Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ra Kh
5 days ago
Great service, it's hard to find an honest mechanic these days. Sam is the only person I'd trust my car with.
Saleem Haidari
4 weeks ago
Very professional service with a competitive price . For the last 5 years I am going there for all kinds of automotive services. Mr Sameer the owner is very honest and dedicated.
Bryce Gentry
3 weeks ago
Sam is simply amazing. He has done work for our fleet of vehicle for years and will always be our go to mechanic. He should be everyone s first call!
A. Tam
a month ago
Took my car for repair, it took them a month to try to fix(initial estimate was one week). On my way back after receiving it, it overheated, contacted them and the owner said he will send somebody or will tow it back as the car was not drivable. Then he stopped answering my phone calls. Never picked back the car or fixed it.
Hani Almasoud
6 months ago
I was doing everything for my vehicle at this place for years. And I loved it until one day, during a routine oil change, I don t know how they ruined the oil pan, which is totally normal and could happen anywhere. But what wasn t expected and normal when they didn t inform me about the incident and gave me the car as if nothing happened. When I woke up the next day, I found unbelievable damage and mess when the oil leaked out and spoiled the garage and driveway. And that is the first sad part of the story. In the second part, the car got towed, and I was told the oil pan will be changed. Unfortunately, That never happened!The vehicle continued leaking days over days, I made endless calls and visits trying to fix the problem, I was hearing lies for weeks, and after, I gave up. I took it for another mechanic when he inspected it and recorded a video showing all guys were doing was trying to glue the oil pan and not replacing it, which was a big shock for me for two reasons. First, how dare you hide such apparent damage when you know any mechanic will figure it out in a few minutes? Second, the effort, time, collateral damage, and even cost were way more than replacing the oil pan. Which what should have been done in the first place.To be fair, in my review. The guy has covered the fixing cost. However, money is not my concern. The sad and frustrating part is when you are not honest, transparent, and trustworthy for your customers. I was very disappointed with such a horrible experience that I had never been through before.Service: Oil change
Sweet rrf
6 months ago
Sam bro is an excellent mechanic at a great automotive place. He is highly skilled and humble. He is known for his honesty and dedication to his job.
Sam Lawson
10 months ago
I have been going to Sam's for about 6 years. He has been the most honest mechanic I have come across. 3 years ago I had a vehicle that needed a repair that was going to cost more than the car was worth. Instead of being greedy and trying to make extra money, Sam strongly recommended that I get rid of the car instead. I am forever grateful and I will always use his services!!Service: General repairs & maintenance
Scott Skidmore
a year ago
I have been going to Sam s Automotive for years. During this whole time, his service has been the best. The quality of his work is outstanding. You re fine. Sam will research and give you the best pricing to get the job done.Services: Air & cabin filter replacement, Auto battery replacement, Steering & suspension repair, Auto A/C recharge, Auto engine diagnostic, Engine repair, Brakes, Auto battery maintenance, Auto emissions testing, Auto maintenance, Oil changeServices: Air & cabin filter replacement, Auto battery replacement, Steering & suspension repair, Auto A/C recharge, Auto engine diagnostic, Engine repair, Brakes, Auto battery maintenance, Auto emissions testing, Auto maintenance, Oil change
Mast Services
a year ago
Sameer from Sam's Auto is a wonderful person and true professional.He explained everything in detail and fixed the issues we were having in our 2 office vehicles. He proactively checked and explained the impact of the things in the overall effectiveness.We would definitely rehire him and will strongly recommend their services to others.Services: Exhaust, General repairs & maintenance, Electrical, Auto engine diagnostic
Abdullah Saleem
4 months ago
Always gives great quotes. Reliable work, friendly owner
Mohan Vorganti
11 months ago
Been to this place for twice for servicing my car. Sam is very honest person with affordable repair cost. Highly recommend his business.Services: Electrical, Brakes, Oil changeServices: Electrical, Brakes, Oil change
S K Sunkari
a year ago
Sam is very good when it comes to fixing the cars with clear communication. Ask him a repair quote and he surely wins over the other auto shops. Reasonable prices and he treats customers good and committed to work. Though busy at times with walkins, but he sticks on to his word when agreed on appointments and schedules.
Moaaz Khan
a year ago
Absolutely amazing and honest. Went to Sam's auto for suspension work - Got an honest diagnosis and fixed all my issues. 100% recommended.Sam is a great guy and genuinely gives his opinion if anything else needs attention/ or maybe a 2nd look.Service: Steering & suspension replacement
Omar Amjad
a year ago
Sameer is a lifesaver! I believe honesty is the best policy and if you go to Sam s Automotive, you will definitely find that there. My Audi A4 had issues and I was getting quoted thousands of dollars at other places. Sameer managed to do it in a couple of hundred and was very compliant throughout the whole process. Sameer will be mine and my friends go-to mechanic from now on. Definitely go check out Sam s Automotive for all problems with your car. The best mechanic in Herndon!Services: Steering & suspension repair, Engine repair, Oil change
leomopar
2 years ago
After many years of bad experiences at mechanic shops, visiting their place for the first time and receiving great and honest customer service is commendable. They are honest in their recommendations on what needs to be fixed in a car. They do a really great job! Straightforward. clean place. Great price. Overall really good experience at this shop!Service: Brakes
Mukesh Thakkar
a year ago
Really a friendly environment. Real reasonable price, perfect diagnosis of the problem in your auto. Trying to fulfil their promise. Real honesty. Not over estimates unless hidden problems. i love this garage for their workmanship. Mack
Jatin Gupta
a year ago
Really bad experience and AVOID IF YOU CAN!I had an issue with my car's AC that I went to Sam for. He diagnosed and told me it's a compressor issue and could take anywhere around $650-700 to fix it. On asking more questions, he seemed irritated. I got a new compressor for which I had to fight with the dealer I got the car from and had to do multiple trips to Arlington. Later on, Sam told me he misdiagnosed. But he said he would get the other part and replace it for $150.I kept on calling him for the next 6 weeks and always I got the answer that I am still waiting on the part and would get back to me in 20 mins or 5 hours or 1 week. This is when summer had already started and having a working AC is an urgent need. But he never ever got back to me. Later on I found out that the part was much more expensive that what he had quoted and probably would have never done it for that price.This is a great example of a very bad experience of treating customers. It showed me his words have no meaning. I'd probably never go there again. And if you don't want to spend 2-3 months trying to get a job done, please avoid them.Services: Tires, Steering & suspension repair, Air conditioning
Robert Vavrinak
2 years ago
They always do a great job with their repairs. I have had multiple vehicles in for s variety of issues. Their prices are among the best around and most importantly not only do the fixes last they are very trustworthy and will not try to upsell you or sell any unneeded repairs. You can trust that their repairs are what is needed to get your car back to working order!
