Sunset Hills Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  JS
4 months ago
I went here after reading google and Reddit reviews. A little background: a prev dealership told me my brake pads needed replacement soon and then a different dealership after said they were fine. So I wanted another opinion. I dropped the car off and they test drove it because I had noticed some vibration when braking. They honestly told me it was very minor and gave me a free estimate. I was very happy with their honesty! Once I do need to get my brakes replaced I will go here :)

  Aueamporn Klein
2 years ago
They are absolutely professional and at the same time very understanding and serve with passion.Their service is always prompt, their estimates are always very close to accurate.I have been their customer for quite some time now but now it is a time that I should give my honest feedback so that I may help other people who are considering Sunset as their to go auto shop,The office setting is very nice, staffs are fully vaccinated. Prices are reasonable.I m highly recommended Sunset Hill in Sterling!Services: Transmission, Tires, Brake service & repair, Oil change

  Neil Jones
7 months ago
I moved to Sterling 6 years ago and stumbled on Sunset Hills Automotive for an inspection. Immediately I felt a sense of honesty and professionalism from Gary, Chris and the rest of his team. Since then, I've made Sunset Hills Automotive my service center for all work on my BMW. Even my daughter now takes her car there. Fantastic service.Services: General repairs & maintenance, Auto A/C recharge, Vehicle Inspection, Brakes, Wiper blade installation, Brake service & repair, Oil change

  Annette Rice
8 months ago
I've been to the location in Sterling and Reston and both are excellent. Service is usually pretty quick even when things seem busier, and what I most appreciate is how kind, knowledgeable, and respectful the staff is when explaining what's going on with your car. They're always up front about what repairs/services are actually needed and which ones are optional or not needed at that moment. Thank you for your excellent service!

  Syed Qamer
8 months ago
I want to commend Sunset hills automotive for providing service above and beyond.I had my car serviced and tire rotated in addition a tire had a puncture.Chris one of the very knowledgeable technicians quickly found the tire that had a nail and fixed it.He also performed all the service my car required.In this day and age to find people like chris and service station like sunset is awesomeThanks Sunset.

  Dimi Yankov
a year ago
Hard to find honest mechanics. The guys here are not trying to upsell you anything and are super kind and respectful. While I was waiting, a lady just came in for an oil change and they told her she could go for another 2000 miles. Other places would have happily taken her money. They recommended she waited.

  david prophet
6 months ago
always nice to my family. been going here for years. always giving best options. recommend them first.

  Meg Praeger
a year ago
I have used Sunset Hills for all of my repairs and tuneups for years. I ve moved out of the area and still come back to Gary and his team because I know that they are fair and do an honest and amazing job!!Services: Tires, Auto brake repair, Vehicle Inspection, Brake service & repairServices: Tires, Auto brake repair, Vehicle Inspection, Brake service & repair

  Isabella Herman
3 years ago
I have been coming here for a few years and this place is amazing. I literally know next to nothing about cars/when I should get general maintenance done and they always take great care of everything I need! Even if it s last minute, they have always been able to fit me in and get everything done in a reasonable amount of time! As long as I live in the area I ll always come here and always recommend this place to anyone who needs their car fixed/worked on!Services: General repairs & maintenance, Oil change

  Michael Newman
3 years ago
Been taking one of my cars here for service for a few years. They're straight forward to deal with and have never felt like I'm being sold more than I need at the moment. Prices have always seemed reasonable, and turnaround is quick.

  Jovan Vidulovic
8 months ago
Gary and his boys are the best! Super knowledgeable, responsive, fast and just nice people to work with!

  Ted Phillips
6 years ago
These guys are great. Honest, hard working, and fair. They specialize in mechanical repairs - so don't expect them to diagnose electronics stuff very well. But for tires, inspections, alternator replacement, belts, suspension, brakes, etc., they are fantastic. I've been taking my cars here for almost 20 years.

