Pilot Travel Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jeswanth Mohandoss
a month ago
Nice and clean travel center.

  Heathery B
a year ago
Truckers!! This place is a dump. Overflowing dumpsters, garbage and junk everywhere with overgrown vegetation. Even a full size mattress. Trash all over the parking lot. You can t step out of your truck without stepping in some trash. You can t walk your dog anywhere near the truck parking. Not one clear spot of land. I understand there s disrespectful people out here making a mess but Pilot FJ clearly isn t even trying to maintain their lot.

  Kamikaze Drone Productions
a year ago
Showers all night, thank you. It is nonsense the Pilot 5 miles away puts signs up and you can only shower by tipping the person cash. Makes it a lot harder on this employee. Outstanding job though! Big truck stop, the only wifi working is the one on the right when you first come in though. Parking lot sperated from store. Showers down and bathrooms outside right now

  Timur Bakhtemirov
8 months ago
Behind the Pilot, gas station bp, there sold Cat food. Don't forget to feed our smaller brothers.Thanks to everyone who is not indifferent.

  Thomas Gillies
5 months ago
This place sucks I've been here since Friday night came in & no hot food. We drivers need hot food also the lady who is here didn't know how to handle customer service questions now I'm here Saturday night finishing my reset the hot food is very limited meaning only chicken is available

  Richard OBrien
3 months ago
I stayed for a 34 hour break. Coffee was delicious. Lot was clean, though small. Staff was okay.

  Frank Jackson
6 months ago
I am not a trucker but this is a great place to stop on i-81. The restrooms are very clean with private stalls. They have lots of food choices and the gas pumps are newer and work well

  Sony Malenfant
2 years ago
This pilot is the best! I love the 2 cats that they take care of!!! Great people, it really brighten up my day, thanks!!!!

  Jessica Knight
7 months ago
This pilot is very nice because it has a doggie fence park for your for babies to run around use the potty. It was nice because it s our for babies. First time traveling a good distance..

  justin van horn
11 months ago
I love stopping at travel centers and checking out all the interesting knick knacks and variety of snacks. The staff were all nice and the place was inviting. Top it all off me and my friend were given a case of spices by a fellow traveler.

  Zafar Ali Lashkarbekov
9 months ago
employees who at the checkout are not friendly with their heads, I bought 2 beers and chips, she told me 10 dollars and 11 cents, I gave her 11 dollars, she asked if I had 11 cents, I said no, leave the change and was about to leave , the second employee took the package from me by force, thinking that I did not pay them 11 cents. it was not very nice

  john svj
a year ago
Typical Pilot/Flying J. / 13Jan2023 1643 hrs.We truck drivers can't even redeem our shower points. The pic of the sign read 'Showers are Cold Water Only'.

  Dom D
8 months ago
This middle aged lady who worked there on Aug 12, 2023 was convinced I stole something. I brought my travel bag in and my shaving cream can fell out. She walked up to me and then demands to show her the inside of my bag. I said, " hell no". I'll never go here again. I felt uncomfortable. I will never go to pilot again. I drive a truck around the country and use truck stops all week long. Just lost me as a customer

  nick ilies
5 years ago
Smol and poor truck stop, except cat scale and 9 diesel pumps. Construction going on, showers are down, plumbing issue. Don't count on parking after 6-7pm.

  Benjamin Sholl
10 months ago
Well, to be honest, I've never had to walk under a covered walkway that wound itself through a forest, on a rain-soaked evening, just to get to the Pilot from the truck parking lot, but at least the attendants were professional and the showers clean.

  Stephen Barkley
a year ago
This is one of those pilots where you have about a 40% chance of finding some midnight parking. I've been lucky and have found parking here every time I've stopped by. Also I need to mention across the way is edelweiss German restaurant. If you have not been yet please go treat yourself to a great dining experience.

  Darrell Gloshen
a year ago
This is the second time in 2 weeks that I have visited this particular site. First visit resulted in the gas pump handles on all the pumps being covered by bags. This visit the pumps were so slow that it took nearly 10 minutes to pump 3 gallons. I do hope it gets better by my next visit.

