AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ashley Lin
4 months ago
After my car broke down 100+ miles from home, I had it towed to this AutoZone. Francis and his colleagues showed true sympathy for my situation. They went above and beyond to help my father and I find the right parts to get my car up and running again. Extraordinary customer service!

  LordDragon
2 months ago
Prices a little high compared to online retailers. Have actually been in the store for over 30 minutes and walked out with no one asking if they could help

  Jason Funkhouser
9 months ago
Staff is always willing to help, friendly, and knowledgeable. I am so grateful for them. Recently had an issue and was able to limp my car to their parking lot everyone there was very helpful. Thanks Jessica and Juan!

  Trisha McKeithen
2 months ago
We needed help with our windshield wipers and frozen wiper fluid. JD went above and beyond to help us out.

  S George
a year ago
We're from out of town and broke down... went to this AutoZone and when I tell you they are the nicest folks you'll ever meet! Joanna and Chris. They were soooo helpful and knowledgeable. After purchasing a new battery and having it installed we still needed an alternator. After purchasing the parts they recommended a local mechanic who was also amazing! Extra Mile Garage. It's people like we had help us today that makes a bad situation bearable. Thank you everyone and God bless.

  McKenna Haines
a year ago
My cars radiator hose busted and a friend and I walked across the street to buy a new one! We didn't have much money for tools, they trusted us enough to barrow their tools. After we replaced it, we were able to get the car to the store and asked if they could help us make sure we put it on right. They helped us outside for about 2 hours! Nothing BUT HELPFUL AND SO KIND! THEY HAD GREAT CONVERSATION AND LAUGHS WITH US AND WE WERE ABLE TO FIX THE PROBLEM AND DRIVE AWAY!Highlyyy recommend!

  Tim Campbell
7 months ago
The employee at Timberville Autozone, Gunnar, said he couldn't install a $300 battery in my truck that I just purchased there. There was no one in the store but he said, "I was hoping to avoid doing that today. It's just me and the young guy here." I said, "No problem, I'm a grown man. I can do it myself. I don't want to put you out." He then tried to charge the core charge even though I was changing it right in front of the store and bringing the old one in. Still no other customers there. I go out to change the battery as he's walking out on his phone. He stayed on his phone the entire time and was still on it outside when I left. I guess he had time for that. I took the old battery back in and told the "young guy" that his coworker was a jerk. I will NOT be going back to Timberville Autozone. There's Advance Auto right across the street. I guess they hire anyone that will show up these days.

  George Harris
a year ago
Store personnel are very helpful but I think they should have an experienced tech that has actually worked on vehicles to assist people.Needed a 10x175 crowned lug nut,they hand me a lug open type alot bigger in diameter that would have and not properly secured my rim along with digging a groove in my 300 dollar rim.after explaining the lady looked again and sold me the right one.very helpful and nice.

  James Wagner
a year ago
My camper van broke down at 830PM. I pulled into this AutoZone right before closing time. The two managers tested my battery and alternator, had the replacement alternator in stock and helped me get the right tools for the job. They allowed me to stay overnight in the parking lot to wait out the rain and gave me their cell phone numbers in case the parking security gave me any issues. They also asked if I had food and water. I was up and running by the morning after I swapped my alternator in the parking lot. Super nice and knowledgeable people in this AutoZone.

  Kari Scott
a year ago
Efficient, knowledgeable, and friendly! Jessica H helped me pick out a battery and she replaced it quickly. Thank you for a seamless experience!

  Jewelia Pence
3 years ago
My engine check light was on. A helpful rep at AutoZone checked the computer read out. A couple of bottles of gas cleaner were recommended, which I purchased at a reasonable price. One bottle seems to have remedied the problem! I will gladly add the other when I refuel (by God's grace), to give the engine the extra cleaning it needs.

  Paul
4 years ago
Ive been resurrecting a 94 ford ranger and they have been treating me with excellent customer service and patience. Good people working there that actually give a damn.The only place I will ever go for partsThank youKeep up the good work!

  Rachelle's Beauty
4 years ago
Got a speed sensor for my jeep and it didn t work, just called to see if I could return it and get a new one. Amy answered the phone in a rude manor and I have been on hold now for 15 minutes. There is more than one person working at all times and there is no reason for being rude or being on hold the long!

  Michael Stugart
2 years ago
Fabulous service. Seriously had very polite and eager to help kind of service. I recommend if you need help with such there's people to help.

  Anieta McCracken
4 years ago
Good service....checked that I needed a fuse, and showed me how to do it myself. I didn't one, and they charged me nothing and remained pleasant and hospitable even though no sale was made. Rep: J.D.

  BooBoo L.C.
a month ago
Highly recommended ****Awe SOME

  Spreadsheet User
a year ago
This AutoZone is the best around. Everyone is always helpful and they know car parts better than any store in the area. I ll be coming back.

  Jay Guerrero
a year ago
Usually have what I need, and make it a breeze when you have a return. I do prefer my local Autozone

  Wes Turner
11 months ago
Great service. Jessica is as good as gold working this store

  brenton wolfe
a year ago
Great staff really helpful reasonable priced parts

  Angela Kean
3 years ago
GREAT Customer care! They scanned my car and found the problem instantly, and reset. Prices always decent for parts. Problem solving employees.

  Aram White
4 years ago
If you can get the stuff you need elsewhere, do that. AutoZone just isn't going to beat walmart prices. I've had an AutoZone employee suggest that I go to Walmart to save $. It is handy, shopping at AutoZone, because there's not many people in the store. So if you want to spend more money and have a calmer shopping experience, AutoZone is the place to do it. The employees are always nice and eager to help as well

  Gucci Foy
2 years ago
Best autozone I ve ever been to, I was traveling through southbound and my car broke down, they got the part same day, lended me tools, super helpful, made it very easy to fix what I needed and get back on the road.

  William
2 years ago
great staffowner is Is one of the most knowledgeable parts people I've ever been around Need a part come to this place

  Clay Wenger
2 years ago
Best auto parts store I've been the guy that help me I think his name was michael went out of his way to help me very friendly and knows a lot about vehicles people like him make a day better thanks

  Quentin King
4 years ago
Very friendly and helpful staff! Only negative is they didn t have the NGK spark plugs in stock that I needed. Had to drive to Harrisonburg.

  Ramon Robinson
3 years ago
Great customer service that's what I like in the store when you go in looking for something and even though you try to look for it yourself and you don't find it they will look for it and it will show you the best price on the best product

  Tony Mowatt
3 years ago
Courteous professionals. If only every business was run this well. With a tip of the hat to the ever helpful Jessica. Thank you.

  Tommy Helmy
a year ago
Exellent customer service, good helpful staff. Thank you

  Eric Flesher
3 years ago
Had to order a part into this location. Service seemed good overall, but the wrong part was ordered, and had to wait another day to get the part. Otherwise it was a typical AutoZone experience.