  Phuoc Loc Tho
4 years ago
State inspection failed at Sunset:1. Wiper blades worn out. I agree2. Exhausted flex pipe leak> appearance looks fine no leak3. All engine mounts broken> we just replaced about 2 years, there is no way ALL of them failed at the same time.Note: if you do not fix at their place, they wrote in the sticker as shown in Yelp! Honesty??? Also, go to Yelp! click on pictures for proofs. Sunset can spin the truths, but pictures worth a thousand words.

  Cheryl Osipov
5 years ago
I love Sunset Hills Automotive! This is an honest auto repair shop! Love that they don't do unnecessary work or charge exorbitant prices for repairs!Took my car in for a front end shimmy - all I needed was a wheel balancing - they could have said I needed an alignment - new brakes, the works - but they didn't!

  Derek J. Clarke
4 years ago
I hate having to get my cars serviced. Except when I go Sunset Hills. They get me in and out quickly without having to making an appointment. They do what needs to be done, without recommending stuff that I really don't need. And they let me know when I'm going to need future work..

  Derek J. Clarke
4 years ago
Great place to go to get work done at a fair price.. One of few places that I trust to work on my car, because I know they aren't going to rip me off and run the bill up on you.. And they take the time to explain what needs to be done, and what can wait till later.

  Tyler Nielson
5 years ago
They keep my old car on the road. They also stand by their work and have replaced parts or redone a repair on the rare occasions that something has gone wrong. Prices are par for the course in the DC metro area, but they are reasonable about not recommending unnecessary service. The people posting about gas prices are confused - this business is a repair shop, not a gas station. They happen to share a building with the adjacent gas station.

  Best In Slot
3 years ago
I was quoted 115 on the phone, my work was done and I came in and was given the price of 140 something. I mentioned the earlier quote, a call was made, and my price was back at 115 as was promised even though it was a misunderstanding on my part. 10/10 on the service and customer service.Service: Body & TrimService: Body & Trim

  Frank Machnick
9 years ago
The repair station at this address (Baron Cameron Service Center) was purchased by Sunset Hills Automotive a few months ago, who has been repairing my family's cars for many years over at their Sunset Hills, Reston address. I think you'll find these new owners and their staff trustworthy and extremely helpful as they've always gone above and beyond for me and my family. At Baron Cameron they were able to diagnose our old Beetle and get her back on the road again.

  Christopher McHale
2 years ago
I've used Sunset Hills for years now. Gary and his team are always straight forward and honest with their work. Highly recommended!!!

  mykle lyons
7 years ago
Fixed the headlights on my Tahoe in a jiffy for 1/2 the price of anyone I could find in the Reston or Herndon area. I have used the original location for over 20 years. Excellent,fairly priced and fast.

  stephen schuresko
4 years ago
I've only been here once, but while slightly more expensive for my exact service than the shell across the street they got me in and out fast with no problems. I like shops that work on my schedule and dont give surprises.

  Leslie
3 years ago
Super fast, honest auto repair shop. And meticulously clean inside. Friendly & accommodating staff. I found my new go to mechanics!

  Greg Miller
8 months ago
If you re looking for an honest mechanic, this is your place.

  Joe Jones
2 months ago
Good, Fast and reasonable.

  kevin switz
3 years ago
Excellent mechanics! Very ethical, very reasonable pricing. Nice and quick too. Highly recommend them.

  Megan Stein
3 years ago
This team is very honest and efficient. I depend on them and would recommend them without hesitation. They are very good at communicating as well.Services: Tires, General repairs & maintenance, Auto engine diagnostic, Brakes, Brake service & repairServices: Tires, General repairs & maintenance, Auto engine diagnostic, Brakes, Brake service & repair

  Kim Gill
4 years ago
These guys have been servicing our family's cars for nearly 20 years. They are honest and will do right by you and your car.

  Brianna Graves
2 years ago
Great place! Honest about the types of service my car needed!!! Thank you and will be backService: BrakesService: Brakes

  Lauren Elmer
6 years ago
Do not go here to get your car fixed. They are extremely rude. The gentleman who was giving me a quote kept telling me that I did not change the oil in my car enough, when that had nothing to do with the problem at all. These people do not deserve business.