Eltham Auto Clinic

4.6 (153)

  18430 Eltham Rd, West Point, VA 23181
  (804) 843-4090
  elthamautoclinic.com
  Claimed

Auto repair shop

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  RFD 13
a month ago
Relatively new to New Kent and been looking for a local shop to go to when I need tires, inspections, etc. After a horrible experience last year with a different local shop that I will never go back to, I went into Eltham Auto earlier this week for a state inspection and I finally found my place! No appointment needed in the first hour of the day, which was very convenient, and everyone I spoke to was super friendly. There were no made up repairs "needed" to pass and the waiting room was spacious and clean. They will absolutely have my business in the future.

  Patrick Johnson
2 months ago
KIA dealer in Williamsburg told me I needed new tires and brakes and quoted $1500. Eltham told me that wasn't true and fixed alignment for $140. They are a little overwhelmed so follow up with them if you drop off your car, but they are honest. If you do wait there, the waiting area has coffee, sodas, and magazines. I'll always take my car here!

  Zitamin
4 months ago
Called up there to see about having my turbo replaced on ecoboost mustang, asked if they could replace it with the Ford High preformance turbo offered from Ford, was told I get a call back the next day with more information. Never got a call back. Took my car up the street to ModRs and they had the turbo replaced in less than a day and only cost $470(I supplied the turbo)Only leaving a bad review for poor customer service not the quality of workmanship, i.e. because I never had my car fixed here. I would have been fine with a callback saying they wouldn't be able to do it, but to say you'll call me back and then not call me back makes you look bad as a buisness.

  PETE LOGAN
8 months ago
Eltham Auto Clinic is my go to repair shop in West Point, VA. They are honest and trustworthy. They will tell you the truth and preform good work at a fair price in today's market. I am a retired mechanic and state inspector, so it is hard to get over on me. They have never tried. Good people, consistent in character, and they will get you back on the road.

  Melanie Shaffer
4 months ago
We ve taken our vehicles there a handful of times and each time the issue was never fixed or only temporarily fixed. Within as little as a week to months the issue would return.

  Laura, Ivette Laureano
a year ago
So far, this auto repair shop is the only one that has been completely honest and I was very satisfied. I had a steering wheel issue & thought it was the pump, (very expensive), however, they told me it was a hose, (not so expensive). They could've just gone along with the 1st.They're very busy but, they will do their best to get your car repaired expediently. Some advice: There are many websites online that will tell you the high & low end of what your repair cost will be. Call & ask them for an average cost of the repair. Note! This is not your estimate, you have to bring the car in for them to diagnose for a proper estimate, but it will give you an idea.They were right in the middle. Which is fine by me. Also, do your homework. If you have an idea of what broke down, look up the price of the part. Whether it's original O.E.M or aftermarket. Ask them if an after market is available & if it's cheaper. Look at a you tube video & see what the problem could be. I also looked at the reviews on google & looked them up on the BBB site. I had all this done prior to bringing my car in. There are no guarantees but you need to feel comfortable to whom is going to do your repair. Prior to bringing the car in. I highly recommend this place!!!!

  Michael Minervini
a year ago
Had a brake malfunction and was on travel for work. The guy who towed my car recommended them. They got the car on the road the next day. When I got home I noticed the brakes needed to have air removed from the line. Instead of making me drive the few hours to them, they covered it with a local mechanic.Great service. Outstanding customer service. And most importantly, Eltham is a very trustworthy business who gets it! Would strongly recommend them to anyone!!!!

  Steve Pennington
5 months ago
The guys there are great and it s an honest shop! They give you that hometown feel when you get in there and do their best to get you all set. I recommend this place for anyone in the New Kent/West Point area.

  Najee Wharton
a year ago
Long time experience with dealing with these men. They do a fine job. I don't worry about being bs. Quality work deserves the right payment. I have no problems giving my word to other family and friends that they do it right and stand behind their work.

  John Fleming
a year ago
I've only used eltham auto clinic for car inspections so far, but if I do need service on my vehicles I'm most likely going to use them. It seem to be very efficient and have a pretty good reputation in the area. They always seem to be moving quickly and they have a nice waiting area.

  Nicole Abdal
2 years ago
I've had different services for multiple vehicles. They have always been pretty honest and their prices were always lower than expected. They are very friendly and personable as well. Overall, just a really good shop and I won't go anywhere else until I move out of this state. Lol. They have really gone above my expectations and are very professional too.I've gone through plenty of other shops and no one else can compare. I have been ripped off too many times by other shops. I also love how big and bright their waiting area is too. It's just a very pleasant atmosphere. Especially when they have the classical music playingServices: Tires, General repairs & maintenance, Auto engine diagnostic, Engine repair, Brakes, A/C installation & repair, Oil change

  Mark Holloway
a year ago
Very friendly, knowledgeable and professional when it comes to all your automotive needs. I strongly recommend given them an opportunity the next time you have an automotive concern. I Highly recommend Eltham's Auto to all Service Members they appreciate your service to the country.Respectfully,

  Gwen Kwater
a year ago
The boys over at Eltham helped get my 88 F-150 back on the road after a nasty fuel system issue. Can't recommend them enough! Super friendly, VERY knowledgeable (talked with Travis and David about my truck and anything I should look out for). They also got my Camry turned around in no time when the alternator died. Long story short, if your car needs repairs, just go to Eltham and save yourself the hassle of working with other mechanic shops.

