Shell

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tara Khoury
9 months ago
Everytime I come here it's such a smooth experience. I get everything needed in my car fixed, timings are respected, prices are more than fair, and the staff is very helpful and friendly. The owner shows great care in each customer that arrives and genuinely takes his time in making sure you have every question answered and every issue resolved. I would not trust anybody else with my car, and have already made my family and several friends longtime clients here too! Definitely recommend, you will not regret it!

  Takeo Shimazu
6 months ago
Yesterday morning, I brought my 2007 Totyo Camy to this shop without an appointment. That was the first time I used their service. It costed me $485.78 to fix steering fluid leakage. Before their work they showed me the leakage point and told me it was not engine oil, but steering fluid. I was also told second hand parts (pressure hose) would be cheaper, which I contended to.I will report here, if there's anything.

  b2d
a year ago
Easy to schedule, trustworthy, reliable! Started coming to Vienna Auto Repair a few years ago and keep coming because I trust them to tell me the truth at what needs to be done and at a fair price. Always easy to schedule service and excellent and timely communicating with me about my car. Just completed 100,000 service on 2013 VOLVO XC90 and was in great condition because of the great service over the years.

  Josh Stafford
10 months ago
They were able to repair the center console latch on my old car for free with an ingenious solution! I took it in for an oil change, and was able to avoid a $2000 replacement on the console unit that another mechanic suggested.

  Geraldine Mirones
4 years ago
This place came highly recommended by a friend years ago and we haven't looked back! George and his team are always professional, reliable and honest. They take their time explaining what's needed, and I always leave there knowing that my car is in good hands!

  Rahat I. Pat
a year ago
Great, fast paced service. Had a full four tire change without appointment at a competitive price and with the friendliest service! Super happy with this place and Mr Ameen

  Gordon Ettenson
2 years ago
Just lost the right rear turn lamp. Bad weather and needed to immediately replace it. Drove in Marion immediately helped and five minutes later it was replaced and he would not take anything for the job . He just asked for a review!

  Bosh Gobran
7 years ago
Great service. Very nice owner "George". 90% of the time were right about what needed to be done in the car. Sometimes they say just change! Waiting time unpredictable. Very trustworthy. If you are in a hurry don't leave your car... since priority for the present customer.

  Todd Thurwachter
2 years ago
The Car Doctors at Cedar Park Shell -- Ameen, Daniel and Vo -- again provided above-and-beyond care service!As always, the Cedar Park Shell Car Doctors accommodated my needs on very short notice to care for my often ailing, 21 year-old Ford Windstar Minivan. Without their extra care to her needs, she would long ago have been junked. I love their prompt, cheerful, welcoming service, their sound diagnoses, and their getting the job done at a fair and reasonable price, to keep my beloved Windstar road-worthy and safe! .

  Daniel Arista
7 years ago
Have been changing my oil there for about year.Had to do a VA inspection.Was told I had a broken engine mount, my parking break was broken, and my head lights were too dim and needed alignement.The engine mount issue was obviously odd given my engine runs smooth and I have noticed no vibrations.I checked my parking brake and it worked as well as when I bought the car (when it was brand new).I left to another garage and they put it infront of a machine to read the lumens and to plot the spread of light. It was way past wast was necessary in lumens and correctly angled.I, personally, looked at each engine mount while a mechanic shifted into/out of D and R, accelerated, etc. and saw normal motion on the motor. They claimed I had a "broken front engine mount". If anything, my 10 year old ~103K mile car was showing some evenly distributed give on the the two rear mounts...These guys are crooks. I went back and requested a refund. Had to wait for the owner. He finally showed up and after arguing w/ him he gave me a refund for the $16. No apology. Never take my business there and I recommend you take a look elsewhere.

