Sterling Automotive Service Center
4.2 (33)
22510 S Sterling Blvd, Sterling, VA 20164
(703) 707-6211
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Maryore Reyess
2 years ago
WORST place!!! I went to them for them to check my brake fluid and to rotate my tires AND I ENDED UP WITH A BIG SCRATCH ON THE BACK. Worst of all is that they tried covering it up with cheap black paint. After telling them about that scratch they tried blaming it ON ME. Of course it it my car and i WILL be careful with it and I would not scratch it like that. They did NOT even give me any sort of money or refund. NEVER coming back to this place AGAIN!Services: Wheel alignment, Brakes
Trisha Prosper
8 months ago
Terrible place, I toke my car in for maintenance and he literally did nothing on my car. I received a phone call from them saying how they don t need to do anything because of the oil change which is false regardless if I changed my oil that still doesn t take away the fact that my car needs maintenance for the rest of it. Also reported an issue about my car making a noise. Was told to come in and drive with him to show him the noise. Waited an hour which was way past the time we discussed for me to come in and show him the issue and he still wasn t available. So I left work early and have my car sit there for 4 hrs including a waste of Uber fees for this place to do nothing with my car and all I get is a I m sorry for the inconvenience we had another customer issue like how is the other customer my problem?! This place is ridiculous.
Ramya Vishnubhotla
a year ago
Peter saved me last week. My car broke down as I was leaving work, and so I called the closest auto shop to me, which was Sterling Automotive Service Center. Peter literally came to the place where my car was, put in a temporary battery so that I could drive to the shop, then fixed my car (I needed a new alternator) overnight. I just got back from an 800-mile round trip journey. No issues, and my car runs well with the new alternator. Peter was fast and didn't overcharge me, plus he saved me money on towing fees by coming to help me. I am very grateful.
John Ratcliffe
5 years ago
So, I do all of my own work 99 times out of 100. I own an old Trans Am and love to work with my hands. Well this time, I got stuck while working on my wife's SUV. I had just replaced the timing chain and some other sensors which needed to get done and I afterwards I started getting an odd emissions code. I suspected a wiring problem and just couldn't get it right. In comes Sterling Automotive Service Center. Shawn was great and a true mechanic (not just a parts changer). As I suspected an electrical problem was the culprit, but the bad news was that GM didn't those individual connectors, plugs, and terminal but were only packaged as a Kit. The kit was about a thousand bucks! Shawn went right to work and was able to repair the damaged wires and connectors after ripping out the seats and the carpet for less than half the price! Any other place would have happily charged me for the part and went about their business. Very pleased! In addition, please don't judge a book by its cover, Sterling Automotive is in an industrial area and lived in, but in my experience, that's where the best mechanics often work! Excellent job!
Ken White
9 years ago
On the recommendation of a neighbor, I took my Chevy Avalanche to Sterling Automotive. A mechanic at another shop had told me I needed to replace ball joints and that my transmission had problems. Turns out I only needed a universal joint. The mechanics checked it over thoroughly and were happy to put it back up on the lift to show me exactly what the problem was. They got me back on the road quickly and at a fair price. Sean and Peter were very easy to work with. I really appreciate their honesty.
tommy e
2 years ago
Peter and his team may be one of the most honest people you can work with. He will perform the diag and be up front and honest with you. He quotes you, and doesn't go over it (plus tax, disposal fee, etc of course). He'll let you know what's up, and doesn't BS around. I worked with them for years and won't go anywhere else. If you need that one mechanic that you trust, he's your man.
