Wymers Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Russell Bauman
a week ago
The transmission was giving us issues on a road trip it overheated on the ramp to Loves at 3 in the morning. We called these guys up and they got on it first thing that morning they had us back on the road within 45 minutes. If you re ever stranded at this exit definitely come to these guys

  Sara Weatherholtz
4 months ago
I would never recommend this business to anyone.I was given a estimate to repair my car of $ 1520.00 and when I picked my car up it was taken apart and I was charged $134.55 for that and nothing fixed at that point. I went to a different shop in Harrisonburg and got my car fixed for $258.55 for the entire job with a warranty for the window for as long as I own my vehicle. Total rip-off

  Quigg Lawrence
8 months ago
Riding down interstate 81 our oil pan skid plate fell off. It was making all kinds of racket, because the Toyota dealer in Roanoke had forgotten to replace the bolts to attach it. Thank God for Weimer s auto repair and for the great mechanic names Justin who removed it told us the problem and even did a video explaining it to the Toyota dealership so they would have to pay for it A+ plus. Honest. Good people

  Megan Olson
10 months ago
I cannot thank this shop enough for all of their help yesterday! I was traveling from SC to PA alone with my 2 kids and my transmission blew. I was JUST able to make it into their driveway when it completely stopped working. They towed me up, checked it out and gave me an assessment right away and then even had Henry come and drive me and my children to enterprise. Henry was a Godsend and went above and beyond to make sure my kids and I were taken care of and in a new vehicle before having me follow him back to the shop to collect my things. EVERYONE was so helpful and compassionate to my situation which was pretty scary to be stranded with 2 kids 5 hours from my home/husband. Thank you again for everything, and to Henry you have no idea how appreciated everything you did is! HIGHLY recommend Wymers!

  Ashleigh Joseph
7 months ago
Love going here for car repairs and inspections. They are friendly, fast, and helpful every time and not too expensive either. Very reliable overall

  Royal Grace Siberians
a year ago
Chuck Wymer is dishonest. Do not go here! He charged me $80 to look at my van, and he told me I needed a new transmission. He told me my transmission fluid was full. He told me it wouldn t drive out of the shop and that I would need to buy a new transmission through him or I couldn t get my vehicle. I included a photo of his bill. This was a lie! I had it towed it actually drove perfectly fine.. I brought it to another shop and my fluid was actually very low because my fluid lines were leaking. I had those replaced and it fixed everything. He either never checked the fluid or he did and lied about it. I now have my van and it drives perfectly. Thank goodness I brought it to another shop!

  Lisa Thompson
a year ago
I had the great fortune of landing here at Wymer's last Friday when my car broke down coming up I-81. The customer service and human kindness shown to me was above measure. Henry, Chuck, and Justin were awesome and helped me in my time of need! Thank you and you know I love you all! If anyone has need of anything with your auto please you will not go wrong at Wymer's Auto Repair!

  Lynn Briner
9 months ago
Great Business. My husband and grandson were on their way to Monster Jam for his birthday and had break issues. They got them fixed up and back on the road. Thanks!

  Carolynne Gaetano
a year ago
I am writing this review to warn you about Chuck Wymer and his dishonest approach to running his business. I brought in my Chrysler Town&Country because the RPM was going up to 6000 when I drove above 40mph. The car felt and sounded like it was revving in first gear. I brought it into Wymer s immediately. He evaluated it, called me back and told me I needed to buy a new transmission through him for $5k, and that to replace some brake pads and rotors it would be $600. I asked him if he had checked the transmission fluid. He said yes, it was full . He told me that my break fluid was black and that I must have been driving it with my emergency break on. I decided to bring it to Bill s Transmission Specialist in Woodstock (which Chuck Wymer insisted I must have it towed there, so I paid for that too). Amazing service there good, honest people. There was nothing wrong with the transmission. My transmission fluid was 2 quarts low. I have recently learned of a few more people I know who were charged on their card twice by Wymer (and he never informed them) and who were lied to by him. I paid Wymer $187 for him to lie to me about my vehicle and to have it unnecessarily towed. AVOID THIS SHOP

