Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Virginia Royalty Athletics
6 months ago
This shop has been amazing! I ve had work done on both my Audi and Jaguar. The Custer service is THE best! They took their time to explain and give us the best options about repairs to our vehicle. The work on foreign and domestic cars which is a huge plus! The owner is available for calls and questions anytime. To have a shop right down the street from our home is super convenient! I ve had tune ups, okie changes and even computer work done to my foreign cars, and it was all affordable. When you stop in ask for Gabe!Service: General repairs & maintenance
Ashley Sadler
a month ago
Gabe and David are the best! I ve been coming here since July of last year and I ve had a pleasant, warm experience every time. They have a way of connecting and building relationships with others, paired with education, fair pricing and real advice on your vehicle. They recently squeezed me in for an oil change and I couldn t be more thankful. I d recommend every person I know to give them a visit and see for themselves!!
S D
a month ago
Been coming here for years now and never disappointed. However I'd like to point out this particular time Gabe and Ricky went above and beyond to help out with an emergent situation I found myself in. The level of professional courtesy and integrity displayed went well above anything I've experienced in the automotive repair industry. I will continue to trust and fully recommend coming here for repair, inspection or whatever you may need.
Thomasina O'Neill
3 weeks ago
Ricky was very patient and thorough explaining what I needed done on my car. If you want to get quick and quality work come here. This will definitely be my go to shop from now on!
Edward Rios
a month ago
Gave is great, always gets me in and out quickly, even with short notice. Great work, decent prices. His guys are great too, Ricky s the best.
Marcos Fuentes
2 months ago
Gabe did an outstanding job helping. I gave him a run down on my car and what it needed and he even gave me steps on how to take care of my car. The service was quick and efficient that I ll gladly come back here for anything my car needs they just make everything easier.
Jocelyn Saravia
2 months ago
Joshua, Carlos, Gabe, and the rest of the workers did an excelent job during my oil change. They were all very helpful and quick during my service. The job was done quick and with excelent explaniation and job done from each of them. I thank each one of them and will be coming back for further services.
Amber R.
4 months ago
I moved to this auto shop once I found out Gabe transferred here. He s one of the best managers and mechanics I ve ever met. He s always been honest. The team at Dale City Auto are very respectful , helpful, and do a great job. I will always recommend my family and friends to come here. Simply the best service in Dale City
Yohel Reed
6 months ago
Gabe did an awesome job on my vehicle and accommodated me in every way possible. He ran into an issue with the parts order, but took care of it. He has incredible pricing and takes care of his customers. He s very honest and works with you. I ve come here numerous times for oil changes and safety inspections as well as other services and never had any problems with my vehicle. I highly recommend.Services: General repairs & maintenance, Tire rotations, Engine repair, Vehicle Inspection
Timothy Grayson
4 months ago
Gabe is one hell of a good person and businessman. He cares about the customer and ensures the customer needs are meet. I will always support his business and wish others would follow his example. His service and business is an example for others to follow. Best auto service in the DMV!!!
Julianne Smith
5 months ago
Gabe and Francisco were amazing when I showed up with an electrical problem with my right turn signal. They took the time to track down the issue and fix it. They were friendly and courteous and explained what the problem was. I really appreciate how I was treated and the job they did for me.Service: General repairs & maintenanceService: General repairs & maintenance
Saudi Brown
2 months ago
Went in near closing and Gabe was so accommodating. He got my car checked in and handled the services very professionally. Truly appreciate his willingness to accommodate me at a moments notice.
david carroll
a month ago
Only reason yall ain't getting 1 star is because the guys there are very friendly and good with kids, however some of the mechanics that work there have no clue what they are doing I told them I have a possible blown head gasket and or thermostate issue now here's what they did. And I got pictures and videos to prove they put coolant in it and reved the engine as hard as it could to see if the thermostate would read. However after some basic internet research if the head gasket has possibly damage then that's not how you treat it. You don't treat it by pushing the moter as hard as it can go. This made my issue about a 1000x worse. They fixed the thermostate and not even 2 miles down the street the entire head went im talkin coolant exploded oil absolutely everywhere leaking from 4 different places. I have proof it wasent nearly that bad until I gave it to these guys. I ended up breaking down at a dunkin donuts. Then on top of all that my car got impounded so 450 for a mechanic that just made my car worse plus 230 for an impound ticket. I definitely have a possible lawsuit on My hands and I will be taking action unless i get refunded. have videos and photos along every step of the way to prove it was not nearly as bad until I took it to them. The boss and desk guy were great the complimentary lifts were great but I havr no doubt in my mind your mechanics killed my car by pushing it way past it's limit.
