Walmart Auto Care Centers

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Stephanie Boone
2 weeks ago
New Tires at a great price. My only complaint was I had to drive to 2 Walmart stores to pick up one tire to bring it back to the College Drive area store to have all 4 put on. No discount given but tires ride smooth and overall, they got me in and out the store really quick by honoring my appointment and taking me as soon as I got there 15 minutes late.

 
a month ago
I had a bad experience up here recently. I've been getting my oil changed at Walmart Care for years and never had an issue. I noticed some new guys up here that I've never seen before and unfortunately an oil change turned into me needing to spend time and money getting something fixed that I shouldn't have. It's not the fact that what happened happened is what bothered me it's the fact that how it was handled afterwards. I'll more than likely never deal with Walmart care again unfortunately

  Kenneth Edmond
3 months ago
I called on a Saturday and was told they don't take appointments after 5pm, but they open on Sundays at 7am. When I arrived on Sunday at 7am, the supervisor arrived and said they don't open until 8am and it may be a long wait because he only has one technician available. He apologized and stated someone outside on the auto department must have given me the incorrect information.

  Meli North
2 months ago
Very great service, the workers were super nice and very friendly. I will definitely come back here when I have to get my oil changed again.

  Jeffrey Rogers
3 weeks ago
Incompetent. Nobody shows up to work on time. They are slower than slow. Worst walmart tire care in Virginia.

  Kashay Britt
4 months ago
Went for a patch on my tire and they fixed my valve stem next day my tire was flat. Other services have been better could be better

  K B
4 years ago
The employee at the car service desk was really nice. He also let me know that there was going to be a wait for my oil change. I usually go to the one in Chesapeake Square, but I'm glad I went to this Auto Care Center today. I just watch football while I waited. Lol

  Jason Ferretti
9 months ago
You get what you pay for. I asked for the synthetic oil change and oil filter replacement. I was quoted 49.88 for the oil and 12 for the filter. I went walking through the store till my vehicle was ready. When receiving my vehicle I was never informed my oil filter wasn't in stock. Had I been made aware I would have went somewhere else. My oil service reminder light was not reset and I had to stop at a dealer and pay to have it done. Theoil service was only getting done cause I had a 400 mile one trip planed. After reaching my destination I decided to check my fluids. To my surprise the old oil filter was Still on my car. I only know this cause I write the dates on the filter. I also found my splash guard wasn't installed correctly and now has a broken tab. The oil level is fill past the full make mark. I HIGHLY RECOMMEND GOING SOMEWHERE ELSE. PAY THE EXTRA SO YOU DON'T GET SCREWED.

  Corey Hoggard
6 months ago
Went in for an oil change while I was getting groceries. They took oil out of my vehicle, though they never replaced the oil. Went to change the oil in my car a few month's later only to find that they never put ANY OIL IN THE CAR!!!!

  Jenifer Purcell
a year ago
I've taken my vehicle here twice. Once for new tires and once for an oil change. The service was quick and friendly. The work was done well and I will use them again.

  A. Willis
a year ago
That is the back room for walmart. How in the world we going to get stuff off the truck to receive. If I could give a zero I would.

  Ben Gard
2 years ago
I was on the phone with the tire center checking for my size in tire. They had it in stock and I let the person on the phone know I was on my way. The website said they were open till 7pm when I arrived I found out they closed at 5 due to staffing. I got off the phone with the person at 4:52pm. They never informed me of this when I was on the phone WASTED time and gas to get a tire. They have lost my business... I talked to the manager of the tire center and he was professional but not willing to help in any way.

  Ryan F.
a year ago
Had 4 tires put on here. The following weekend I go to put brakes on my car and find out they have severely over torqued my lug nuts to the point it breaks my wheel lock key trying to get them off. Now what am I to do? These guys should NOT be able to handle an impact wrench what so ever. Guess these clowns have never heard of torque specs! What a fine job by the Wally world techs!Service: Auto tire replacement

  Ronald Feliciano
4 years ago
They sent me a message that my order was ready, So I drove 30min. just to find out that my order was incomplete. The automotive supervisor said they have nothing to do with Walmart.com. He wouldn't let me talk to the store manager and made no effort to accommodate me. Maybe he had a problem with me being a disabled Veteran or not being the same ethnicity as him, he did treat those of the same as him better.

  s p
4 years ago
Poor service and poor management, this tire service was a rip off. No consideration for customers whatsoever.Came in for flat tire repair service, the flat tire was not plugged correctly....the tire was examined for determination to be able to be repaired before service and it was capable of repairing. I had drove to the corner leaving the facility and the tire immediately went flat within five minutes or so. The workers explained that the auto-tech/mechanic has to drill a hole for the plug to be pulled through the tire, but if the hole is to big then the plug doesn t take , so in other words this man don t know what the hell he doing and not paying attention to what he is doing...its hobos out here that can do a better job then that. They tried to tell me that I need a whole new tire when it is a new tire from the same Walmart auto center and they also stated that it cannot be replugged....and the only thing that manager Curtis could do was refund the money backThe auto techs/ mechanics were laughing like it was funny...this matter caused me to be late to work this morning and it was inclement weather on this day.

