Kessler Automotive & Transmission Specialist

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Cody Mitchell
a month ago
Took about 4 months to get our vehicle repaired, and they gave it back with a broken tail light.Not worth the wait, especially for my overall cost.With tax, over 800 dollars for two replaced ball joints and didnt align steering. With the 80 bucks minimum extra i need to spend for one new tail light, id recommend steering clear.Communication was terrible with no answered calls or replied messages for months but apparently the place is under new management, hopefully they get better but i do not intend on being a repeat customer.

  struini
6 months ago
I took my 2019 Tundra into Kessler to get an estimate to have them install a transmission cooler. Alex Kessler got back to me about a week later saying that he would install a cooler for $325-$350. This included installing the cooler and changing the transmission fluid. I agreed on this price and dropped off my truck to have the work done. I had to supply the transmission assembly because he was not able to get the part through his suppliers so I purchased and supplied this part. He called me later that day to tell me that he completed the work but it took longer than he thought and was going to charge me $911. After arguing with him that he is trying to charge me nearly 3 times the estimate, he said he would talk with his dad (the owner) and get back with me. I ended up having to pay $784. This is completely unacceptable giving an estimate for a job and charging more than twice the estimate. Horrible business sense. I would definitely not recommend using this place. There is a lot more to this story like Alex mentioning numerous times that he was watching videos on how to do the install, saying that he tested it by driving it 3 times back and forth to check the temp., and saying that he put a scanner on it to see the temp. He drove it once without putting a scanner on it. All of this was recorded on my dash camera and if he put a scanner on he would of noticed that I have a monitoring devise plugged in to give me all the temps on an app on my phone. Alex appears friendly upfront but is dishonest and will tell you lies.

  J Hog
a year ago
My cars have a lot of miles and Bill has kept them all running with good work at a fair price. Bill had always been honest and trustworthy. I highly recommend Kessler Automotive!

  George Nelson
a year ago
I've used Kesslers for everything since we moved here in 2008. Unless something requires a dealer repair they are our go to auto repair shop for everything. Realy rare to have to take a car back a second time. Prices are very reasonable. We really trust Mr. Kessler.

  Dewaine Torregroza
a year ago
This place stepped up, our family cars clutch went out and my wife's pregnancy date was the following week. Being completely new to the area, this left us in a tough spot. Literally no one could get it done in 7 days. Except this place!We are so very grateful that they stepped up and got us in despite being booked out a few weeks.Our baby boy needed a hospital visit and Kessler became part of our birth story. Thank you.

  Jake Dumin
a year ago
First of all I will say Bill Kessler is very nice but he's also very shady he got me a used transmission for my van 6000/29 days later that transmission went bad he got me another transmission and charged me $1000.00 to replace that transmission after he had already charged me $3,650 to replace the first one so in all 4680 some dollars to get two used transmissions the first one was supposed to have 90,000 miles on it as it turns out it had two hundred and ninety thousand miles on it so that's why it went bad so quickly then he replaces it with the transmission I currently have which actually did have 94,000 miles and it's working fine. The problem is while they were changing the Transmissions they hit my rear main seal and now it is leaking oil which it did not do before the Transmissions were changed I called Bill and ask him about this and he said not his responsibility when the first transmission went bad Bill said sorry for your luck you guys that want to work with this guy you go right ahead ask for me I wouldn't let him put air in a tire or he may charge for that probably $1,000 because that's his favorite numberService: Transmission

  Nora Cantu
a year ago
Worst experience I ve ever had. Had a miscommunications more like misunderstanding on THIER side that costed me $300. Been going to them for the same reason for the electrical problem. And some how this time they thought I was talking about something else when I kept making sure it was about the electoral issue. I trusted these ppl to take care of my vehicle yet I came out w the same issue and $300 short. SAD businessmen I don t recommend at ALL

  Jodi Williams
3 years ago
Oh my goodness, I was nervous calling a shop as a female inquiring about services. John took my call and he was the sweetest most professional shop tech I ever spoke with!!! He made me feel comfortable and at ease regarding some questions I had. I hope I can do business with them.

