved the convenience of being able to leave the rental vehicle from enterprise at this location when picking up my vehicle. David was very helpful in answering all and any questions I had.

  Kat Shaner
a month ago
Had to leave my car for an extensive bit of time due to a collision. Everyone was so great at keeping me updated on where my car was in regards to repairs. And when everything was finally done, my car looked brand new again. Thanks for all your hard work!

  kee white
2 weeks ago
Joe Willison was patient and provided excellent customer service! He took the time to explain every detail and kept me up to date on the status of my repairs.

  Jonathan Moreno
4 months ago
Just wanna say, these people are awesome and very professional! What I love the most is that one person that works there ( David ) was being super transparent with me since I had to go here per my insurance and it did take a while but it was because of my insurance. When I got my car back it was like brand new again! Thank you guys for fixing my K5! Very much appreciated and keep up the awesome work!

  Edith EJ Johnson
2 months ago
Their customer service team is awesome, professional and courteous. My Tech, Oscar was amazing, explained everything in detail on what was being done as to the repairs to my Acura after someone else hit my car. He kept me informed throughout this whole process. I m very pleased with the work that was done on my Acura. I ve never been to Lindsay Collision before and I didn t know what to expect but I surely would recommend them to anyone. Thank you Lindsay Collision Repair Woodbridge,Va!!

  Ellen Elaine Clark
3 months ago
We are very happy with the repair of our KIA Forte. Contacted continuously of the progress of the repair and once competed. I highly recommend Lindsay Collision Center for excellence in all areas of the process. I most enjoyed the service that we could pick up and drop off the rental car through GEICO at Lindsay Collision Center repair shop.

  makeyla campfield
2 months ago
Jason Reifsnyder is great , he made my car look brand new !! thank you for the updates while my car was in your care from the beginning to the end . my car was even cleaned out for me , without asking . This place is great . Highly recommend!!!!!!!

  Raymond Farrington
a week ago
Great work!!! They send text messages to update you on the progress. The work on your vehicle will look like nothing ever happened.

  Agha Durrani
a year ago
Our car has minor damage due to brief hit with another vehicle. Insurance company advised to any of their approved collision companies including Lindsay Collision company. I am glad to select Lindsay team. My first encounter with David Burzynski was pleasant and exceptionally professional. David works as the Estimator, he is very thorough to check every little detail of the damage and the repair works. David explained the process of the repairs, labor hours, and replacement parts extensively and to my complete satisfaction. David continued to update me the staid of the repair and anticipated completion time almost on daily basis. I am very satisfied and would recommend my friends and colleagues to checkout Lindsay Collection place before attempting any other collusion center. Front office lady is also an awesome kind and professional. Many thanks.

  Benjamin Harrison
4 months ago
This is the second vehicle I ve had repaired at this shop. Great work; friendly service, quality work, great attention to detail. There was one miscommunication in scheduling resulting in slightly longer than expected down time between drop off and repair. Altogether a good experience. I will use Lindsay Chevrolet s auto repair shop again if I ever need collision repairs.

  Delonda Craig
3 weeks ago
Joseph was great. Excellent customer service skills. Reassuring and trustworthy. I would recommend family and friends to have repaired done there. Very pleased

  Marley Red
2 weeks ago
Dropped my car off for front end bumper damage and when I picked my car up after a month. My car battery was loose, just placed under my hood causing my car to go dead and needing a jump start and getting someone to tighten the battery. My front passenger door wouldn't lock anymore, alarm buzzer no longer worked. My inside over head lights don't come on when my car doors open up . When I called to tell them what was going on and a bunch of excuses and still waiting on a call back to get my vehicle fixed.

  jocelyne kabundi
a month ago
The service was very good. From the front desk drop off to the end of the services. My car came back as new. Thank you so much Lindsay collision repair.

