Unlimited Auto Body-Collision

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Brian Seestadt
a month ago
Dropped off a vehicle for a clear coat / paint repair. The quote, time needed to complete the job and the quality of work were perfect.The entire staff were professional, courteous and extremely easy to communicate with. I highly recommend them to anyone who is in need of any type of auto body work.

  G. Mezech
8 months ago
WOW - WOW and WOW!! Where to even start?Monday morning, I went back to the shop to ask about the items I discovered since picking up the car Friday after the shop closed. I ask the receptionist if I could speak to one of the finishers because I had a few questions I wanted to run by them. She directed me to the gentleman standing nearby which turned out to be the owner. (Paul?) I let him know I wasn t really satisfied with the work on the 2 doors I paid them to finish the week before and asked him if there was anything else they could do to make it look better. The entire finished area had kind of an Orange Peel effect (literally resembles the skin of an orange) whereas the rest of the car had a factory mirror-like finish, much as you would expect. (see Example pic)Immediately, he becomes super-defensive; talking over me so I could not even finish my remaining questions and ranting this finish is best you can get , implying nowhere else could possibly do better. He said the finish was matched to the rest of the car and he wasn t about to spend the time wet-sanding a finish on a fleet vehicle (SERIOUSLY??)A paying client should EXPECT - at a bare minimum - a professional factory finish, worthy of a shop such as this - and regardless of the class of vehicle being serviced - Why should that even matter?He made it clear he wasn t about to stand by his work or make any attempt to meet me halfway on this, so I tried to move onto other items I found and wanted to ask them about.(SO BE FOREWARNED!)HOOD SCRATCHED: So *Something* a tool, a box or a bag Something was dragged across the hood, scratching it. (See Pics) And before I could even show him a picture of what I was referring to, he was already telling me Yeah, that was already there Now understand something - He 'just' finished giving me an ear-full this was Just a fleet vehicle implying it already has door-dings and scratches. If that were the case, how then, did he know to 'which' one I was referring to, without first looking?I persisted. And though barely able to get a word in edgewise at this point, I tried showing him a picture of the overspray of the ArmorAll or Silicone that was all over the hood and side of the car. When that didn t work I suggested he follow me outside so we could see the real thing. What I could not seem to get across to this clown, was how Interesting and significant it was, that the overspray seemed to be Everywhere - *EXCEPT* where the hood scratch was! I m no detective - but some common sense here would suggest that something was obviously sitting there when the tires, (the hood.. side doors etc.) were all getting over sprayed with ArmorAll and at some point was removed (dragged off the hood), which then left a clean spot! No Armorall!(Again See Pics!)At this point, he was ranting so loud, I couldn't get a word in edgewise. All I could do was listen to him rant and shout how this is the norm!" And "you re really nitpicking to bring this sort of thing in to us on a Monday morning . I got the same when I (tried) asking him why there was standing water under ALL my floor mats. He only set him off even more and now he was screaming how much I should "appreciate that they shined up my tires and cleaned my interior" - at which point I couldn't help but ask, with what a firehose? That, or they simply left it sitting there outside with the windows down through one or more of the rainstorms the week before.He made it clear he wasn t about to take ANY responsibility for the work he or his people did. The conversation clearly wasn t going anywhere but south. And with him shouting - only inches from my face - to what he obviously felt were personal insults, I turned to leave before this escalated any further.Amazingly - The last, intelligible thing I heard him say to me before I shut the car door to leave was; If you expect it fixed the way YOU want it, you need to take it somewhere else Sums things up perfectly!That says everything you need to know. BUYERS BEWARE!Services: Painting, Body & Trim

  Bull Run 4x4
a year ago
Thanks to Paul for saving the day on this Jeep build that we are doing for a customer in Kenya! It s scheduled to go home in a few days and we just noticed a run in the clear coat from another body shop that did the paint work. Paul was able to wet sand and buff it out so that it looked like it should have when it left the other body shop. A solid 5-Star Review for 5-Star Service.Service: Painting