  Kenton Ross
8 years ago
I have found the service at Kessler Automotive & Transmission to be excellent. All repair work has been promptly done, at reasonable rates and with good success. Bill's diagnostics have been on-point and straightforward. Bill and his team are friendly and easy to work with. My family and I are happy to keep bringing them our business.

  Brenda Haynes
5 years ago
Been going to Kessler for many many years and never disappointed!! Bill is very helpful, honest and always gets the work done in a timely manner...He always calls before he does any work and always explains what he's doing in simple form if needed because I'm not a car person, so I appreciate him taking the extra time.. The prices are average and change depending on what needs to be done..I will continue going there.

  Gary Tate
2 years ago
Best and most honest car repair shop in the area. Have had all my vehicles serviced there for the last 13 years or more. Owner is great guy and always straight forward.

  Patrick Dennehey
5 years ago
Have used Bill for general automotive repairs in the past and always pleased with the results. Recently I had to have some serious transmission work done on my VW Passat and Bill got it up and running in no time. Highly recommend his services.

  Grant Gilley
3 years ago
Honest, fast and efficient work and great customer service. Bill had a quote quickly, explained everything just as it was. Thanks again. We have and will continue to use Kessler

  Laura Hawkins
5 years ago
On the road traveling and a locking thing my husband uses to secure a hitch to our travel van got stuck.We have to have it working because it holds our generator.10 mins later it was fixed.5.00 was the charge, Wow ..8 hours from home and we found a great place.Thanks again.

  Vicki B
2 years ago
I have been going to Kessler Auto for a couple of years now. And I have been very satisfied with their work ethics and getting repairs done in a very timely manner. I highly recommend Kessler Auto.

  Nathan Groeger
5 years ago
I enjoy having the knowledge that my car will be taking care of properly and I won't get taken advantage of. Always excellent service and fair pricing. I especially appreciate the fact that no one is trying to upsell everything.

  Marques Brinkley
4 years ago
I took my 97 dodge ram 1500 in for a shift kit to be installed. I'm very pleased with the work and I will definitely bring my vehicles back to kessler automotive. Thank you to everyone at this shop!!

  Stephen Maloy
a year ago
Best place to get your car worked on. The workers are fabulous. A honest business and great work.

  Donald Charity
3 years ago
Rick and his staff provide A1 service installing my transmission in my Range Rover Supercharged! Go see them! Prices are excellent!

  Cam
a year ago
Very poor service, took 5months for someone to answer the phone while they had my car! Alex Kessler said racial slurs towards my family under his breathService: TransmissionService: Transmission

  Laura Smith
a year ago
They told me what was wrong and fixed it in a timely manner, earlier really and I couldn t have been happier!

  Lee McCray
3 years ago
They've been looking after my family's vehicles for decades. Honest, fair, kind & reasonable...without the padding you face at some other establishments.

  SHOVELHEAD
3 years ago
Great group of guys. They have built a few transmissions for me over the years and do a great job . Always happy to see you come in .

  Xodia Business
a year ago
Disappointment at best when a son is scamming on social media with snapchat handles. Innocent people get involed sadly.

  Lisa Massey
a year ago
Super friendly, honest about what needs repaired, they do great work!

  Mercedes Diaz
a year ago
As a client they have treated me well, they are very professional and honest, I recommend it.

  the ford guy
4 years ago
Took my focus st for a downpipe install! I m very happy with the work! Very nice guys! Definitely be back!!

  Kathy Gesin
3 years ago
Bill Kessler is the NICEST Man & fit my car in for an inspection w/o an appointment!! Highly recommended!!

  Arlon Mattison
3 years ago
always great help and very reasonable people. only shop I have ever dealt with that did NOT ever try to screw me over.

  Rick Mylum
2 years ago
Mr. Kessler has always been very nice and fair. Great hometown business.