  James Strother
a year ago
Asked for a tune up and oil change, almost a week later I received a call from the mechanic saying he did a tune up, oil change, replaced MAP sensor, fuel filtered, ignition wiring, windshield wiper knob, and I got a bill for over $500-$550. Driving my truck home I noticed the throttle was sticking, when I pushed the clutch in my truck would rev up higher, backfiring when switching gears, whistling sound coming from under the hood, truck literally driving way worse than when I took it there, and they kinda swept it under the rug saying they heard the whistling but didn t know what it was, and that it didn t backfire when they test drove it, basically telling me to drop it back off but insinuated they would charge me for fixing the issues they obviously created.. so now I m out $500 and my truck has new issues and drives way worse than before.. I wish I would ve never taken it to Wymers and I ll never recommend slanting take their vehicle there either..

  Eric Thornton
2 years ago
We lucked out breaking down so close to this quality repair shop. Friendly and attentive service. Took time to explain what was wrong with the car. Charged slightly less than the estimate and got the job done in less time than quoted. I don t plan to breakdown in Strasburg again, but if you do, best get yourself to Wymers!

  Jenni Young
2 years ago
I would give this place no stars at all if it was possible. I took my vehicle in and left it overnight, waiting for it to be worked on. The cadillac converter was stolen from it, and Chuck, said he was not responsible for replacing/buying it, and it basically wasn't his problem, he didn't care at all. When questioned if he had insurance on the place, Chuck said "yes but he wasn't sure if it covered theft," which made NO sense, considering that it was stolen on his property. It all sounded FISHY to me. I wouldn't recommend this place to anyone, just beware that if you leave your car here overnight, you will be responsible if anything happens to it, stolen or not. Oh, and aside from that, also price wise, they are pricey, you can find other mechanic places in town cheaper.

  John Bixler
3 years ago
Do not bring your car here, especially for an inspection. I was told I needed rear tires, and after I had new rear tires put on, and brought it back to them, 1 week and less than 200 miles later, I was told I needed front tires too. When I said they should of told me that the first time, the owner/boss lit into me about how it wasn t like that the first time, and how I d driven it 1000 miles or hit something . All lies to cover their mistake. I quit actually having them fix my car a couple of years ago because I had a terrible customer service experience with them, now I ll actually drive the extra twenty miles to get it inspected somewhere else too. Worst customer service I ve experienced in the valley, and that s saying something.

  Jenny Brondyk
4 years ago
This place is great, clean, efficient, and has very fair pricing. Was passing through on my way to Roanoke and had some unexpected car trouble. They had my issue evaluated and completed in less that 2 hours, and everyone was very friendly on top of all that! Highly recommend this shop. Thanks again Wymers!

  Megan Weckter
4 years ago
We've taken both of our vehicles here on multiple occasions and receive efficient work, fair prices, and quality services. Wymer's is also super convenient because they have a secured key drop-off box so we can comfortably leave our cars after hours if we cannot make it to the shop during regular business hours.

  Greg Wojcik
5 years ago
The team at Wymers is absolutely outstanding. I had a boat trailer break down while I was driving 12 hours north to NY. I limped into their shop on 3 wheels having no idea where I was or what I was walking into. The staff was immediately helpful and started tracking parts down for the repair. They ended up having to work through several different vendors to track everything down to get me back up and running. I can t thank them enough for making a nightmare situation as painless as possible.

  Indigo Dawn
3 years ago
Will not come here again. Wymer himself was rude, unprofessional, and terse, while I was polite and amicable. My VA Safety Inspection itself was completed quickly for a good price ($20), but the staff interaction was horrible. I arrived a minute early for my previously scheduled appointment at 1pm. No one was in the office, so I yelled into the garage to get their attention. Wymer said He ll get to you when he s done. I heard them loudly complain about me in the garage, and had to yell in again before they told me a time estimate of 15 minutes (1:25pm). At 1:24pm, I brought the keys to the office, but they had begun to service the car of someone who had arrived After me, so I had to wait.Additionally none of the staff were wearing PPE during the COVID-19 pandemic, and there was no available hand sanitizer or signs about maintaining social distancing. Will not bring my car here in the future.

