Big L Tire Pros
4.6 (80)
4982 Richmond Rd, Warsaw, VA 22572
(804) 333-4635
bigltireco.com
Claimed
Service options
- In-store pickup
Introduction
Big L Tire Pros is a tire shop located in Warsaw, VA, offering a range of services including tire mounting, balancing, repair, and replacement. The shop provides amenities such as free tire rotation and pressure checks. They are known for their friendly staff and prompt service.
Services offered: Tires, Oil change, Auto brake replacement.
Big L Tire Pros Reviews Summary
Pros
- Excellent customer service and friendly staff
- Prompt and efficient tire services, including mounting, balancing, and repairs
- Free amenities like tire rotation and pressure checks
Cons
- Reports of overpricing and rudeness from staff
- Instances of miscommunication regarding services and charges
Suggestion
Improve communication with customers to ensure transparency in services and pricing.
Positive Words
Great, friendly, excellent, prompt, knowledgeable
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Levi Dwyer
5 months ago
My wife was over priced for road side service and on top of that the person behind the counter as well as on the phone was EXTREMELY rude. They charged her for balancing the tires when there was no balancing the tires, just sticking a new one on and calling it good. They charged her twice for disposing of the tire but labeled it differently, extremely shady of them. Highly recommended using someone else like Meineke at least they are not act shady and talk down to you.
Justin Marston
5 months ago
Had a slow air leak in one of my tires so stopped in here to get it checked. Josh and crew checked over the tire and had me on my way within a half an hour. Great service and I will definitely be back for any tire needs.
Bob Dennis
a month ago
4 new tires mounted and balanced in about 1 hour. Friendly staff from start to finish. I really like that they have free tire rotation and will check your tire pressure free of charge.
Sam Oliver
4 months ago
I needed some lug nuts for a tire, and they had them in stock. Thank God for that.
Jeffrey Scales
a year ago
Staff was friendly and helpful. Had a tire losing air, they quickly found a nail and repaired it promptly!! Fair prices as well.
Phyllis Pilkins
a year ago
On Friday November 11,2022 we had a flat tire on our boat trailer, took the flat tire off and went by their shop with the rim they replaced a new tire on our rim and we are so great full ,good people,, good business Thank you So muchServices: Tires, Auto brake replacementServices: Tires, Auto brake replacement
Phillip Dewayne Philippe Caruso Owen
3 years ago
I had a bit of an emergency and needed an inner tube for a skid steer. I called Big L and they had the tube in stock. Since I was travelling I let them know I would stop by later. As it turns out I did not arrive until a few minutes after they closed, but I had called again and the nice woman who I talked to said she would wait for me. They had the inner tube ready to go when I arrived. What makes me give them a 5 star rating is the fact that Roger H. asked if I wanted it installed, which is not an easy task, plus the old flat tire was full of mud. Due to a few problems it took about half an hour, but Roger washed the inside of the tire and replaced the tube. He stayed almost an hour late to take care of me. Friendly and professional, overall outstanding service.Thanks!
John Buchwald
6 years ago
I live out of town but took my car there because it was recommended by some people who live locally. I was told they do honest work and are good people. When I picked up my tire from getting repaired, they told me not to worry about the charge because the job was so small. Then they mounted the tired for me and helped get the spare back in the trunk. I just wish we had them in Richmond.
Rebecca Sprouse
a year ago
Super nice people, experienced in tire sales. Had four brand new tires up on my car and was in & out in 45mins.
Jencycled
4 years ago
We we're in need of a tire. Called lady picked up seemed annoyed by the call, we wanted to know if they had our tire and the price which is reasonable to ask, I can't imagine someone not wanting to know the cost. She passed the info to a guy in the shop who picked up said we have the tire and this is the price and hung up. That's it. So we are going elsewhere. If that first impression is any indication of the way they do business, I would not recommend them.
