Auto Depot of Winchester

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jackson Kiley
7 months ago
Great place for Virginia state inspection no wait. Veteran owned and better pricing than most repair shops around winchester

  howard hausenfluck
2 months ago
Don t use auto depot ! Took a truck in for a trans problem and was told no problem we can fix it . They call the next day and say they can t fix it and the dealer has to do the work . Called the dealer ( ford ) and they tell me they never update the software - you need the module replaced . Paid 110.00 for a service they can t provide but tell you they can . No wonder the bays and parking lot are empty ! That alone should have been my first clue that they are clueless !

  Philip Hizer
7 months ago
The new manager Turner is great to deal with and Brad is one of the best mechanics and the most honest person your ever gonna meet. Prices are great. Ive been taking my cars here for years.Services: Transmission, Steering & suspension repair, General repairs & maintenance, Steering & suspension replacement, Auto brake repair, Engine repair, Vehicle Inspection, Transmission replacement, BrakesServices: Transmission, Steering & suspension repair, General repairs & maintenance, Steering & suspension replacement, Auto brake repair, Engine repair, Vehicle Inspection, Transmission replacement, Brakes

  Vanessa M.
5 years ago
This guy is a rip off I sent my sons BMW x6 to him and everytime I got my truck back from him the engine light came back on and he said oh it's something else again got that fix and again light came in again once again same thing oh it's this code he need this done...every 3 to 4 days after getting my car from him the engine light came back on...I have text msges from him where he tells me one thing and do something different...he's a rip off...this last time he claim he was checking my sons car took him over a week and all I got was we r looking it over...well how long does it take u to look it over and tell me whats wrong...so u might say why keep taking ur car to him reason is becuz the same thing he was suppose to fix came up on the codes so I didnt think I shld have to pay someone else to fix what he broke thats why it was sent back to him, however I had to have my car towed from his shop and I can see me takin him to court for completely messing up my sons car up...he was a referral that has been a nightmare to me and my son....pls beware...he also changed my other sons BMW 328xi and when I got it home the cap bust off and oil was everywhere he used his hand to put the cap back on and bmw requires a special tool to tighten the cap..I'm telling u he's a joke. These codes are after he was suppose to have fixed my sons high pressure fuel pump

  Autumn Wrights
7 months ago
The young man at the front, Turner, was very helpful. You can tell he cares about making sure people understand the cost breakdown. Great place to get work done in Winchester!Service: General repairs & maintenanceService: General repairs & maintenance

  chase molden
7 months ago
Brad and Turner keep our fleet running strong and always keeps us informed of what is going on and always quick to fix it would recommend them for any of your auto needs! Always nice in there too !Services: Electrical repair, General repairs & maintenance, Auto A/C recharge, Electrical, Auto engine diagnostic, Auto brake repair, Engine repair, Vehicle Inspection, Brakes, A/C installation & repair, Air conditioning, Vehicle safety inspection, Wiper blade installation, Auto brake replacement, Battery, Oil changeServices: Electrical repair, General repairs & maintenance, Auto A/C recharge, Electrical, Auto engine diagnostic, Auto brake repair, Engine repair, Vehicle Inspection, Brakes, A/C installation & repair, Air conditioning, Vehicle safety inspection, Wiper blade installation, Auto brake replacement, Battery, Oil change

  Kendall Gray
7 months ago
Brad does AMAZING work! Gets my car in and out quickly as possible! Very affordable and fair! Can t go anywhere elseServices: General repairs & maintenance, Vehicle Inspection, BrakesServices: General repairs & maintenance, Vehicle Inspection, Brakes

  Conrad Burnett
10 months ago
They replaced the engine in my BMW. 2500 charge plus charged me 3100 for extra work.4000 miles later I need to have a CCV and oil filter housing gasket replaced.I asked them to do this since those components fail in the M54 engines. Very simple while the engine is apart and out of the car.I trusted them to do the work I requested but they failed to perform once again.

  Doug Bauder
2 months ago
this is scam business that will sell your personal info to marketers. Be careful in dealing with them; I recommend staying away.

  Ally Poland
7 months ago
Went all over town to get an inspection and every shop wanted me to leave my car for the day, took it here to Brad and he took it in right away! Quick and friendly highly recommend talking to BradService: Vehicle InspectionService: Vehicle Inspection

  pedro m
7 months ago
Amazing and professional service both times that I was there,the young man at the front desk got in touch with me to explain the situation and costs of replacement parts which were fair y done in hours which was OK.Thanks Turner for fixing my car.

  Grace Mooney
7 months ago
Turner was absolutely amazing when it came to communication and helping me get my car in and out as quickly as possible. 10/10 would recommend

  debra pawlak
7 years ago
This is the most best Shop I've been in prices are great the mechanic knows his stuff his name is David prices are just like great and they don't jerk around women like other shops do lie to you and that's not what's wrong with your car there's straightforward people I love this place this will be my new garage is on Route 7 and front of Carlyle and Anderson come visit they do a great job

  Csump 11
7 months ago
This place is great everyone is so friendly and they get the job done quick and easy. Take my rigs there all the time and don t have a single complaint.Service: General repairs & maintenanceService: General repairs & maintenance