Liaquat Abbasi
a year ago
I hAve been using Sam s automotive for quite a while. Both Mr. Ghafoor and Sameer are highly recommend for their knowledge, expertise and professionalism. They are always very helpful in diagnosing the problems and satisfactorily fixing them. They take time to explain for a timely and cost effective process to make necessary repairs.Services: Transmission, Exhaust, Tires, Steering & suspension repair, Auto exhaust system repair, Auto glass repair, General repairs & maintenance, Steering & suspension replacement, Auto engine diagnostic, Auto engine tuning, Tire rotations, Vehicle Inspection, Wheel alignment, Brakes, Auto battery maintenance, Vehicle safety inspection, Auto maintenance, Auto brake replacement, Oil changeServices: Transmission, Exhaust, Tires, Steering & suspension repair, Auto exhaust system repair, Auto glass repair, General repairs & maintenance, Steering & suspension replacement, Auto engine diagnostic, Auto engine tuning, Tire rotations, Vehicle Inspection, Wheel alignment, Brakes, Auto battery maintenance, Vehicle safety inspection, Auto maintenance, Auto brake replacement, Oil change
Jacob Williams
11 months ago
I am happy with Sam s Automotive and will continue coming here. I am happy with the way they treat me, take care of my vehicle, and the prices.Services: Steering & suspension repair, General repairs & maintenance, Oil changeServices: Steering & suspension repair, General repairs & maintenance, Oil change
Bill Peters (Otherbill927)
9 months ago
My neighbor recommended Sam's and I'm glad. Sam did a great job of explaining everything and did great work. I would recommend!
Michael Zalis
a year ago
Sam's is a great automotive shop in the Dulles-Herndon area. When you take your vehicle there you can expect honest diagnostics of what needs repaired and a fair price to fix it. If you're looking for somewhere to have your vehicle serviced check out Sam's
Eshwa Sameer
a year ago
Sam is one of finest person , he is very kind with everyone specially with women who know nothing about cars I would definitely recommend to get your work done by Sam .He is very knowledgeable ,honest and professional.10/10Services: Transmission, Tire rotations, Brakes, Oil changeServices: Transmission, Tire rotations, Brakes, Oil change
justin herman
5 years ago
Could not have been more pleased with the service I received this morning. From start to finish it was top notch. He even took a short video of the work that was being done to my car which added a nice layer of service I have never encountered. Please give this place your business. It is well worth it!Update: I still use Sam's and am still very happy with the service.
Anil
2 years ago
Sameer an engineer, is honest and never want to sell a service you dont need. Upfront on actual cost of parts (no jack up price no rip off) and labor. Very reasonable and he will acknowledge when some thing needs to be redone. Hard to find such nice guys in Automotive world. Highly recommend.Service: Steering & suspension repairService: Steering & suspension repair
Raza A.
3 years ago
It was my 3rd visit to the place. Absolutely brilliant service. Sam is a great guy.I went for state inspection and was in an out quickly. They have a nice waiting area and Sam patiently answers all your questions.Definitely recommended!
M E
4 years ago
Exceptional outstanding Mechanic business (The Goto Mechanic with full trust). A great top talent, fair and reasonable prices, I got a quick Diagnostic to only what s needed. They provide a recommendation to solve and preventive. In a professional, friendly manner, the team focuses on each car as if it s their own. The team has excellent analytical skills topped with mechanicals and electrical background. They love what they do they are the Best at it.
Tasfique Ahmed
7 years ago
Today is the second time I am visiting this workshop. The owner Sam is a very nice guy. The oil change service was very fast. You guys should try this place. I observed VA emission and safety inspection price in very low. Sam keep it up
Megan Greathouse
a year ago
Sam and his team fixed my Audi perfectly!! He was super nice, kept me informed about the progress and got me back on the road in no time. Highly recommended!
Morgan Behrens
5 years ago
Sam just rocks! I have taken my Honda CR-V to him for almost everything under the sun, and he finds great parts at great prices all while providing fantastic customer service and labor! Sam is also incredibly honest and humble! My AC compressor was failing, and he didn't rush me into the repair like other mechanics: He recharged my AC and told me that when I was ready, I could buy the compressor in two or three months. I found that he was right about the compressor being weak and brought in back to him in a few days. Have you ever met a mechanic that honest, and compasionate? I certainly haven't until now! If Sam can't reapir your car, no one can!