James Earles
3 years ago
Called to make an appointment and was greeted by a very rude woman that seemed to care less if I came there to purchase a set of tires or not. Used this place many times in the past, but will not give money to a business that is rude when I Inquire about services. They must have enough business.
Matthew Neal
2 years ago
My 84-year-old grandmother stopped in here in order to get a leaking tire fixed. They took the tire off the car supposedly patched it and put it back on the car and she give him $20. She got home and called me and said her tire was flat if I could take a look at it. After looking it over come to find out they never even put a patch or plug in the tire. After confronting the guy about it he tried to say that it was an inside patch that they put in. Which I as an auto mechanic know better than. Because when I put the plug in personally I didn't have to push the reamer through an inside patch in order to plug it. Personally if I need tire work done I go to Payless tires in tappahannock virginia. Which I have recommended my grandmother to do from here on out. My advice stay far away from this tire shop. They did refund the $20.
douglass williams
4 months ago
Great customer service and friendly.
Terry Purce
6 years ago
Oh my goodness!!!! For years they have been the best. So friendly. Always helping. Fast and never looking for handouts always give advice and don't always charge for little stuff. Thank God for a Haven. Everyone should take notes. Thank you Big L Tire. You rock
Tony M
a year ago
ON 04/15/2022 I GOT A FLAT ON THE FRONT OF MY TRACTOR SHUTTING DOWN MY WORK. I PULLED THE TIRE FROM THE TRACTOR AND HEADED FOR "BIG-L TIRE IN WARSAW VA. WHEN I ARRIVED THE SHOP WAS LOADED WITH WORK ON BIG TRUCKS REPLACING TIRES AND DOING BALANCES. ROGER, THE OWNER SAW I HAD THE FLAT AND KNEW HIS GUYS WOULD NEVER BE ABLE TO GET TO IT. ROGER STOPPED EATING HIS LUNCH, CAME OUT FROM BEHIND THE COUNTER GRABBED UP MY TRACTOR TIRE AND HEADED FOR THE LEAK TUB. IN SHORT ORDER HE FOUND THE LEAK. SINCE IT IS A TRACTOR TIRE ROGER CHOSE TO BREAK OPEN THE TIRE AND INSTALL A PATCH INSTEAD OF A PLUG. AFTER THE REPAIR HE CARRIED THE TIRE TO MY CAR AND PLACED IT INSIDE FOR ME. NOT MANY BOSSES I KNOW WOULD ROLL UP THEIR SLEEVES STOP EATING LUNCH TO TAKE CARE OF A CUSTOMER NEEDING HELP.Service: Tires
Frances Baylor
7 years ago
Big L Tire is a great place for your tire needs. They are honest and do a wonderful job. The prices are pretty good. I would definitely recommend them.
Chris
2 years ago
Roger is the man who gets it done when it comes to tires. My family has been going here for years and he never fails. He'll take care of you.
John Martin
2 years ago
Great service. Got trailer tire replaced in less than 30 minutes! Roger has a great service oriented business!
D1Skunk
a year ago
Roger always does a great job. I will not go anywhere else for tires but to Big L.
john jennings
2 years ago
Roger and his crew are top notch! Excellent work at the right price.
C Simmons
a year ago
In and out in less than an hour, large waiting area that was very cool.
beth g
3 years ago
Had them fix a flat and was in and out quickly with friendly service from everyone.
Teresa Chinn
10 months ago
Excellent service, in and out. Awesome .
Groove Lw
2 years ago
Best prices and service time and time again. Roger will get you straight!
Paul E. Israel
5 years ago
Very good tire shop minimum wait time. Free air pressure check
David Headley
a year ago
Professional service, best in the area for tire repair.
Gerald Collier
3 years ago
Got me straight fast....and offer free rotations for the life of the tire
Helen Harkless
6 years ago
Great service and quick fix service. For all your tire needs
Susan Marsh
a year ago
Excellent prompt service e by knowledgeable staff
Junell & John H
4 years ago
As always prompt courteous and reasonably priced service. 15 year repeat customer.