  Sidney Honaker
7 months ago
Great for all auto needs!! Staff inside is always so helpful and insightful!! Thank you Turner for being so kind and recommending the shop!Service: Vehicle InspectionService: Vehicle Inspection

  skyla Ortega
2 years ago
John is the absolute worst and most unprofessional person in the whole world. The fact that my uncle did business with him years ago and seemed to be satisfied is why he recommended his services to me. For that reason, John should have been more professional and reliable instead of running off with my car and money. He s had my vehicle for 4 months when the turn around time was supposed to be 2 weeks. The best communication that I had with him was when he was eager to receive the deposit to begin working on my vehicle which was replacing the engine. I know that can take time and ordering parts and so forth but that s no reason to not communicate with me to let me know what s going on. Any updates would have been appreciated especially since I have been renting a car for months. I need to have an idea of how long, I d need it because it s a private rental. When I finally got the car beck, my balance went from 1200 to 1600. The additional charges were never discussed with me before hand and I never authorized anything. John lied to my face and said that he called me to tell me about the addition 400. How dare him lie, when I haven t heard from him. I knew that my vehicle was ready because my uncle reached out and said my niece needs her car what s the hold up. He always had some excuse. When I finally got the car, it broke down within 3 days of me getting it back. I had to miss work and pat $200 to the tow truck company because Johns tow guy could not get to me until the next day. What a disaster. He told me to disregard the check engine light. I knew when I met this guy, he was no good. I ve requested my money back and high refuses to do soo.. I have lost way too much money trusting that John will follow through with his word. I do not trust him and at this point, don t want him to fix anything. I want my money beck. God does not like ugly and I will most certainly see him in court. I work too hard to waist money and time. Your business will never be blessed. What goes around, comes around. DO NOT TRUST JOHN he just wants your money and will waist your time. Save yourself the headache I d give them zero stars!!!!Service: Engine repair

  Dr. J. LaTour High Priest DOD
2 years ago
I brought my 2000 Chevy Astro Van in for a Transmission replacement.In at 9AM out at 1PM .Fast friendly auto repair. Very happy with the work. I would recommend

  redbonesunshine1
7 years ago
My brothers car broke down. I called auto depot around 1 the car was picked up and fixed by 4:45. First time using this business. But because of the name on craigslist"veterans auto" i decided to take a chance. I made the right decision. They are good. I would highly recommend. Will do business again with them.

  Karen Cohens
7 years ago
My husband had his motor replaced by this company. When we went to pick the vehicle up, we were advised to ignore the warnings on the dashboard. The next day, my husband headed out of state. Before he reached his destination, the vehicle began to overheat and left him stranded on the side of the road in the middle of nowhere!!! My husband contacted the same representative we picked the vehicle up from and he was told to keep him in the loop about what was/was not happening with the vehicle...REALLY?!?!? Not once did the representative check up on the status of the vehicle, nor did he return any calls regarding the obvious vehicle issues. My husband entered a dispute with AMEX and took his truck to the dealership - expensive, but very necessary. After going back and forth with AMEX, we showed that there was a 6 mos/6,000 mile warranty on the work. We were eventually credited for the entire fee charged. Do yourself a favor and find ANYWHERE ELSE for service. Proceed at your own risk!!!

  onwon
6 months ago
It was quick and easy, right down the road from me and very friendly staff!

  Jim Lamar
a year ago
The most honest auto repair shop in Winchester VA. They also start on the repairs in a very timely fashion. The cost is ALWAYS fair

  Laura Basile
8 years ago
My husband brought my car to the dealer to fix transmission issues, but they wanted way too much to fix my car. Auto Depot was able to save us over $500! Thank you, thank you , thank you !

  D Swab
2 weeks ago
Very nice guy to deal

  bob lebeau
5 years ago
Look at Previous reviews on Yelp and Google before proceding with this company...John talks a good talk ......Once he gets your vechicle in his shop you have no recourse.. .He installed a transmission that we supplied from a outside company...Supposively the tranmission was faulty from a repitable Transmission shop..The transmission rebuilder sent out a second transmission (without recieving the first one to inspect) John kept calling and hounding for payment for the first installation while waiting on the second transmisson and threating to charge $35.00 a day storage and to bring only cash When he knew well very well what the time frame was to recieve the second transmission.The second transmisson arrives and he charges full price to install...He calls to say its ready...We pay him , drive away and not 5 miles down the road the Vehicle starts jerking and bucking and stops..Needless to say the vechicle is at a different Auto repair shop and we are out $3000 total ...With Two transmissions in the back of the vechicle leaking fluid onto the carpet still with the same problem..What a night mare.When you bring your vechicle into a repair shop you want to feel you are in good hands. We felt as if our vechicle was being held hostage so that Auto Depot can get more money out of the situation..Most likely because we went with a outside company for the part.Only because they wanted to install a used transmission with many miles on it already..We understand making money as a business but ripping People off is unacceptable.

  David Wilson
7 years ago
John did a good job getting my old Kia Sportage back on the road. Fair prices, friendly people.

  Vickie Meadows
5 years ago
the shop is a great shop . I have been using this shop for a long time and they always take care of me . I am always spreading the word how great this shop is . thanks for a great job .

  Turner's moldenj n
7 months ago
Friendly staff and good quality work

  Marc Reyes (Marcsm3n)
6 months ago
Quick and efficient state inspection!

  You Tube
8 years ago
Fast oil change and rotated by tires for free. A+ in my book :)

  Dr Trill
5 years ago
This place is a joke they said they where going to fix my brakes and the next day my car broke down because my brakes malfunction 200 dollars for one brake caliber they dont know anything about cars