Pick-n-Pull

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mark Tietjen
3 months ago
Pick and pull is one of a kind for our area, you bringing around tools you bring your own know how! They have acres vehicles, parts, and accessories. Two dollar entry fee will get you unlimited access to your vehicles parts, and there are pre-pulled parts that are for sale with reasonable pricing. You will be required to sign a waiver and I don t believe minor children are allowed in without an adult. I think this place is so cool! Whether you need car parts right now, or you re just curious and interested as to what you will see I recommend you go and check it out, on days you ll be accompanied by our Navy fighter jets, circling the area, ensuring our safety! Take the time and run on over there and see what s happening it is fun educational. Be prepared for rough, terrain and be extremely careful around all vehicles, but besides that You should go check this place out, you ll never get a better front row seat at the inside of a junkyard!!!

  Aaron Boone
5 days ago
No one is smiling nor seems to want to be there. TRASH customer service, prices, and entry speed trash.... I have 3 brothers and we all used to visit here but no longer except my brother Archie and last time he went he was asked to show his ID at the checkout line and was told that it was just for the cameras. Where in the hell do they do that at?He said this place is getting more and more like an airport check-in... They are making it more and more top-secret, like.. prices are overpriced, and the one guy with glasses Mike is a real-life parts police that makes you want to punch him in the mouth and holds up the line because he wants to micro manage everything that is going on except what he is supposed to do... Also my brother says that they make you take pics of yourself on the sign in tablets and if the picture doesn't capture your face your forced to go to the back of the line and retake the pic. I'm so glad I don't use them anymore. IF you really need a better place with better prices, you should visit Foss U-Pull-It. They are way nicer than the ppl here...

  Gabriel Blas
3 months ago
Not really sure where the negative reviews are coming from, but I ve been here twice now and every time, I ve been greeted by friendly and helpful staff. Stopped by today to grab a coil pack for my 2013 Elantra, couldn t find any in the yard. Went to the front counter where Brian went above and beyond and looked in the back and found me 2 coil packs that I needed. Couldn t be happier with the customer service I received. Thank you Brian and whole team at Pick-n-Pull

  Kenyon Turner
4 months ago
I had an appointment for pickup this past monday from 12 to 4. I called at 130 to ask if the tow driver had called me yet. After being on hold for 30 minutes they called the tow driver for an eta. The driver never answered. Was told to call back at 3. The driver never answered. I was rescheduled for Wednesday from 8 to 12. Received a call saying they have no drivers for Wednesday i need to reschedule again. I call back again to be told the next available pick up is next Tuesday. Bad business practices.

  Narelle Kelvin
6 months ago
Would give these guys 0 out of 10. very cheery people at the front desk - trying to sell us a new car because the cost of work needing to be done was going to be high. .High!!! Exorbitant in fact! Outrageous! We have had issues since dealing with this company for years! Highway robbery fortunately I have a mechanic husband who will do the work.. cheaper and better. Other people not so fortunate get a second opinion! Don't be sucked in to the scam and try to be forced to buy new...

  Porter
6 months ago
I mean it s a concept I guess. Got a bunch of stuff that would have usually cost me double otherwise but a large amount of the things I went to get is more expensive on site than it says online. They won t honor the online parts list price so kind of feel bait and switched. I still got what I needed but I had to pay $40 more than I expected due to the discrepancy. Wish they would either update the website or honor the posted price until they do. False advertising is a crime after all

  Robert Cade
4 months ago
Will waste your time, jerk you around on the phone, tell you what documents they need and how to draw them up, just to keep denying everything. Im convinced they waste your time on the phone as part of selling your vehicle. If you are looking to do so, be prepared to receive $100 to jump through 8,000,000 hoops. The people who process paperwork need to be replaced with competent individuals

  Jeff
6 years ago
This place is amazing. The staff for the most part are knowledgeable on all type of cars. Cheap entry fee of $2. Don't forget to bring your own tools and check their online inventory before showing up.

  Kevin Bein
a year ago
As far as self service junkyards go Pick-n-Pull (formally known as U-Wrench-It) is definitely one of the better ones. Up front pricing, a decent selection of parts, and very knowledgeable employees. Plus the online inventory makes it easy to figure out if they have a specific vehicle before you head out so you can cut down on unproductive trips. I have been coming here for many many years and I plan on continuing to come here for the foreseeable future.

  Thomas Hewitt
a year ago
Always good prices. Helpful staff. Vehicles easy to get to. Can always find what I need.