Roberto T
4 years ago
Called the shop last week to replace wheel bearings on my rear, got a quote for 745. Ask the shop if I could supply my own parts said yes and would do 500 for it. Said there would be no warranty by the shop said that was fine. I would take care of it. Came to the shop at 8am to get the work done schedule an appt. Had accident on the front end the day before, but wanted to get this taken care of first. Owner checked the car advised to worry about the front end, insurance is taking care of that. I left the shop which I know I should have not, learning about. Should have watched them. Called twice to get an update one time at 12, to get an update and no call back. Called back around 1 and said tech might be back from lunch will call back. Finally got a call back and the owner said that, the technician did see anything wrong with the bearing and said it was the tires making the noise. Now u realize this if you have all terrains on a truck on roads. They wear is not great, I know the difference between road noise and bearing noise, I did the front bearings no issues. I said ok you didnt tell me that when I came there. Thought the tech was just going to replace it. He said you need to replace the tires, then they would look at it. I said no will go somewhere else. Now what really ticked me off is, when they put the parts that I bought, just basically threw it in my truck. Beyond disrespect to a customer, dont want grease on my seats. One of his guys was trying to sell me tires and I told him I know they are bad, I realize that. Doesn't mean a bearing is bad just cause doesnt make noise. Only good thing is he didnt charge for check if the bearing was bad which should have only taking 2hrs and not 5. Horrible service, personally will never use this place again. Also had my sister bf mechanic look at it advised that 25mph and up you will hear bad tires. Bearings anytime the vehicle moves. He saw that one tire had bad wear than the worst on the inside show bad possible bad bearing. Also the tech stated it would took him 6-7 instead of my quote of 5hrs great customer service. Felt like they didnt even want to do that job or money.
bruce archer
8 years ago
My wife and I have a "go to" place for our cars. Sterling Automotive Service Center. Everyone that works there is friendly and honest. The work is the highest caliber around here. Sean (the man) is the most patient, even tempered man we've ever dealt with. And again, honest. Give this establishment your business. You won't regret it.
Amjad Abbas
3 years ago
I got my tires from this place. I know the owner from last 8 or 9 years. I always get my tires from him.He is a great guy. I recommend my friends to him and everyone is very happy.
Sterling Arsenal
10 years ago
Shaun and crew are the best in area. The work on our Jeep Commander; Lexus 350 ES; and Corvette Z06. Hands down our go to service shop. Professional service all the way, they are straight-up, say what do, and do what they say. Cost is always reasonable. Thanks guys!!
Lauren Bradford
9 years ago
Was told by another service center I needer about $1500 worth of work done to my Infiniti. Took it to Shawn on the recommendation of a friend and had the work done for $400... Drove the car for about 10 months before I sold it and never had another problem with it. Great place with honest people.
Kaitlyn Harrison
8 years ago
They broke the lug nut off on my car then they told me I have to pay $89.99 an hour for them to TRY and get it off. They are the worst I've never felt so disrespected. I feel as if business was slow that day so they were looking to add some extra cash to there pockets sense they weren't making anything.
Yan Yu
7 years ago
Peter provided me the best service I ever had. He really focused on asking what a customer wants, and quality of the fix + price + timing are all way beyond that I thought could be done. This place is wonderful, so 5 star! Thanks Peter!
Brian Fox
10 months ago
Hands down the best and most honest auto repair business in Northern Virginia.Services: Tires, Auto battery replacement, General repairs & maintenance, Auto engine diagnostic, Auto brake repair, Tire rotations, Vehicle Inspection, Wheel alignment, Brakes, Auto tire replacement, Auto emissions testing, Vehicle safety inspection, Auto maintenance, Auto brake replacement, Battery, Oil changeServices: Tires, Auto battery replacement, General repairs & maintenance, Auto engine diagnostic, Auto brake repair, Tire rotations, Vehicle Inspection, Wheel alignment, Brakes, Auto tire replacement, Auto emissions testing, Vehicle safety inspection, Auto maintenance, Auto brake replacement, Battery, Oil change
ip desperado
9 years ago
what could i say. they did good job with honesty, not like some others. i have been through long list of car mechanics, finally i stick with this one.
Rashad Khan
4 years ago
Peter is very nice guy and knowledgeable, fair priced. He is my new car mechanics
Todd Hu
3 years ago
Peter always fix my GC really fast and way way cheaper than other places I quoted
Jeb Burgoyne
10 months ago
Extremely professional and courteous staff and great service. I couldn't be more satisfied!Services: Vehicle Inspection, Vehicle safety inspectionServices: Vehicle Inspection, Vehicle safety inspection
Cnk K
a year ago
Great mechanic service with good pricing and fair service.
Joe Colonna
5 years ago
Good people. I appreciate their honesty and knowledge. Shawn is the man!
Mina Meawad
8 months ago
Friendly, fast, and honest thank you
Daniel Fallah
4 years ago
Peter was great. Very knowledgeable and willing to help.
Sela sela
5 years ago
Honest people. That is more important to me. High degree of competence.
El Che barrio
3 years ago
They are fast and good at repairing cars, I recommend them Son r�pidos y buenazos para reparar autos lis recomiendo