  Gavin Clark
9 months ago
Will absolutely be my go to autobody shop going forward - thank you for the exceptional service ! New bumper and a few dents removed and good as new

  yhb2003
a year ago
Good people. My car was damaged by a deer so my insurance company had me take my car to Unlimited. They kept the car for four days which was the norm. When it was time to pick it up, my car looked like it just came off the assembly line. Great job.Service: Body & TrimService: Body & Trim

  Randall B
a year ago
Excellent experience using Unlimited Auto Body. Their process is quick and efficient and they do exactly what they say they will do. I had damage to my SUV and they had the parts ordered and repair done within two weeks. I have only one experience with them, and while I hope to never need them again, I would return here without hesitation.Services: Painting, Body & Trim

  Larry Pumphrey
7 months ago
I would never use this business again. Repaired and painted the front bumper cover on my CR-V. When I picked my car up the paint didn't even come close to matching my car. Cover was painted in one building and assembled in another. Tried to convince me to accept the work as it was even though they could clearly see the paint didn't match. They definitely are not proud of their work. Most shops wouldn't even think of letting a car out of their shop the way mine looked. They told me several un-truths also.Services: Painting, Body & Trim

  John Anderson
3 weeks ago
Excellent quality body work done on time at a reasonable cost.

  leza hopkins
5 years ago
This Auto Body shop came highly recommended. I hit a deer and decided to give them a try. I am so impressed!!! From the lady that answered the phone to Brian writing my estimate, to getting my vehicle back. What a great experience!! This is a family owned and operated business. Great work.. repaired in a timely manner. When I picked up my vehicle it was cleaner than when it was new!!! Keep up the good work!!

  Robert Lynch
6 years ago
I don t write much on reviews but Unlimited auto body was so great, I just have to say something. I got several quotes for a deeply scratched bumper and they were the lowest. They were very friendly yet professional (I don t understand the comment about the rude lady on the phone). They worked me into their schedule, stuck to their quote and did the work faster than quoted. Even the parking and getting in/out is easy - no fighting for parking. On top of that they gave my car an amazing detailed car wash - probably that by itself was worth $125. I would recommend them without hesitation.

  Carmella Garner
a year ago
I needed to get my car painted so i brought it here because i had heard great things! The men who worked here disgusted me, they were flirting with me & trying to get my number. I left some clothes in the car and came back to my nike shorts and underwear gone . Never coming back!Service: PaintingService: Painting

  Rachel Gravett
6 years ago
First impression was great. Seemed eager to fix our vehicle after it was his in a parking lot and had some bumper damage. We got the insurance claim finished which included a new bumper. The guy said he could save us a lot of money but repairing and re painting the bumper versus replacing it. So that's what we did. When they called us that it was ready they asked us to bring in the checks from insurance to sign them over to them. First - our checks were lower then the claim amount due to having a deductible. Second- why would the check be the same amount since it was written to replace the bumper when instead they repaired it. How could two completely different services cost the same amount to the penny? But somehow at this place it does! They still wanted every penny of that check. I should have just given it to them since it was less then what they thought. We got charged the same full amount and paid out of pocket for this. I really hope your sketchy business practices of stealing a few hundred dollars are worth this negative review and losing referral sources for your business. I understand how much a negative review can impact someone's business and this is the first one I have ever written in my life. But after speaking to them in person and not getting anywhere this is the only way to reach others and hopefully the business will understand how this business practice should not be repeated.

  Mark Atchley
4 years ago
Absolutely the best Jeep repair work I have ever had. Paul and his team are very good at what they do and I couldn't be happier with the results. Thanks for the great work and the excellent customer service.

  Paul Kim
2 months ago
They did a great work to fix the car.

  Kimberley Ryan
2 years ago
The end result may be worth it to some but I couldn t past the extremely rude and unprofessional lady at the reception desk aka Paul s mama. She was nasty on the phone and in person was worse which is saying something! Notified my insurance company to remove this shop from their preferred list. I refused to even let them look at my vehicle if that is how they think paying customers (or anyone) should be treated.

