Silver Star Motors

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Juanita D.
3 months ago
I can always rely on Peter, Adam, and Jay to do a wonderful evaluation and repair of my vehicles. They are trustworthy and I never need to question their ethics, which is especially important as a woman, who notoriously (and unfortunately) are taken advantage of in this arena. The team move accurately and swiftly to make multiple or simple repairs/maintenance, as needed. So happy to be a long-time customer (8+ years) for as long as I've had my vehicles.

  Ron Shelby
5 months ago
I have relied on Peter and his team to maintain our Mercedes since 2001. I recently bought a clean, older Mercedes wagon, knowing I could trust Peter to maintain it well.Here we are a year later and the repairs Silver Star did for me over a year ago have been fine. Just changing the oil at Silver Star.

  Navid Alavi
10 months ago
Had my Service A done for the very first time here and was seriously impressed by the quality of both the people and workmanship. Peter and David were both kind and very honest professionals who gave me worthwhile feedback on my vehicle. Will keep bringing my Mercedes back here going forward.Service: Oil changeService: Oil change

  Paul Scholl
3 months ago
Horrible service and totally incompetent. They changed me a lot to diagnose a problem that they said that they didn't want to deal with because "they only wanted quick in and outs" and it turned out to be something completely different and easily solved. If I could give them a zero rating, I would!

  A.J. Brown
8 months ago
Peter (the owner of Silver Star Motors) is a straight shooter. His mechanics are fantastic, too. He maintains my 1993 400SEL, 2006 S430, and 2012 E550. Peter tells me, especially on the 1993 400SEL, if he can't correctly figure something out (not because of experience but because of not having older diagnostic tools). He refers me to a shop/mechanic to see. Also, Peter always gives me choices on how to attack a problem once he diagnoses it and is clear about the solution he recommends. He hasn't been wrong, ever. Peter / Silver Star Motors was recommended to me by the owner of AutoScandia back in 2015, and I've been coming here ever since. I recommend Peter wholeheartedly without pause. Also, know that the cost of maintaining a Mercedes is high. For the same service, it will be higher than most other brands. Expect that. And know that the costs don't get lower as your car ages. I have two suggestions. 1) Bring it to someone with expertise and experience, like Peter/Silver Star Motors, and 2) if you have any mechanical aptitude, learn how to do the essential maintenance yourself on your Mercedes.Services: Electrical repair, Air & cabin filter replacement, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto brake repair, Engine repair, Vehicle Inspection, Brakes, Auto battery maintenance, A/C installation & repair, Air conditioning, Vehicle safety inspection, Auto maintenance, Auto brake replacement, Oil change

  David Amini
2 years ago
I've serviced my w123 Mercedes at Silver Star Motors now for almost two years. My first thought is that I probably wouldn't manage owning this car without them. A couple key take-aways: 1) They are thorough: If I suspect a leak and suggest where it may be coming from, they will check that out and check out other possible areas as well. 2) They are efficient. It is a quick turn around:drop the car off, hear about the issues and potential solutions, car is ready. 3) My general impression after bringing my car to this business several times is that I can trust Peter and his team and that they are honest. This is a great place to bring your Mercedes and one that I am grateful for.

  J C
5 years ago
If you drive a Mercedes, bring her here for service. These guys are THE BEST ! ... Don't pay dealer prices. You will be happy you came here.

  Michael Zarnegar
a year ago
A landmark auto repair shop specializing in Mercedes Benz hence their name. You will be surprised by their knowledge and expertise. Staff is German descent and very direct in quoting you and accurate with their estimate. I have personally known this place for over 20 years. You have a late model, older or classic Mercedes you must pay these folks a visit.

