Service options
- In-store shopping
Accessibility
- Wheelchair accessible parking lot
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
April Lee
3 years ago
BEWARE! They may not refund your $585.00 core charge and it will not be disclosed to you before online purchase. I ordered a rebuilt transmission through their website. Their webpage or conditions of sale stated nothing about the condition of the core that is returned. I returned the non-working (core) that I removed from my boat two days after I received the rebuilt transmission from them. I received an email that stated that I would NOT receive my core deposit because of a broken gear and scratches to the case. The transmission was still operating in forward when I removed it from the boat, only the reverse was inoperable so this transmission obviously could be rebuilt. I called Chris on the phone and explained to him that this is the first that I have heard of a "CONDITIONAL" core return. Chris explained to me that if I had watched their Youtube video, which I was not aware of, or had called them before I placed my order, someone would have told me about the conditional core return. While trying to explain my problem to Chris, he tried to talk over me and talked down to me acting very rude. He did offer to refund $85.00 of my shipping charge but wanted me to tell him that I would agree to settle my complaint. BUYER BEWARE. They will mislead YOU!!!!!!
Deborah Eckdahl
5 years ago
We live in south Florida on the water and have a 1985 Wellcraft boat that had a leaking transmission. We found out it was a plug that was leaking. WOW, we had such a difficult finding out where to get the part our mechanic needed. We looked on the web and came across Hale Marine and called them. They were informed and quite helpful. I wish we lived in Richmond. If we lived in the area, this is the marina we would use for all our boat issues.
Katrina Yerby
3 years ago
People are very friendly. Store is nice and clean. I only go to buy cigarettes but end up coming out with more.
David Evans
6 years ago
Great place to get your marine transmission fixed. Chris does excellent work.
David Griffith
9 months ago
Friendly auto and marine store. Car quest auto store
tyler wolcott
3 years ago
They aren t willing to help you unless they can reem you out on price. All they wanna do is take your money
Shane Brown
a year ago
Knowledge and honest! Thanks for all the help today.
Tina Veney
4 years ago
If he doesn't have what you looking for, Chris will find it
Chuck Billmyer
4 years ago
Great place to buy parts