  EVERYTHING KIDDOS
4 months ago
I typically don t leave reviews, but I d tell you to go somewhere else from my experience. The customer service here is very disrespectful at least with my experience with Joseph aka Joe as he liked to correct me. From the beginning, the accident not even being my fault and going there to use them, he was accusing me of certain damages were supposedly not done from the accident. Regardless of insurance already approving everything. (Using the other guys insurance). Secondly, very bad at updating the website to let me know what s going on with my car, and when I did call to ask how it was going, there was always an attitude or bothered tone that I was calling or I d call and he wouldn t answer the phone and accuse me of never even calling and leaving a voicemail lol I don t know who would lie about calling but ok. Also, I think there s a more professional way of answering the phone and saying yo to a customer. Very unprofessional, and untrustworthy. One day it ll be that they are waiting for a part to come in and the next they had to send someone to go pick up the part? And taking a little more over month for that part? Never giving me a straight forward answer always the run around. I don t mind having to move my two kids car seats myself, but the fact that he didn t ask if I needed help or on top of not even asking me, telling me to take out the car myself and then to park the rental were my car was? With two kids? I wish I would have gone somewhere else. The parts that they fixed doesn t even looked placed correctly and I noticed dents that were definitely not there on my new 2023 car that I only had for a month before the accident. But I rather deal with that than to go back to them for anything. Take your care somewhere else. If you look at reviews before going somewhere, this is your review to not take your car there.

  P T
2 months ago
My husband's SUV was in immaculate condition when it was returned to him from Lindsay Collision. This is the second car from our family that has been fixed there and they always do a great job.

  Ashley Orduno
a year ago
Service was fast repaired. The communication was lacking. When we picked up our car everything was literally thrown on the floor and seats. So I would not say this is great customer service. I do not appreciate my car looking like this. You do not get peoples stuff and throw it all over. My pack of sanitizer wipes the box literally thrown and destroyed. I am sorry but you do not throw things around in someone s car.

  Carlos Vasquez
4 months ago
The job seen good but customer services is horrible being a business owner I understand how the customer s needs to be served and that s the less thing it happens here. When I picked up my car not one explained what was done it was just we need you deductible sign here and here it s you car keys and bye bye and not only that it took 1 month to fix body crack and side mirror

  Rodonda Thompson
2 months ago
Very good service. Lindsay did great job repairing my vehicle and they were prompt, they exceeded my expectations and got the job completed on time!

  Onewayfilmz
6 months ago
The service was fine I just ended up getting my front bumper replaced the only thing is that they do not update you a lot. It was very hard for me to get in contact with my adjuster (Jason). He told me it was in paint for a few weeks. Overall I feel like service should ve been a little faster. I assumed my car would be in the shop for a week or two at most. It turned out to be in the shop for almost 2 months. To add on to that, as soon as I walked in to finally pick up my car, I was not greeted or anything. The lady simply gave me a blank look. She handed me papers saying how much I owed and how much the service was overall, I signed it, and she just stared at me. Maybe if she spoke over what the paper said or what it was and then proceeded to ask for payment, I would ve been happier with that than blank stares. Customer service here sucks.

  Jessica Adams
4 months ago
This was my first experience with getting my vehicle repaired after an accident, this shop was so helpful and stayed in constant communication. I am so grateful to David and his team for their care and professionalism!

  Janice Edwards
2 months ago
Excellent Service! Very happy with customer service and the care for my vehicle. Thanks again, David!

  Dave Lewis
2 months ago
Very good with ongoing communication concerning the repair.Inspected final repair .paint match looked good and replacement panel felt solidly installed.

  Richmond L. Hill
7 months ago
I received daily updates on the status of my vehicle repairs. The check-in experience was okay, but my check out experience was top notch. Oscar Aguilar was the associate that helped me. He was thorough, polite, and accommodating. The reception area is a bit cold without Oscar. They finished my repairs several days early.

  Donna Wood
2 months ago
The Lindsay team were both friendly and kind. They kept me aware of the progress of my vehicle and answered all my questions.

  Tania Butler
7 months ago
My car was repaired a week before it was supposed to be ready. My car looks brand new and the paint matches up perfectly. I am pleased with their work and will definitely use them again in the future if I need to!Services: Painting, Body & TrimServices: Painting, Body & Trim

  W P
3 months ago
Car looks great. Had a customer service issue they resolved which was refreshing. I'll probably give them another shot in the future. Still miles ahead of Ourisman.

  Young
2 days ago
Paint work not satisfied and front bumper has scuff or some kind of paint on it. I'm not recommend this body shop.

  Dayle Wright
4 months ago
Once the funding was working out, they quickly repaired the vehicle. The left front fender was not realigned and the engine noise was not corrected.

  kebba Gaye
4 months ago
Jason was outstanding and professional. He kept me informed throughout the progress of my repairs. Thank you.