  Joshua Dorsey
6 years ago
I took my aunt's car in for an oil change. She had an appointment and they took her car in right on time. They were quick and professional. Although an oil change is something fairly simple that I could have done myself, I would go there again. This is due to the fact that they charged $30. Considering that isn't much over the cost of the oil and the filter and that they check many other things while your there and let you know of any other issues you may be having it is well worth it to let them do it while you stay out of the grease and oil that goes along with working on your automobile.

  Java Man
2 years ago
Wymers failed my auto for 4 things that would have required close to $2000k in repairs. 2 failed items were simple repairs, 1 was misdiagnosed and not a failure, so how can you trust the most costly repair to a place like this? Does a power steering leak automatically require a power steering column replacement?

  Tim Dillow
2 years ago
My son's car broke down at the Pilot on Hwy 81 on a Sunday night. We had it towed to Wymers Auto a mile a way. The next morning we contacted Chuck and the diagnostics began. It ended as a bad ignition coil pack. My son picked the car back up at 2:30 that afternoon. Thank you Wymers Auto!

  Tripp Young
6 years ago
Was good when I had an experienced friend with me but when I went alone one day to get my car inspected they wanted to charge me $500 for random problems.. Said that I was gonna think about it then came along with my experienced friend the next day and they didn't say anything about the problem then got it inspected. Make sure to have a person that's mechanically experienced with you unless you wanna be taken advantage of.

  Daniel Hwang
6 years ago
I was on my way to Roanoke, VA this morning. My car did not start after I stopped to put gas. Googled and called the area auto repair shop(s) and one of the repair shop recommended me to call Wymer's Auto since it was the closest to the gas station. They were very professional. Sent the tow truck within 20 min. My car was fixed (replaced the car starter). The price was very reasonable. Great service!

  carie holbrook (ozrallychic)
a year ago
besides Frog's Garage for *some* things, this is the only place around that doesn't inflate their prices to the ridiculous extreme. I like the guys here, they're knowledgeable and professional with a nice laid back attitude. wonderful staff here!

  Leigh Wine
4 years ago
Took vehicle last week to get inspected and it failed for wheel hub on both sides were bad. Replaced the wheel bearings even asked the mechanic over the weekend while he was at the garage while getting replaced if that was the only failed and he said yes only for the same mechanic to fail it for wheel bearings. I am beyond livid right now as I feel like it is a money racket with this shop. I have also called the state trooper over safety to file a complaint over this check station. Will never get business from my family again.

  Nancy Matherly
2 years ago
Friendly service and very experienced techs. Got inspected and Chuck ordered the connector for my headlight and repaired it while I waited. Had me out and back on the road in very short time!!

  Kevin Whitehurst
7 months ago
Find another shop. They ll tell you need all sorts of things you don t need for an inspection so they can rip you off.

  Brianna Jovanovski
6 years ago
Our car broke down this morning driving from Asheville, NC to Boston, MA and we totally freaked out! I m pregnant, we had two cats in car and a dog, and my baby shower is tomorrow (hence driving home to Boston for family). This place took us in as soon as their door opened at 8am, and had us out by 10am with a new water pump and running car. So thankful. Good job guys!

  Katie Freund
3 years ago
First time there, went in for a state inspection. I called ahead to make an appointment and they were able to get me in on the same day. Fast service and the guys were laid back and respectful

  Your Name
6 years ago
Horrible and rude technicians.. I went there to get my car inspected and they gave me a false motor issue probably to get me to buy their service which could have cost about $300.. but I declined and went to a friend who is a trusted technician to check it out and he said it was all fine. Went back there to get it reinspected and they didn't even mention anything about it and gave me a passed inspect. Avoid at all cost if you don't know much about auto repair because they will trick you when they get the chance.

  Samantha House
4 years ago
Always quick service for pilots changes and inspections. Usually takes a few minutes until someone is behind the desk, but other than that, good service.