Offerings
- Oil change
Amenities
- Mechanic
Payments
- Debit cards
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Stu Bralley
5 months ago
Just stopped by to check on availability for state inspection. Employee basically yelled at me and said, stop talking to me I m trying to work. I would NEVER do business there or recommend to anyone.
Mike Burgess
6 years ago
Went for an inspection on the last day of the month bad procrastinator. Got there about 7:30 hoping to be one of the first the mechanic got there about 7:40 gave him a few minutes to be settled in and then went in about 7:50am. He was very welcoming and told us to drive the car in and he checked and everything and had the new sticker on by 8 am. Was so fast and friendly great experience would recommend and go to for any future service needs. Other local places don't seem interested in doing the inspection I assume where they don't make much money from it.
Tina English
4 years ago
He's not a people person. He fixes cars. His hours are wacko because he has family concerns. I don't go there because he smokes like a chimney. But he does good work if you can put up with him not answering the phone & leaving in the middle of the day at whenever he feels like.
Lloyd Bud Gamblin
a year ago
My wife is traveling from GA to PA and hit something on the hwy causing a slow leak in her tire due to a small slit. She pulled in to get her tire looked at and they had her tire off, showed her the issue, patched it and had it back on the car and her on her way in under 30 minutes even though they were busy already. If I could buy those gentlemen a beverage of their choice I would to thank them from the stress they have lifted off my shoulders for all of $20.
Melody Kranz
3 years ago
My husband was telling them about his car and the guy told him to get out the way of the door and closed the door on him. We think it s because no one in the garage was wearing a mask, but my husband was. No matter the reason, it was rude and uncalled for. Me and the kids were in the car and saw what happened. We just left and prayed the car wouldn t catch fire.
Jay Smith
3 years ago
This guy held my only vehicle for a week. Never would answer the phone and has no answering service. He had my number, when I finally got in touch with him a week later he said he didn't know what was wrong with it, that "maybe it just needed some gas". He never even brought it into the garage. I had to tow it again just up the street and they had it diagnosed that day. Do not go to this guy.
Richard Craft
4 years ago
Called in to ask about an inspection got hung up on. Called again and managed to get ahold of someone and proceeded to ask about a car inspection and the man sarcastically said about 8am that day. It s was 1PM. If you would like to be blatantly disrespected immediately this is the place to go.
Don H
7 years ago
Went here to get an inspection. Went to the office area to ask. This man actually yelled at me. He said yelling I am only one person and why are you standing there. I told him I just wanted to see if you had time. He said again I'm only one person and then he said you can't rush me. I can't believe what I experienced. Don't ever go here. He does not deserve your business.
David McDonald
a year ago
Gave 4 stars because people ignore 5. He is friendly, fast, and efficient. He charges the going rate and then you are done.
Traveling 4GoodFood
4 years ago
Super busy so definitely call before you go. However gravel parking lot. So not good for sport cars, I'll take my truck or SUV there but I won't take my Corvette or transam
Amanda Childs
2 years ago
Joey is wonderful. He is always able to get me in when I show up. He knows his stuff and keeps me safe on the roads.
Jenn Murphy
a year ago
Got right in & out with no appointment for my inspection. The gentleman was extremely friendly.
andrew sprinkle
5 years ago
Went in for oil change, man glanced up and just as quickly went back tojust sitting in his chair looking angrily at the car infront of him, no further acknowledgement until a moment or two later when i asked if he had time for my vehicle anytime that day or the next he stood up, flailed his arms and proceeded to yell at me for asking...How about dont be a mechanic if you dont want to be a mechanic..
Logan H
2 years ago
Absolutely horrible customer service. The man I spoke with on the phone was so rude and hateful. Definitely will not be getting my business.
George Young
3 years ago
Very rude. I drove up first time to a closed door. He shouted "What do you think this is, a drive thru?"
John McCarty
5 years ago
Think they are out of Business. Been trying to reach someone there for a week. Road by their several times locked up no one home. Hope everything is ok.
Stephanie Hale
3 years ago
Was quick and fix my light and hood latch thanks for doing a great job for my inspection
Richard Henegar Jr
4 years ago
Troutville Joe is always helpful and is my go to place for inspections, AC work, tire changes and other minor mechanical needs.
Kris Martin
4 years ago
Twisted off my wheel stud then yelled and cursed at me about it when I asked where it was ...didn't even give me my lug nut back.. Avoid This Place!!!!!
James Staton
3 years ago
He sa good guy always takes the time to help me, he sa true botetourt native!
William Scales
3 years ago
Great honest guy!!! Definitely take your auto there
April
4 years ago
Dont EVER go here. He trys to scam people outta their money.
Potion Seller
4 years ago
He isn't there to inspect the car anymore.
B Edwards
7 months ago
Great service
James Ratcliffe
11 months ago
Best in Troutville.
Coy Shupe
2 years ago
The guy is never open.
Frank Swanson
5 years ago
Awesome service there .
roger morris
3 years ago
Good service!