RIDETIME TIRE CENTERS, LLC.
4 (45)
1140 Myrtle St, Suffolk, VA 23434
(757) 935-5911
autooneinc.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Steve jak and aut
8 months ago
When I got there my first interaction with josh was pleasant enough. That quickly turned sour. Whom I believe the person actually changing my tire quickly tried to coax me into giving him a tip. I m going to get you right in and bump this guy out because he s not going to tip was what was mentioned to me. After sitting for roughly 40 mins they come out to tell me the tire they had; had a hole in it that was unrepairable. So they put the old one back on as I thought what was happening; thirty minutes later I try to get someone s attention and josh mutters under his breath it s a used tire what do you expect . I cannot see what they are doing then I pay and they drive the vehicle around front. I then learn they had stripped a lug nut. I go back in to inform them and they start saying stuff in the back about it as I could over hear them. More or less mocking me. Out front he said it was somebody else. Either way this may not be somewhere anyone would want to go if they have this type of attitude. Outside they say my other lugs were stripped as well and they were clearly not. Josh turned pretty quick as my concern grew. If this was his business I m sure he would have been more customer oriented. Unfortunately I don t feel safe driving on this and will need to have it addressed somewhere else. I hope this helps somebody.
Michael Gordon
6 months ago
Lost my business after today Josh was disrespectful got four new tires and alignment they told me I needed all lug nuts last week (paid) felt the car shaking around 50-60mph a few days later brought the car back this morning he said the wheels were out of balanced then he said the lugs are shot I told him u just changed them then he said it might be the studs shockingly how I had to remind him about the lugs he called me about a week earlier rudely stating he not putting the wheels back on after replacing the tires bc those lugs were bad then he stated my vehicle is old and they prolly never replaced the studs anyways in which I know my vehicle and stay on top of all issues ! All my vehicles were serviced there but after having multiple issues with them today was my last service bc the disrespect I received as a paying customer and him knowing I m a disabled veteran was completely uncalled for!Services: Tires, Wheel alignment
Steven Geerts
6 months ago
Josh is absolutely the best tire man to go see for alignments engine work and tire mounting and balancing he's Very friendly and quick to get your services met. I use this place every alignment and tire replacement I need done.
Tonya Morgan
4 months ago
Best overall pricing, scheduling, and service in the Suffolk area.Joshua is always very friendly and polite.Thanks
Nicholas Wellford
5 months ago
I come in drop my car off every single time and the whole team service my families vehicle with pride and with our safeties in mind. Never an issue on getting the vehicle in or anything always available thanks ridetyme
Davon Jennings
a month ago
Be carefull taken ur car here they will do stuff to your car so yu can come back to the shop
Amanda W.
5 months ago
I have gone to Josh for years and have never had an issue. It s always quick and easy. Friendly service.
Marcia Consoli
a year ago
Josh and his coworkers provided top notch work on my vehicles. They were prompt and provided updates on the progress. I really appreciate this team. This is excellent reflection on Randy. It makes me feel very good knowing that I have quality service in my community and excellent workmanship and don't have to travel outside the community to find great people and service. Please support this great team and local business. God Bless.
Venida Jackson
6 months ago
They are courteous, respectful and they're good at what they do, I do recommend them, pay them a visit, you'll be glad you did.
Ashley Williams
9 months ago
Joshua assisted me after I had a tire blow out while driving. He was awesome and had me out of there within no time! I will be returning soon for my auto needs.
Rachel Creech
a year ago
I was looking for a car mechanic to fix overheating issues on a Saturday. I went there, they replaced the waterpump and timing belt. I had overheating issues immediately after, took it back, they said it was a sensor and they replaced the thermostat for free . STILL had overheating issues so I took it to a different mechanic and they told me I had no thermostat and that my head gasket was blown in retrospect I believe I may have had a blown head gasket from the start and they may have put a quick slime repair in the head gasket but I do not know this for certain, I just have my suspicions. Best I can say is they are sloppy and don t do what they say they do. Worst I can guess is they are shady and charge people to do things to cars that are done for. I ended up selling the car, since the cost to replace the head gasket would total the car. All in all, terrible experience, I would not recommend Ridetime to anyone.
Mark Eley
6 months ago
I took a car over from my shop to get a inspection they said the vehicle needed suspension work I cleaned the area and took it back and they pass it....lol it's something not right
Cory Cur�
a year ago
Had front end(steering. Tierod)work done had few concerns. That were taken care of ..all in all way better than Big Al's and planning on bringing mother n laws f150 next
Ed Lundy
a year ago
Took my Jeep in for annual state inspection. Inspector was kinda out of sorts. Bad attitude and not very customer friendly. Other staff were nice
Darlene Simpson
10 months ago
clean waiting area, let us know what was to be done to vehicle, a fair price and the service was very good. Thank you.Service: Auto maintenanceService: Auto maintenance
Coach Bailey
a year ago
The BEST Mechanics in Suffolk hands down. Been my mechanic since 2009. I wouldn't trade them in for nothing.
Kathy Byron
a year ago
Love this place really affordable and pretty fast at getting the job done ..
Robert Hunter
2 years ago
Great set of guys. Gets your vehicle in and out as quickly as possible. Would recommend to go see them.
Vennia Franklin
a month ago
Amazing customer service
john smith
a year ago
These guys will take care of ya. Good people that do great work.
tiko -
2 years ago
I went in for one thing an the helped me pin pot more problems good service I would go back
A concerned Citizen
a year ago
Quick alignment. Decent staff. Expected pricing.
Justin White
2 years ago
Great service, friendly staff, fair and honest.
George S.
a year ago
Used tires $50.80 + tax
Christopher
a year ago
Great service and good people
Gloria Cuffee
2 years ago
You were very. Helpful...
Devon Jones
2 years ago
Always great and fast service
SCOTT WooD
a year ago
Great service.
Lisa Henderson
2 years ago
The best staff ever.
Ms Watson
9 months ago
Good service