  Seton Swimming
4 years ago
These guys are superior. My vehicle was fixed beautifully and when I asked to get it back in time for a big road trip, they worked overtime to get it done for me. Great, friendly people too. This is my go-to body shop from now on

  Glenn A
6 years ago
Overall this shop treated me very well. I took my Toyota Rav 4 to Unlimited Auto Body after a deer accident in the front end and doors during late October. Talked to Brian and showed him what happened. He was very observant and understanding. He explained the process, and mentioned that certain insurance companies work well with the repair process (especially State Farm). It took just over 2 weeks, damaged parts were replaced mostly with OEM parts, and even did an alignment. When I got my vehicle back, I noticed the head lights were aiming too low. I went back, Brian and his crew re-adjust the head lights with out too much trouble.

  Cody Tippett
6 years ago
I've gone to them twice now, both times had someone else's insurance company involved. And I've never done this before. I had some questions for them and there were several times when it just seemed like the woman who answered my phone calls had an attitude about 90% of the time. I only ever called two or three times over the course of two weeks and would only ever ask one or two questions. but she just always sounded annoyed. I'm not impressed at all with their customer service. They also did not contact the insurance company with a supplement to the original quote including an alignment, and now we have to take it to get it fixed and hope the insurance company will reimburse us.

  Bill Schnaubelt
5 years ago
I had a few issues with a new jeep I bought and was told to take it here. They absolutely exceeded my expectations honestly doesn't even look like same jeep I purchased !! Fast and friendly customer service !! I will recommend unlimited to anyone needing Auto Body-Collision services !! Thank you again !!

  Waterline Aquatics Info
2 years ago
Unlimited Auto Body and Collision has been great to work with when our company trucks need repair. The staff is helpful and professional and the repairs are top notch! Great company!Service: Body & TrimService: Body & Trim

  Patrick Halloran
a year ago
Very rude staff, definitely don't recommend asking for the one person listed on their website, named in reviews, or responded in reviews. If you do you'll likely be screamed at for asking for him by name. Weirdest situation ever.

  Garik Himebaugh
9 years ago
They charged $50/day for storage and they couldn't even take five seconds to tape plastic over my car's broken windshield. I got my car back with wet interior and water under the seats. Jerks.

  Olivia Miller
3 years ago
The price they gave me was cheaper than other places I checked at. Service was done fast and they did a very good job. Very nice customer service and had a cute dog in the shop.Service: Body & TrimService: Body & Trim

  John Schmitt
7 years ago
This place was great- fixed my car quickly- service above and beyond the expected. They were helpful with insurance hassles as well.

  Paul Price
a year ago
IN RESPONSE,WE HAVE NO RECORD OF THESE CUSTOMERS COMING TO UNLIMITED AUTOBODY & COLLISION, MS. GARNER AND MS.MULLINS.FREE ESTIMATES ARE DONE AS A DRIVE BY WAIT SERVICE ,VEHICLES ARE NOT DROPPED OFF FOR ESTIMATES, WE DON'T RUMMAGE OR GO THROUGH ANYONES VEHICLE, OUR EMPLOYEES AND TECHNICIANS DON'T CONVERSE WITH CUSTOMERS.Service: PaintingService: Painting

  David Van Dyke
a year ago
Excellent service and repair in timely matter. Beautiful job on my truck.

  Jason Frye
6 years ago
Outstanding service. Great communication. Superior results. You guys just gained a new customer, thanks for everything.

  K Carpy
6 years ago
Didn t even get past the very rude lady on the other end of the phone with a serious attitude. I ll look for service elsewhere where you can ask a question over the phone to a professional and not be treated like you re bothering them.

  Paula Hayes
5 years ago
Great service! Did exactly what we agreed to and on schedule! Great repair!

  Faith Mullins
a year ago
Don t come here if your a young female and alone. The men here will hit on you and make comments about your body.