Virginia Department of Motor Vehicles

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  D Boone
5 months ago
Most times when I think of the DMV, I don't think of fast service or good customer service but today in Tazewell I was very wrong! I walked right up to the counter, they helped me out and they were incredibly kind and professional! I was very pleased with my experience (other than the fact of having to pay tax on a vehicle that's already been taxed!)

  Joe Smith
4 years ago
Other customers were very considerate when I was helping my sister that had a number mobility issues. The line was very long and several customers offered their seat. Then, when she was needed at the counter, customers helped her get from the chair to the counter. The staff person was also very considerate and let her stay near the desk to fill out the need it paperwork. Everyone seems to be doing their very best but it looks like management keeps him very understaffed

  Deborah Colwell
a year ago
Take a number and wait, but it did not take long at all. Needed to title and register my bug from another state. Very happy with the process & very happy with the new Virginia tags!

  BOBCAMO H.A.F.
3 years ago
Very nice and helpful people, helped when i had a question and didn't mind giving details of things asked about. One of the few DMV's I've been too that was actually pleasant. The one thing that shocked me was while waiting to go in for my appointment, one of the employees and i was helping a guy get a schedule for an appointment there and the fact she helped like she did and was super nice was actually something I'm not use to seeing from other DMV's I've been too.

  Brittany Sparks
7 months ago
Everybody is polite and they were moving very quickly

  Brandon Taylor
2 years ago
Dmvs can be somewhat slow somedays but for the knowledge and assistance from the personal perspective very well mannered and very soft spoken for a more stereotypical manner of professional behavior to my level of conference thank staff from the public's side I give it 5 stars training and computer communications for the public's side thanks

  Joe Consentino
3 years ago
Got me taken care of very quickly. The staff were extremely helpful and pleasant to deal with.

  Sharon Bentley
10 months ago
Today I was in and out quickly. Friendly clerks as well.

  Melissa Cyrus
3 years ago
There is a very quick and organized way when going to the DMV now. I accually like it better with appointments. Things seem to run much smoother and you get in and out much faster.

  Matthew Vance
2 years ago
The local DMV is trying to work with their customers. They are still hampered by bad policies from Richmond but that's what you get from the current leadership in Richmond. Can't blame the local office for Richmond.

  William Mavers
a year ago
Ladies there were very Friendly and helpful best DMV I've ever been too...

  Pamela Wimmer
9 months ago
Changing regular tags to handicap tags. Everything went smoothly. It was very busy. The girls were getting it done.

  Tammy Bostic
3 years ago
The Lady that helped me was beyond nice. Great service today! Very helpful and very kind!

  Kelly Evans
3 years ago
Ridiculous u would think with this virus going on that the customer service wouldn't be so pathetic. If u really needing something done that is vital to your life I don't advise wasting your time at this location

  Kimberly Johnson
3 years ago
They were rude, sat for over an hour and they hadn't even taken our information. We asked why and her response was they were busy. Several cars came an went while we waited and there was 2 other cars when we first arrived. No sense in their actions and rudeness

  H L
7 years ago
Was surprisingly really quick! Friendly service, had everything take care of and I was out in about 10 minutes!

  Kathy Curewitz
3 years ago
Very organized. Stayed pretty close to our appointment time.

  Thomas Harold
a year ago
The girl working the register was super kind and helpful.

  Queen_Of_Swords 76
a year ago
Awesome staff! Very first DMV that is not crowded lol

  Zachary Krackow
3 years ago
Thank you Trista for going above and beyond helping me get my title from a dealer mess up. You re the best!

  katt gillespie
3 years ago
The little lady that outside is so nice and so helpful wat ever she is being paid isn't enuff

  Melissa Barlow
4 years ago
Very nice & helpful people. Helped me get issues under control.

  Kimberly Pruett
2 years ago
Tazewell DMV is the worst one I've ever been to ,you have to wait so long for an appointment so I went to the one in Lebanon and walked in with no appointment and took only 5 minutes

  Patricia Perdue
a year ago
In and out in about 15 minutes .Friendly staff .

  Carl Sheets Jr
a year ago
Good service, very helpful information

  Joe Hankins
3 years ago
Horrible customer service. Charging $5 just to walk in the door is extortion.

  Hannah Young
2 years ago
2 hour drive here and 0 help.They seemed to care less.

  Arthur Ash
2 years ago
Easy access and very helpful people.

  Nancy White
3 years ago
Very organized and helpful. No waiting with appointment.

  Gary White
3 years ago
Very friendly and professional service.