  J B (That one Blonde Guy)
3 months ago
I drove 45 minutes because they said they had what I needed in stock and it was never even there. Wasted 45 minutes there and 45 minutes back while spending gas money. This place is shady. And I called 30 minutes ahead to make sure that they had the parts I was looking for.

  Sam Spector
a year ago
I have been going to this location in VA Beach for 5 years. Very clean recycle yard with good/ up to date inventory for how small it is. I do want to put on blast Amanda & Fredrick. Multiple times I have been there near the end of their shifts and they are extremely helpful and polite. Have been in customer service my whole life and they shine in that category.Don t call.. search online for what you need and stop by, enjoy the adventure.Edit* still going here and still a wonderful place.

  Ms Hollywood
4 months ago
This place is terrible they were supposed to pick up my car and never showed up. I missed a full day of work waiting for them to come and they never did. Do not EVER go here if you need to scrap your car. They are a scam

  Curtis Williams
2 years ago
Pick the right parts-pull some great helpers when needed. And with their knowledgeable staff with cross-references on nearly every vehicle part that was ever made,this is where you want to shop;especially on Federal holiday weekends,when great discount rates are offered. Though there are other yards in South Hampton Roads,pick-n-pull is worth the trip.Please bring tools.

  jay bee
6 years ago
Bring your tools and pull your own part for cheap. Or use some of the yard pullers to pull your part for you. Good deals at a fraction of the cost.

  Mana Kings
11 months ago
I got an over the phone quote from Merissa and she was AMAZING! She was super friendly and helpful. 10/10 customer service. If at all possible I would ask for her when calling or going there because she is a wonderful person to talk to!!

  Bobby Suitcase
4 months ago
A little overpriced on parts. But great place to fi d what you meed

  nvo_ gabriel
a year ago
I live about 1.5 hours away and go all the time, great staff, the lot is extremely plentiful with about every car make/model you can imagine. Enjoy being there every time and will be back soon. If you ve never been, just go. Go for the experience. It s pretty damn awesome.

  Alyssa Marie
3 years ago
absolutely amazing, everyone was extremely friendly and I even got the doors I had come for at a cheaper price than what I was told over the phone :)Definitely coming back soon

  James Credle
2 years ago
My buddy Mike made these.They are displayed for ascetic reasons alone.Mike is quite talented in multiple fields, including automotive and the reason we were there.

  Joshua Putnam
5 months ago
Failed to inform of changed hours. Upon inquiry, attendants were rude and corrected of hours in a snarky tone of voice. Will not be going back here. Save your time and go to literally any other junkyard/pick-n-pull.

  Tina C
4 weeks ago
Am I missing something? I ve called multiple times a day for the past two weeks and nobody ever answers the phone. Like seriously?

  lama me
a year ago
Erica and i believe Lizzy were absolutely amazing!! Ran into issues with mike as usual. but when i came in today erica greeted me so nicely and helped a lot with the interchange listing ! so cool that have that. Lizzy was super sweet and helped me with some VW stuff. Staff is super knowledgeable and over will be back

  Tasha Garcia
a year ago
First time at pick and pull looking for a seat and it was a wonderful experience. Melissa at the intake counter explained the whole process and was so very friendly and professional! I recommend bringing your own wheelbarrow to move things around as their inventory is limited and customers leave them in the parking lot. Everything is organized and easy to find. I had help getting the seat to the car from one of the managers helped meil carry it to my car. I highly recommend this place for the customer service, friendly employees, cleaninliness, and inventory!

  Jordan Kemp Van Ee
a year ago
It's a great place to get parts, prices are starting to go up a smidge because of inflation and popularity. Mike is a great salesman and has a great personality. Everyone in the yard is very respectful and eager to lend a hand.

  M Savell
7 years ago
Always a great way to save money, help the environment, and reduce waste. Tons of used car parts and odds and ends. Love it.

  Carlos Vargas
7 years ago
Check this place out first before you purchase a part anywhere else. Unless you ball'n.. then do ya' thang.

  Robin Hinners
a year ago
They charge a small fee to get in but have a huge selection of vehicles to pick from. You're able to walk freely around the yard which is nice. They also have free wheel barrels to use if you need one. Overall a great junk yard.

  Mitchell Dunlow
8 months ago
OMG what a joke these people are so greedy its unbelievable ask how much h for a luggage rack old rusted 45.00 can get new one for 40.00 and a bear to remove from old cars. Do not go here go online get brand new

  Thom Ratliff
3 weeks ago
Let you know after I pick up my merchandise that is on hold, paid for, tomorrow! Got it as promised. Good prices. Going back!