Warrenton Toyota Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Bona K
7 months ago
We brought our brand new Prius for some minor fix and omg Tony who was in charge of our car was literally the nicest person ever. He was so personable, kind and good at explaining the issues. The cashier lady (albeit I didn t have to deal with her but I watched her interact with three other people) was also amazingly nice, thanking customers for their patience. I m beyond impressed by their kindness to the point that I want to bring all my even non Toyota cars to them!Services: Electrical repair, General repairs & maintenance

  Brittany Schulz
8 months ago
I brought my car in for a regular routine oil change and tire rotation like I ve been doing every 6 months since I bought the car at this specific dealership a year and a half ago. Upon arrival, the technician told me it s a waste of time coming so often and that I could come once a year but I already drove the 25 minutes there and I wanted to get one done before leaving for college in a few days so I told them I d still like the oil change. After sitting in the waiting area for over an hour, the technician comes over to me and tells me I need to replace all of my calipers and it s going to run me $2000 and I need to get a loaner car to drive home as this was urgent and my brakes could lock up at any time. I decided to wait so I could discuss with my mom first as that is a lot of money and I am a college student getting ready to leave for school. I took my car to our local mechanic and he can t find anything wrong with my car. Plus if the brakes were sticking as bad as they said, the brake pads should ve been worn but nope! The brake pads are still in good condition as their tech team even stated. Beware because this service team is full of money hungry people wanting you to replace things that don t even need it.

  Morteza Morshedi
11 months ago
Recently scheduled my first service here, for a car that I purchased from this same dealership. The service was pretty quick and easy. No wait time despite it was a weekend. I ll visit again for the next service!

  Kristin Reece
a year ago
I just bought a new Rav4 from this dealership yesterday and the Sales Manager Anil George was very helpful! Over the past few weeks he kept in constant contact with me letting me know which vehicles would be coming in, and when they arrived. I was on a tight timeframe to get out of the dealership for an appointment, and they accommodated me and expedited the sale without losing any important details I needed to be know. Matt was very helpful as well, from the moment he greeted me to helping me throughout the process to transition to my new vehicle! He went over the new features and was patient with me and my stress to get to my appointment on time. This is the second time I have bought a new vehicle from this dealership and I will definitely use them again!! :)

  Kassandra McMahon
a year ago
Warrenton Toyota is fantastic. We are always able to get a loaner car when our car needs service, so we don't have to take time off work. The sales team is informative but not pushy. The service department team is fantastic, they are proactive to keep our cars running fantastically, but don't try to oversell us on services we don't need. We'll definitely buy and service our cars here in the future!

  Chris Ross
3 years ago
I have had a horrible experience with this dealer and would tell people to avoid their service center. My car went on for a recall that should have only taken a few days I was never told it could take up to 10 days. When I expected to pick it up after 4 days I was told it would another 5 days and that is when I was told they had 10 days for the recall work. I was on my way to pick it up after them having it 10 days I am told it will be another day at least. I also train search and rescue with a live find dog and have been unable to help with the hurricane relief because they will not allow the search dog in their loaner car and every day they hold my car is one more I unable to do anything. Their total disregard for informing me before I dropped it off that it would be so long plus their treatment and not caring about hurricane victims guarantees that I will never use their dealer again and may even avoid Toyota cars in the future.

  Cruncher J.
a year ago
Great experiences with everyone I have interacted with. Rob in sales was a pleasure to meet and deal with.

  Gene K
4 months ago
Fast friendly service. Good times!!!

  Lawrence
10 months ago
Service department, Jim, was awesome and a pleasure to deal with. Very easy and very much appreciated.

  Tracy Dobson
a year ago
I love Warrenton Toyota. They took me in right away and got me on my way! They are always so helpful and professional.

  Greg Wackett
2 years ago
This is my 1st Toyota and my 1st Toyota servicing. I was very impressed with the follow up and the fact that they did not try to upsell me on anything on anything great experience. Mark was the service Adviser

  Dwight Davis
a year ago
Great service! Thanks, Mark for all your help.

  AIR N NATURE PRODUCTION
a year ago
Always very professional kind and humble.

  john woodson
3 years ago
One of the best service departments around. Fast, and friendly

  Michael Mewhinney
2 years ago
Took care of warranty work and changed oil. In and out in less then an hour and half.

  Tony brancaleoni
11 months ago
Always very helpful.

  Sofia Kalaitzakis
4 years ago
Gentleman I spoke to was very nice

  Mark Valcich
2 years ago
Quality service and great customer service

  Douglas Towle
3 years ago
Great service!

  Mrs Wilson's
3 years ago
Best service