  Josh Ianniello
7 years ago
Irritating. That's my experience. We arrived at the tire and lube center with absolutely no wait. We walk around and did some browsing. We come back about 35 minutes later to get the car, and it hasn't even been pulled in! All of the techs were just standing around talking! Almost 2 hours later, and they aren't even done with the car. On top of that, they got my car confused with another one, and gave me a wrong odometer reading. My car has just over 55,000 miles and they're telling me not to come back until 152,000 miles?? I'm not quite sure these people know what they're doing. If I could give this center negative stars, I would. Probably one of the WORST experiences I've ever had getting something as simple as an oil change done.

  Trineka Clayton
a year ago
I'm pleased with the level of highly professional efficiency and pricing the day I came in needing a tire replaced. Thank you. I know no where I'm coming next time!

  Eric Marsalis
4 years ago
My experiences have always been great at Walmart auto care centers. My wife and I had one we trusted back home in Louisiana and have not been disappointed with our new Walmart automotive center here in Suffolk Virginia. Their turnaround time is incredible and the service is always friendly and accurate. I actually wouldn't take my car or truck anywhere else for oil changes, basic maintenance, and tires.

  D. Kelley
4 years ago
Fine if you know what tires you need. Don't expect them to be able to look up options by vehicle. Decent customer service, above average for Walmart in general. Prices range from rock bottom to rather expensive.

  Miankis Miankis
3 years ago
I love going to this location they are very expedient and detail on the work that they provide I really enjoyed Miss Bree she is so polite and willing to assist... The prices are very competitive and quality given guaranteed... If you are ever in the college drive area stop in and let them service you... The location is adjacent to all major highways and surrounded by other shops and eateries I definitely recommend this location

  Tam K.
4 years ago
Everyone loves Walmart right?? Today I had a nail in my tire and the technician was able to remove it and plug the hole in a matter of 30 minutes. Another tire store wanted to charge me for a whole new tire. Everyone loves Walmart right!!

  Leilani Parham
5 years ago
There was no wait when I got there and they took me right in. I selected the tires I wanted and then they put them on. It did not take too long and they called me when I was done. I was very satisfied with everything. I would use this place again for tires or other services.

  Kevin Bass
6 years ago
Called about pricing for TPMS stem replacement. I have called several tire places in the area and they give me a price over the phone. Guy who answered said he can't give a price without knowing the tire size. When I asked him if he could check his computer for the recommended tire size on my vehicle he told me he couldn't help and hung up on me. If you're looking for help with your tires in this area just shoot across the street. People who don't try to help bother me.

  Bill Rickmond
4 years ago
Walmart @ Harbor View: Good stock but no help. Computer to find auto parts has been broken a long time. Will send pics the next time I go. Parts man had no reference book for the Mobile 1 filters. Poor management for a Walmart who is usually top of the line.

  Frances Lupoe
5 years ago
Just bought 4 tires at Wal-Mart in another state with hazard insurance last week. Needed tire pressure checked because one tire looked low. An employee (nametag said Clyde, I think) at this tire center greeted me with a bad attitude from the start. He even told me he could tell these tires weren't bought at Wal-Mart. I offered to show him my receipt & he said "well they weren't bought at this store so what exactly do you want us to do?" I asked if it mattered what Wal-Mart they were bought at & he agreed that it didn't matter. So he did a quick air pressure check & said they were "all at a pressure of 30, if that's what they should be at."Will never come here again! 1st the nasty attitude, then challenged whether I bought them at a Wal-Mart without checking the paperwork & finally he didn't know what the correct pressure should be & didn't seem to care.

  Francisco Huerta
5 years ago
The staff was knowledgeable and friendly! The prices were comparable to specialty shops and the service time was relatively fast! Will definitely bring my business back to them!

  kenneth armstead
4 months ago
So friendly and great service

  james hogge
10 years ago
The angry black woman at the counter was less than helpful and only seemed to care about getting to her next cigarette break. She didnt want to look for any other tires than what she offered me. Said she had never heard of Mickey Thompson tires and she couldn't get them. Even though they can be ordered online and shipped to the store.

  Betty Gil
3 years ago
It was just amazing, the people' their very kind and considered I give them all a great big 5 plus for caring. Thank-you very much n be bless and stay safe.

  pina fantozzi
a year ago
I always get my oil change at this location and always receive the best customer service.