  PABLO TOMAS ACEVEDO ACU�A
a year ago
It's a good place, the staff is quite friendly. Only I wanted to comment that there is a black kitty abandoned outside, if someone will adopt it before it is killed by a truck or it dies of cold I gave her food and bought her a blanket she is friendly, I can't take it because I don't have where to keep it, I don't know how at the gas station the workers haven't adopted it or called somewhere where they can take care of her

  Dominion
a year ago
Reserve a spot at your own risk. I was told this evening that due to no spots being available, after reserving one earlier in the day, that the most they can do is refund my purchase.. I am on a dedicated account which is 10 miles away, I have parked here many times. If you aren't guaranteeing spots for those who pay, then you should drop reserve parking, also update the amount of actual reserved spots you have at each site.. says 19 on the app, In reality its maybe 10 marked, max.. I had less then 30 minutes left on my clock and finally found a spot..

  M Husam
2 years ago
I reserve shower at the Night Shift and there s two cashiers and No one cleaning The shower and I m a pilot member and they was having a conversation together and there s no one at the store and the lady her name Deborah or zebra I don t know she kick me out the store and asked me to leave because I asked them to clean one of they showers because I reserve it from the mobile app and they put a sign on the door it says no showers maintenance problem whatever it says I don t recommend to go there and they treat you like you re a dirty trucker person

  Edie Kennedy
11 months ago
Employees very nice and helpful. Clean restroom. Truck parking does fill up fast though

  Ann Parker
7 months ago
It s really only a 3 in stars because of the Wi-Fi ! It s the worst where semi trucks need to park I hope it gets fixed very soon

  taebaby1986
a year ago
Great customer service everyone worker was pleasant. But it's pretty sad that as a trucker, driver day and night. You can't get a decent meal no soups on Saturday, no breakfast foods. All the food is put up at night. Like this is ridiculous flying j/ pilot

  Megashovelman AM
a year ago
Saw sign of , Who wants to be an CUBE?? Arby's meal was good. Noticed Wild need a Home versus homelessness. The Men's restroom experienced, a toddler running to me, I , the Father "Lacked Any Control ", allowing son to be loose, Unexcusable In My Book.

  Shela Sawyer
5 years ago
Our stay was great, nice, quiet parking lot. Shower was awesome, ate at Arby's. Food was hot and fresh. Great cup of coffee in the morning, Friendly staff. Nice restrooms. A lot of people complained in their reviews about walking so far. For me, after being in a semi for hours and not stopping, It felt good to take a bit of a walk. The only thing they could make it better. Is to clean the awning over the walkway. It could use a good power washing, and clean the lights.

  R D R
2 years ago
The staff is friendly, the store is clean, the Arby's is good food. The lot is clean but small. This Pilot has a relaxing atmosphere, especially the walkway to the store . The cats are a plus, corporate, please get rid of the cats!! They are an asset to your truck stop!! I want to come back to this truck stop to see them.

  James White
2 years ago
11 Apr 22 Under construction, almost done, gonna be nice. Lot - midsized for PFJ, but more room than most. Store is almost done with remodel, and will be totally updated. A bit of a hike from the lot to the store, but it's covered so that should help in inclement weather. Showers and bathrooms were down when I came through. WiFi doesn't reach the lot.

  Brad Burrell
2 months ago
What a horrible trashy parking lot, looks like the landfill

  Rebecca Miller
2 years ago
Under renovations. Going to be very nice when completed.A buffet is anticipated also.As shown in the pictures, they now have self checkout! Only con is the prices are a little higher on everything as opposed to most other's.

  John Smith
a year ago
Showers aren t available at night. Good job pilot, terrible service, staff and culture as always. You guys are awful. I hope Love s buys out PFJ one day as they actually seem to give a little bit of a d*mn about truck drivers. Nothing is so demoralizing as not being able to get a shower in the field. Just one setback after another in trucking.