Costco Tire Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Emily Hess
a month ago
I have been getting my tires from Costco for many years, but I am finished with them. I took a tire in to get patched, and they refused to do it. They were trying to bully me into buying a whole new set of tires. They were rude and unprofessional. I will never use them again for tire service and will be cancelling my Costco membership.

  Eun Hong
3 months ago
This Costco tire place is the worst one out of all tire places. The guy at the counter is rude and unprofessional, even mean spirit towards to a senior citizen. No manager was available and workers had attitudes, never use this tire center again after spent over $1000 buying new tires.Very bad customer services.

  david rodriguez
5 months ago
11/02/2023 7:50pm I been a member for 6year now with costco, a Service center employee gave me and my family the worst treatment you can give a human being!!I hoping that costco give there workers customer service training

  Jhomara Estrada
8 months ago
Chris and the team were super helpful, understanding and kind! They couldn t change our tire because it was out of stock but still made sure we were safe to get home because we had to wait until tomorrow morning to go to another shop. Thanks!

  Iyhie Joyce
4 years ago
I would rate this place 0 or 1 star but the manager was amazing! We took our car here for replacement of 2 wheels. The line was not even long but move very slow as in slow. The staffs also lack customer service skills. No acknowledgement of people in line. Then they messed up customers order. It happened to me as well. And the worst part is they wanted me to be the one to pick up the tire from another store when they are the one who ordered the wrong tires. They check and saw the vehicle and still ordered the wrong one. SO i called the admin and was directed finally to actual manager of tire center. He was nice professional and he picked up the tire we need feom the other store. We had our car that day. But whoever fixed it messed with the inside put the driver's chair very low and far...and dumb me can't figure out how to adjust it til we got home. BUT of course the prices is a great deal at Costco. Just make sure you're ready for line and not so attentive staffs

  Crystal Velasco
3 years ago
Edgar is the main person I dealt with today. He was extremely honest and straight forward about the different options I had. He was personable and made the experience seamless. I ended up needing to get 3 new tires, and I was done in less than an hour. Arrived at 10am & left before 11. Please note that they do not take appointments & it s first come first served.

  Tracy Hartson
3 weeks ago
Quick service! Excellent value! Highly recommend!

  Andres Giraldo
2 years ago
Our priority is getting out on time not customer service. Is this what a Costco membership gets me?? I will not renew this year. Your tire repair shop has lost their customer service focus; they might as well be Pepboys..

  gigi girgis
2 years ago
I took my car to replace 4 tires on January 15th and when they gave me the key to get my I found a scratch on my car wasn t there when I dropped the car off before the repair done. I filled up a claim on the same day. After 10 days they called me and denied what happens to my car.

  Shankar Pandey
5 years ago
Worst tire mechanic!!!! I went Costco tire for tire rotation and change one of the tire which was leaking. They change wrong tire . I took car home and next Day morning tire was completely flat!!!! Next day I put dummy tire and take it back to Costco again !!!! Oh my same thing happened my tire becomes completely flat next day again . I loose two days job !!! These aren t good. Learn hard way ! Don t go !

  Nancy Webb
5 years ago
Great service !! Staff was so nice and helpful . Will definitely tell everyone to buy their tires at Costco . A special thank you to Chris today !

  Thu Ung
6 years ago
Today I went to Costco in woodbridge , got my tires rotated . Stop at drive thru McDonald for coffee and discovered that all my coins change in my car was gone including a handful of $1 gold coins , only 3 left . I am so disappointed of the dishonestly .

  hao zhang
2 years ago
Make sure you come to your appointment on time, I had an appointment at 10:00 AM and I was about 10 minutes late due to traffic, 4 people in front of me when I arrived. The lady working in the front will not honor my appointment but accept me as a walk in.

  Markus B
6 years ago
Had my 4 Tires change today.Super fast and nice service.Edgar did a great job was knowledgeable and friendly great guy!Definitely recommended.

  Joseph Vaughan
5 years ago
Unorganized service. 3 hour wait time for installation. Costco is great for many things - not tires.

  Oscar Morales
3 years ago
Had issues with another location and did not get resolution. Came here and they went above and beyond to meet my needs! Thank you so much!! Will definitely recommend this location to everyone!

  Dereman Z
5 years ago
I recommend 100% to buy tire with good deal & warranty especially the technicians very nice, good customer service.

  Charlie Camilleri
4 years ago
I would like to say a big thanks to the person behind the counter for the help. Wish him and all his staff kudos. I was lost charlie.

  Lloyd Boateng
4 years ago
Even with an appointment you will wait close to 3 hours for a tire change. What's the point of an appointment?

  Edmond Melkonian
a year ago
Best Michelin Prices and customer service

  Ramon Giusti
a year ago
The tire tech was friendly and courteous.

  Paul Rapalski
2 years ago
Easily accessible nitrogen tire station

  George Reid
4 years ago
Checking prices