  Ira Sockowitz
3 years ago
Superb service for an out of towner! Visiting from Virginia, had a repair need arise on a Sunday night and had no appointment for a Monday morning. Arrived early and doors opened promptly at 7 am, where I was greeted warmly. The intake process was easy, as I provided basic information about my vehicle and the woman at the desk quickly arranged for me to speak with a Service Advisor. That advisor, Carol Morin, was both personable and professional, recognizing my need to wait for the repair but depart quickly to make the meeting I had come to NYC for. After researching my car in the MB system, Carol informed me of a recall I was due for, some upcoming services, and the potential costs I would be facing as my car ages. She was quick to point out the value in an extended service plan but did so based on the information, with absolutely no sales pressure or "upsell" at all. In fact, she emailed me the information to consider and told me I could purchase from her or my regular dealership. The work needed was completed in less than an hour, including topping up my fluids and making sure my tire pressures were correct in further recognition of my journey home. Carol was truly wonderful and the caliber of her work and personality represent both Silver Star and Mercedes at the absolutely highest level.Service: General repairs & maintenance

  Aaron G
6 years ago
Phenomenal customer service, quality work, and much more affordable than A dealership. Peter the owner, is highly knowledgeable and will never charge you for something that is not needed. Extremely honest and efficient. I would highly recommend any Mercedes owner to go here!

  Julius Garcia
4 years ago
I own a 1989 560SL and have a hard time finding qualified technicians. I have tried Mercedes Benz of Tyson's and most of their techs don't know what they are doing and the prices are outrageous. I was referred to Silver Star by another 560SL owner. Peter was the first person to walk me through a timing chain replacement and all that should be evaluated before doing a replacement. Most other places just threw a number at me and insisted on changing a bunch of parts that Peter found unnecessary. He took the time to walk me through each step and insisted that I see the broken parts under the chain myself. He took the time and quoted me prices fairly. He also went above and beyond. The car has had many leaks over the last 30 years and he took the time to steam clean the undercarriage at no additional cost. No other shop has ever done this for me. I now drive the car with complete confidence for the first time in many years as I don't need to worry about a timing chain break or slip. Even though his location is far from my home, it's worth the extra drive for the quality of auto care they provide.

  Houman Ghavami
9 years ago
I took my 1988 560SL for the first time to Silver Star Motors for a fuel distributor replacement. They did an excellent job for a reasonable price. As mentioned in other reviews, Peter does not come across as someone pushing unnecessary repairs. Overall very happy with my first experience.

  Jade Garrett
9 years ago
I am so impressed and happy with this place! I got a flat tire and pulled in here to get it fixed and the owner was so kind and helpful! I would have had to cancel a trip if they didn't stay a little later on a Friday and help me out. I have a c300 and an slk230 and I have had service here before and the prices were always fair and much less than the dealerships. The service I receive has been superb and they have never tried to sell me 729393 other things that I didn't need. Great value and quality! I am never going to let anyone else touch my cars.

  Peter Radvanyi
5 years ago
No one knows Mercedes like Peter at Silver Star Motors, especially if you have an older Benz like I do. He always fixes everything right the first time. He's very honest and tells you what you need to fix and what you don't need to fix. I trust Peter 100% and have been going to him since 2002.

  Matt Robinson
11 years ago
Peter is an honest shop owner and has techs who know what they are doing. Peter's crew did a complete transmission fluid replacement on my C55 AMG for a fair price, and, although the C55 was totaled and I didn't have any chance to bring it back to Silver Star for service, on numerous occasions Peter discussed potential trouble areas with my car over the phone and was kind enough to do this without complaining or being short. I would absolutely recommend this shop to any German auto owners. It is the kind of place you can feel safe bringing your high end vehicle, whether it is a one year old CLS63 AMG or a 10 year old S-Class.UPDATE 2/9/13:I took my 2005 Chrysler Crossfire SRT-6 to Peter's shop for a coolant flush and transmission fluid change. Efficient work for a reasonable price. Silver Star still impresses. The only reason I wanted to update this review from "Excellent" to "Very Good" is that the shop did try to upsell me on replacing a supercharger intercooler pump for a whopping $1200 that I had literally installed the day before bringing it to the shop. That part costs roughly $130 (on the high end) and takes about 30 minutes to install. I know it's a business but I have come to trust Silver Star and I was surprised by this. I will still take my cars back here, but word of advice: make sure you price shop at one or two other shops on anything you're quoted that isn't what you're expecting (e.g. if you go in for a coolant flush and are told you need your engine mounts replaced - check on the engine mounts with another shop for pricing/need for the work). This is not exclusive to Silver Star, you should do this with any mechanic.