  Leslie Levine
a month ago
Went there for a state inspectionFriendly and courteous service.

  Sarah Kalfarisi
2 years ago
They're very professional and courteous. They helped me to do a cheaper repair, instead of one that would be more costly on my car that's not worth much. And they put a lot of effort into researching to make sure the repair complied with regulations and would pass inspection. So I appreciated that they went the extra mile to help me out. Thanks guys!

  MICHAEL Bradshaw
a year ago
This is the best automotive service anywhere. The mechanics are well trained, courteous, and quick. I will never take my vehicles anywhere else. I recommend Eltham Auto Clinic to everyone!

  rickinva100
4 years ago
Having had bad experiences with dealers who push to sell you stuff you don't need, keep your vehicle well past the estimated times two friends recommend them. I have been nothing short of impressed with their work, the way the treat their customers and most of all their honesty. They have earned my business and I recommend them to everyone I know, with the confidence that they will treat them right.

  Allison
2 years ago
I came to Eltham Auto Clinic after having a really bad experience with another shop. The professionals at Eltham were fair and honest with me and treated me with the upmost respect. They offer quality services at fair and honest prices and get the job done in a timely manner. It was a pleasure to interact with everyone I came into contact with and I would highly encourage you to give them a try.Services: Tires, General repairs & maintenance

  Peter Shumaker
2 years ago
Absolutely fantastic! Everyone was really nice and it was super speedy!Update! The warm weather hit and I was able to take my motorcycle for a state inspection! I got the exact same quick, professional yet small town feeling I got the first time.

  Jessica King
a year ago
We experienced tire pressure issues on our road trip and they took us right in. They were quick and very courteous. Much appreciated!Service: TiresService: Tires

  Brandon Hosch
a year ago
They've helped me twice while working on the road, quickly too to get me back on the road. I live in Michigan and needed to be home for a job took them a couple hours to fix the problem. Great shop!

  Holly C
a year ago
Walk in oil change and inspection hours are a big plus! Fast service too. I ve made appointments at other places and waited longer than I had to wait here, so I ll definitely be a returning customer.

  Angela Owen
2 years ago
Fantastic experience! Just needed an inspection for a motorcycle. Took advantage if the walk in 8-10. I was in an out within an hour. Friendly, courteous staff. Will definitely be coming back for my vehicle maintenance.

  Mary Z Minnery
5 years ago
You KNOW you are getting the BEST services offered in the area (probably the whole STATE!) when you cruise by & see the POLICE cars waiting for service & pick up at this establishment!!! You will get just what you expect from a place all the officers go to - HONEST (sometimes almost MIRACLE!) REPAIRS at fair to great prices. Just can't say enough good things about all the SUPER crew at Eltham Auto.

  John Randall
4 years ago
I have been coming to Eltham Auto Clinic for several years and have had them do various auto repairs and service for me. They are always courteous, conscientious, and fair. Their prices are also reasonable. They perform their work in a timely fashion and they do not waste my time. I highly recommend them for any auto repairs or maintenance!

  Scott Filipek (doctor mole)
3 years ago
Needed some work on the 5th wheel hitch in my pickup - it wouldn't open. Can't hook up your RV that way! They took care of it right away and got it repaired quickly. I had been prepared to replace the whole hitch and this saved me around $500. Very professional and I recommend them without hesitation - great work, great prices!Service: General repairs & maintenanceService: General repairs & maintenance

  Donald Gatewood
8 months ago
Very accommodating, professional and friendly, but they are a bit out if the way. They are in a good spot for locals in the area.

  Christi Pacileo
2 years ago
The antithesis of my admittedly stereotyped auto repair shop in rather rural West Point area: 1. Excellent and prompt customer service with a sense of humor; 2. Business responsive to community needs by offering 8AM-10AM walk-in hours; 3. Fair pricing; 4. Classical music playing in a clean, bright waiting area; 5. FREE Books!?! Yes, free books offered at this little car hospital!Service: General repairs & maintenance

  James Simmons
2 years ago
Great friendly honest service. They service all my vehicles. Get a quote for work and there right on no hidden costs and if something comes up during service they call and let me know before they do that repair.

  Patrick Hicks
a year ago
This is the best local shop in the area!I took my car in to get diagnosed with absolutely no idea what was wrong with it. They walked me through the issues and told me exactly what I needed and didnt need to handle immediately. They saved me a ton of headache and money!

  Opening Hours

Monday 8 AM-5 PM
Tuesday 8 AM-5 PM
Wednesday 8 AM-5 PM
Thursday 8 AM-5 PM
Friday 8 AM-12 PM
1-5 PM
Saturday Closed
Sunday Closed

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