Billie Jo Heemer
a month ago
Gabe Rios did an amazing job explaining the issue, summarizing the costs, and ensuring we fully understood the work completed and warranties provided. He listened to my frustration and took the time to make sure we were satisfied.
Tony Curtis (TJRebel)
6 months ago
I had the pleasure of working with Gabe, and I couldn't be more impressed with his expertise and friendly demeanor. After several aspects of my vehicle failed inspection, Gabe went above and beyond to fix every issue promptly and efficiently. His knowledge of automotive mechanics is truly remarkable. I can confidently say that Gabe is a top-notch mechanic who not only resolved all my vehicle's problems but also made the entire experience pleasant. I highly recommend Gabe for any automotive needs he's a true professional!
Ryan Busato
2 months ago
Gabe and his team kept the garage open late when I broke down at the gas station just to make sure I got home that night. Excellent customer service and excellent team. Highly recommend.
Bully Swag
2 months ago
General Manager Mr. Luis and trainee Gabe Rios did one heck of a job getting my fix up and road ready! Want to send a special shout out to the management company at T N and E auto repairs! check them out they have like 100 stores they must be doing right!
Andrew Higgins
2 months ago
Ask for Gabe. Great communication skills. Knows what he's talking about and will get the job done. Recommend this place. Did oil change, transmission fluid and coolant flush and alignment
Journey Dorsey
2 months ago
Mr. Gabe is the best ever ! superlative customer service, i refuse to bring my car to any other mechanic as long as he s around . he s served great quality and gets the job done in a timely manner, THANK YOU MR. GABE !!!
Eva Eva
6 months ago
Had to do state inspection and took my vehicle to Dale city auto service, Mr. Gabe was very friendly, professional and so so helpful. Now I bring my car here anytime. Any problems I have with my car they are here to help and very affordable. Thank you Dale city auto service and they are right down the street. Very convenient. Thank you
Nabia
3 months ago
Gabe was super efficient in getting my oil change done. He got me in almost immediately and took great care of my vehicle.Thanks Gabe! :)
Bakari Dale
4 months ago
Dale City fixed my headlight issue the same day, within 3 hours for$279 versus Lakeridge at $978. Lakeridge Auto has been trying to resolve the issue for over 9 months, with multiple overnight and weekend stays. Great job, Dale City.
Darlene Beavers
2 months ago
Had my vehicle serviced today, and would just like to thank Katie and the service mechanic for such superb services .Katie was very informative and helpful, l highly recommended this place.!!Thank you all againDarlene
saqib ali
3 months ago
Gabe provided excellent service during my car oil change knowledgeable, efficient, and friendly. Highly satisfied with his professionalism.
Josue Giron
a month ago
Gabe was amazing and very knowledgeable. Gave perfect advice and helped me get my car aligned.
David Posada
6 months ago
Great customer service! My go to for all my auto repair and maintenance needs . Gabe is the man, always very friendly, helpful , approachable and knowledgeable. Can t go wrong here , 10/10 serviceServices: General repairs & maintenance, Auto brake repair, Vehicle Inspection, Brakes, Oil changeServices: General repairs & maintenance, Auto brake repair, Vehicle Inspection, Brakes, Oil change
Blue Birdy
3 months ago
Gabe and David were tremendous help, was worried about the air pressure in my tires continuously reading low and they provided great service in helping me out
Juliana Neizer
2 months ago
I live around and I always come over to change my car oil, inspection etc. They have a good customer service and takes good care of my car. I don't wait too long.
Alvin
8 months ago
I ve been giving Dale City Auto my business since 2015 to service my family s cars with excellent results.In approximately March of 2023, Dale City Auto was under new ownership and I was hesitant that customer service and quality of work would suffer. The new ownership is absolutely fantastic as managers Gabe, Carlos to include the service techs, provide stellar job knowledge, professionalism, customer service to the highest extent, integrity and a family feel. Just recently (8/18/2023), I had Dale City Auto to remove a motor from a car I like to race, and it was completed in 6hrs. If you want to save money and avoid going to the dealership/stealership and receive honest work without being taken advantage of, visit Dale City Auto!!! Alvin
Dianna Foglio
6 months ago
I always take my car to Dale City Auto! Gabe is extremely thorough and helpful and greets everyone with a smile. All the employees are very knowledgeable and always take great care of my car! I always recommend them to my friends and family!Services: General repairs & maintenance, Vehicle InspectionServices: General repairs & maintenance, Vehicle Inspection