Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Dustin Singer
a month ago
Ineptitude from employees is only eclipsed by the rudeness and their unwillingness is o help. I drove out of my way for a specific part for my wife's car and then had to argue that the part they were attempting to give me was incorrect. They argued with me, eventually I gave up and accepted the advice of the "expert" behind the counter and once I got home of course the part didn't work. 2 hours out of my day gone. Spend your time and money at a different place where customer service important.

  Juan Canahui
7 months ago
Came here for a simple battery swap and I was there nearly 2 hours. The main manager today, a lovely woman, was trying to hold the whole place together.Unfortunately, the people working under her were inexperienced, untrained, and some rude.I ended up just canceling the whole thing, as one of the employees accidentally dropped a part that held the battery in place into my car engine compartment, and could not get it back out or secure the battery. in fact, he couldn t even tighten down the terminals on the battery to keep them in place. I understand he was young and inexperienced, and I tried to help him as much as I could, but there was clearly a lack of training.I m just upset that I wasted so much of my Saturday there getting nothing accomplished.And to top it off. An older guy working there with a bald head tried to tell me that it was my fault for wanting to get the battery installed by them. buddy, my car wouldn t start and you literally advertise a free battery installation with purchase on your front window.

  Buzz Year
a year ago
The staff are very attentive to detail when it comes to ordering the right part for your car. They are informative and try to get great parts for a good price. Does get busy at Carquest but the attentive to detail on ordering the right part is great.

  Ronald Figueroa
a year ago
Wednesday may 11 , I called Car quest to verify that my pats came in , and the gentleman that was on shift kept putting me on hold on every occasion, never help me never got back to the line . I only needed to know if my parts have arrived.. very bad customer service. Thus probably the last time me buying anything from car quest

  jose ramirez
11 months ago
Leo gave horrible customer service, I bought something from the carquest In Springfield, and I was asking some questions but he told me I didn t buy from his store and he wouldn t help me at all, wouldn t recommend him

  Mots Bro
5 years ago
Great place. Always has unique part requirement advance doesnt. Saved 25% off my $160 order just for ordering on line in advance. That's $40 discount! Sweet deal!

  Gainesra
4 years ago
Carquest been around for decades, this one is the last one in the area. Almost always have what you want in stock, if not, they have same day or next day delivery. Did I mentioned they have military discount.

  God's Super Girl
a year ago
Not to too nice customer service . The little lady was super nice to her fellow hispanic brother.....

  Ethan Brackett
5 years ago
Had the good brake pads i needed for my 2006 ford ranger xlt gentlemen had them pulled out and waiting for me when i arrived a couple hours later

  Justin malone
3 years ago
I waited almost a week for brake parts just to find out they never even ordered them. I m extremely disappointed and will not be bringing my business here again!

  James Rickell
4 years ago
Clean, freindly, helpful. A tad light on display stock but great wharehouse stock. If you don't see it; ask, it's probably out back!

  moe turner
a year ago
Wonderful people very helpful clean environment

  Margareth Figueroa
a year ago
Amazing Costumer Service provided by Ms Brenda Thank you!

  Dario Flores
3 years ago
The new customer service they have now is terrible, besides they sell the very expensive, Auto zone have the parts way shipper then this place, I will never recommend this place.

  Jose Hernandez
5 years ago
Very customer friendly and knowledgeable reps! Thanks for your great service !

  KMA
3 years ago
Nice and welcoming stuff.

  James E Gordon JR
2 years ago
Amazing got all of the parts that I needed at a reasonable price.

  Jimmy Singh
6 years ago
One of the biggest Auto Parts stores in Woodbridge come visit them you will find it Carquest.

  Jaime Romero
3 years ago
Always very professional usaly has what want if they don't they will try and find it

  LOST CAUSE BEST IN CLASS
2 years ago
No parts...if you have anything older than a 2010 you are in trouble..

  Pat Jones
5 years ago
Friendly and helpful staff. They ordered what I needed

  Jn Tr
5 years ago
Came by to pick up a couple of items. Kevin was extremely helpful.

  Mike Amsa
3 years ago
Very good stuff quality auto parts.

  Omar Adam
a year ago
Very bad customer service

  Michael Riley
2 years ago
Great staff friendly service

  Tony R
4 years ago
Its an auto parts store. They have auto parts.

  Oheneba KUSI
5 years ago
Same as Advance Auto just a little bit expensive

  Tim Brown
4 years ago
Always helpful.Always friendly.

  Kwame NWells
2 years ago
Went to pick up some Auto Parts.

  Merl Johnson
3 years ago
Good parts store