  Steven K
6 years ago
Truly excellent Mercedes-Benz repair shop. I have been brining my SEL here for a few years now and have had nothing short of a phenomenal experience. They are enthusiastic and passionate about Mercedes-Benz just as much as I am. Extremely honest and helpful. Can t say enough good things about them!

  Ahmad Khatem
5 years ago
Thanks Peter. You get me back to the road with an excellent service ever I had seen before.Peter is the right person to trust for your Mercedes. Now, I can buy a new Mercedes easily as long as Peter is my Mercedes mechanic. Again, thanks Peter.

  William Aylward
6 years ago
Have been a customer here for many years and multiple vehicles. The service is on the same level as the dealers at a lower price. The service satisfies requirements for warranty for newer cars.Diagnostic equipment Mercedes level

  Richard El Khazen
3 years ago
They stated my Benz had a transmission leak and insisted on servicing it, when the problem was a totally different leak coming from the rear main seal. They failed to document a proper diagnosis stating it's been discussed by phone. They won't put it in writing!They mis-diagnosed yet another minor issue with the vehicle alleging two failed parts that have actually been recently replaced with brand new parts. They wanted to charge 6X the amount estimated by other specialists. Basically, they covered every part that could contribute to the issue and stated that it needs replacement. The estimate was in excess of 5500 USD (and could be more) is what they stated. An open-ended diagnosis. Unreasonable, and dishonest to say the least.

  San Dug
6 years ago
Peter and his staff are great mechanics and honest people. I have been using them for 15 years now on multiple cars. You cannot go wrong with this place.

  Jabbo
4 years ago
had them flush my transmission fluid and replace it in the past and all was good. Called to schedule another flush and replace and they insisted on servicing my transmission . they stated that a transmission flush reuses my old fluid.I have been lied to before and I was lied to again.Run away from this place.

  Ashwood Heffern (Ashwood)
8 years ago
After an unpleasent experience at the Mercedes Benz in Tysons I took it to Peter & his team. I couldn't be happier and am almost thankful that they were so bad at Tysons or I might not have found Silver Star tucked away in Vienna. I refuse to take my car anywhere else.

  Alex A.
5 years ago
Truly the friendliest and most reliable Mercedes service you can get. They are also fast and efficient and prices are fair. Highest recommendation.

  D Flora
6 months ago
The best of the best for Mercedes service and at a great price!!

  Mary Hatzilambrou
4 years ago
Peter and the team are pros, friendly and trustworthy. I wouldn't go anywhere else--the reason that I only own Mercedes.

  G.S. Shaw
2 years ago
All of the Benz dealerships in the DC Area could learn a lot from Peter and his team. I have never been disappointed.

  sandeep david
3 years ago
Using them from June 2019.Peter has a great team and they are very thorough with every aspect. I d recommend them to anyone!Service: General repairs & maintenanceService: General repairs & maintenance

  Duncan Sterling
7 years ago
Excellent service at a level of quality that you might normally encounter only in Germany, and at far better prices than a dealer.

  j b
3 years ago
Continued mis diagnostic and replacing random parts costing 5k so far. Still never fixed the issue. Took it to new mechanic the 5k is gone

  Nawaf Al-Bassam
6 years ago
I've been going to this place for years. Peter and Jay are gentlemen and extremely knowledgeable at their craft. Thanks for the years of help.