  N J
10 years ago
We recently moved into this place and went for shopping at Cedar Park. On return, our vehicle did not start and we were not prepared for this problem as we were new. It was already 10.30 PM but we took a chance to explore if some one was still there at their service station. Luckily we found Mr G there and I was glad that though he was off for the day, he made an attempt to identify the problem. Not succeeding to find the problem, he assisted us in pushing the car to service station for the night and also offered us a ride for our home. Next day problem was sorted out and vehicle delivered in time. It was a pleasant experience.

  Hala Hawana
2 years ago
The new management is great in terms of services, parts, prices and time compared to others in the area. Ask for Maroon, his work is excellent!! I love this station

  Karin McFarland
10 months ago
I am so glad to have found a place with people I trust to do a good job and to not overprice me!

  Alex Vuong
6 years ago
Car inspection here is very slow. I think I waited more than 40 min AFTER it was taken in. He failed my inspection because he said my 2004 f150 truck headlight is not bright enough according to his light measuring equipment. I never heard of such bull in my 30 yrs of driving. He also wrote down that I needed to change my brake pads UNTIL I told him that I will take it to another shop. He took his pen and crossed it out when I went into my truck. I took my truck down the street (Gallows Rd), they passed my inspection in less than 10 min. Avoid car inspection at this gas station.

  Emily
a year ago
Lui took GREAT care of me and my car. I finally found a mechanic I can trust, and I ll be telling my friends and family to take their cars to Cedar Park Shell too!

  Neil Myers
9 months ago
Maroon is my guy I know him for about ten years and he just a nice guy Neil myers

  Gonzalo Flores
5 years ago
Dont go to this shop' they dont know how to fix cars' they charged me $ 1000 to fix my brake cables and my inspection failed because they never fixed it correctly. Their staff is horrible and their owner is rude and told me not come back when i asked them to fix my problem' he also told me they dont make money on me fuling up at his gas stations' i told him i would never use his gas station and will report him to shell because he is not representing their brand correctly. Dont go there they are the worst mechanic shop and in Vienna.

  Murfoo Riaz
a year ago
They provide great service at a low price. I have been their customer for over ten years.

  Brian Shannon
2 years ago
Hassim did a great job patching a tire fro me this morning -flats aren't a great way to start the day, and Hassim had me fixed up in no time.Thanks Hassim!

  David Krzywda
a year ago
Quick and friendly inspections and oil changes in my experience.

  Barbara Dziedzic
10 years ago
I had a tire with two screws in it and 5 different shops either tried to overcharge me or tried to sell me a new tire. These guys repaired it in 10 minutes and gave me such a low price I doubled it in my gratitude. Thanks George!

  Young Park
5 years ago
They told me it ll take 45mins. It s been 2 hours just for inspection... unbelievable. at least tell me the truth or what s going on if just tire from Vienna recommend to come here I would say no

  Alan Lindsay
7 years ago
Utterly reliable. They have serviced and repaired my vehicles for several years now and I recommend them without reservation.

  Bella Youssef
6 years ago
A very kind and honest repair shop. They care about your car and your safety, and will explain the whole process to you if you are confused about anything.

  Murfoo Riaz
2 years ago
Take your car there to get the repairs right for the first time. They respect your time and take good care of your car.

  Patty Pappas
7 years ago
I have been going to this Shell for years and until yesterday would have rated them a 5. Yesterday, while getting gas, I was approached by a tall man asking for money. He went from car to car asking for money. Sorry, but my safety comes first.

  Mehmet Esen
4 years ago
Be aware! Management has changed. After receiving a questionable quote, went to another place to find out that there was nothing wrong with the car.

  Peter Kallini
3 years ago
Excellent customer services and I recommend this business to all my friends in VA. Manager ( Mohy )has high customer service experience

  Christine Grilliot
4 years ago
It s a great place that does a wonderful job serving cars efficiently and honestly.

  Jose Carlos Landivar Oller
4 years ago
Worst shop ever I come to safety inspection and they want to sell me another no need services, and reject my car, now I come whit my car fix (just a signal light) and the shop is empty but day don t want to check it and give the sticker, I think that s way that shop is always empty.