Radius Mobile RV Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Torre Barrett
a month ago
I had my first planned outting of 2024 a few weeks ago. Wed i went to dewinterize, and my water pump would not prime. I fought it for 3 hrs. Called Radius he came out Thursday morning and found my many issues in water pump bay. He didn't have all the fittings, but he rigged it so i could head out of town. He saved my trip. Now im getting them to re plumb the water pump bay and fix my awning. Im a customer for life.

  John Agee
5 months ago
Thoroughly satisfied with this company. Rusty is 100% professional,yet pleasantly down to earth. Broke things down in layman's terms so that I was able understand the intricate process of desired repair.I would highly recommend this company for all your RV needs,hands down.So thankful that there are still a few honest folk like Rusty who performs his task with utmost integrity.God bless!

  Charlene Trego (char)
5 months ago
Jeff came out to do winterization on our camper. Showed up right on time. So convenient to have done at home. Very professional and everything was left spotless. I feel their prices are reasonable, especially for the convenience of coming to your home. Will definitely use for future service if needed.

  Tom O'Rourke
7 months ago
After experiencing nothing but problems with our new RV, and the service dept. of the RV dealer, we found Radius online and decided to give it a shot. From the beginning we haven't had running water when using the onboard tanks.We drove the RV to them and Rusty said to let him take a look at it as it may be something simple. He found three issues, 2 from the manufacturer (which the service dept. should have caught) and one one from the dealer. He fixed them on the spot, checked for anything else, and we were on our way in an hour with working water.Rusty was knowledgeable, knew what to look for and fixed it quickly so we didn't have to leave the RV. He was nice to work with, obviously knew what he was doing and didn't overcharge.I have a new RV Repairman and will recommend him to anyone looking for RV repairs.

  Matt Tovey
8 months ago
They came out to repair my awning and did an excellent job. Communicated well and was an overall great experience. As a relatively new camper owner (2 years) its nice to find a company that is honest and gives good advice. Will be using them for future needs.Services: Electrical, Body & TrimServices: Electrical, Body & Trim

  Rob Basham
2 days ago
Rusty came to the rescue when we needed him. We discovered a water leak as soon as we turned on the water. He had us back up in no time.

  Todd Welker
6 months ago
Rusty is an amazing problem solver, not only did he fix my slide when I was literally in a bind, he did it on a rainy nasty weather weekend and at a fair price. I am forever greatful for his service and his true RV er attitude of no camper left behind.Thank You

  Lori Turner
a year ago
Rusty is amazing! We have now used his services twice! Both experiences are top notch! The first was to diagnose our fridge! And he came to us after hours today when the switch to our jack malfunctioned and have a camping trip planned for this weekend! I thought we wouldn t make it but he knew exactly what to do! He is always friendly and professional! We would highly recommend his services!

  Lessel Kin
2 months ago
Canceled at the last minute- 8AM when the repair was supposed to be done at 10AM. We had to wait a while to get that appointment as well. 2/10 would NOT recommend.

  Ted Butts
11 months ago
Wow is what I can think on how responsive, knowledgeable and super friendly these guys are. I had an issue with my electric water heater not working on my 2021 Grand Design Transcend Xplor 265BH. After messaging me things to check, Rusty went and scheduled a Technician to come out 2 days later, which was perfect timing for me. Jeff showed up opn-time and was so nice and professional and went right to work troubleshooting. It only took a moment to find the problem, it was a Bad Heating Element. When he pulled out the old one, it looked like it had burst. He quickly replaced it with a new one, and while we were waiting for the water to heat up to check to see if was working, he went up on the roof of the camper just to look around and see if anything else needed attention, he said everything up there looked great. He also heard my window in the living area squeaking very loudly and gave me something to fix that and I must say it worked awesome.I have never used a Mobile RV Tech before and I must say, I have found one I will for sure use again. These guys are as good as they come. Highly Recommend them 100%

  Jennifer Goettsch
a year ago
Rusty was very professional, prompt and fast. We had planned to leave the campground at 5pm to head to our next destination but at 3pm we noticed that our passenger bedroom slide wasn't working. We called at 4pm and left a message. Rusty called back within a few minutes and confirmed that he could be at the campsite within an hour. He was on time as planned, diagnosed that the one of the motors for the slide was bad, replaced it and we were on our way. From problem to repair, it was less than 5 hours. We would definitely recommend his services!! A+

  jim cheng
7 months ago
Rusty showed up on time and fixed my RV s A/C, and gave me some needed RV advice, all well within his allotted time. Very knowledgeable, friendly and efficient. Much better than driving far away to an out of town RV dealer (ie I live in C ville).Services: Electrical, Air conditioningServices: Electrical, Air conditioning

  Michael Krentz
2 years ago
Great experience with Radius RV repair today! My 2021 Keystone Montana slide stopped operating, and Jeff determined that the cable for the slide failed. He thoroughly looked over the slide and was able to repair it on the spot today! I could not be happier with the service provided by Radius. The online appointment scheduler and communication leading up to my appointment were great. Jeff called me to let me know what time he would arrive. Jeff and Rusty were even able to help me file the repair with my extended warranty. If I need service in the future, Radius is my top choice!

  Hunter Maxey
2 years ago
Technician Rusty was very knowledgeable and precise. After talking on the phone for just a couple minutes he knew my exact issue. He traveled over an hour and arrived on time and within minutes he had my furnace back up and running. He also took the time and talked me through the process of what was he was doing so I had a better understanding of my unit. I recommend this company to anyone that needs camper repairs.

  joe dirt
a year ago
I have a brand new 5th wheel that had, what I thought was a bad a/c unit. The manufacturer sent a new unit to replace it so I called Rusty and asked if he could come out and install the new unit. Rusty first checked the existing unit only to find out that a wire was not properly connected from the factory. Within 5 minutes he had the existing unit blowing cold air as it was intended. He asked me if I wanted to install the new unit the manufacturer sent, as it was a higher btu, and I agreed to do so. He had everything switched out and running nice and cold in under an hour. He was professional and on time. If I m in the area in the future and I m in need of RV repair, calling Rusty is a no brainer. Do not hesitate to call this company. You will be very happy that you did.Service: Air conditioning

  Amy Johnson
3 years ago
Rusty did a wonderful job repairing our RV!! Even before setting up the work, he took the time to talk to us and review all repair options. Once we dropped it off for the work to be completed, he kept us up-to-date through the entire process. His friendliness, professionalism and fairness were truly appreciated.

  Quinlan King
2 years ago
Absolutely one of the best people I have ever dealt with. He is beyond amazing at what he does and I respect him and thank him so much for all the help he gave me. There are some things that people just need to leave to the professionals and I definitely learned to that working with him. I have been out of heat in my camper for about a year and he came and fixed it and less than an hour. He is amazing and I highly recommend him to everybody for any camper & RV issues. Thanks again brother!!!

  Elizabeth Lamb
2 years ago
We were very happy with our service. Rusty and Jeff kept us in the loop, communication was awesome and Jeff drove an hour just to come to our camper. These guys were professional, the price was fair and we will definitely be using their services again!

  lisa roosa
4 years ago
Let me tell you about my new best friend. We met Rusty while we were both at a dealer and began to talk. We exchanged numbers and months later we needed a quick repair and Rusty was able to fit us in. The dealer had us waiting weeks. What can we say other than Rusty is honest, dependable as well as knowledgeable. What a great experience in this day. After he finished working the first time on my RV I called all my friends and told them Radious needs to be "there go to guy". I have a list of items that are on my list to be either repaired or change and Radius RV Repair will be the company I will be calling.

  B
2 years ago
Awesome experience! Very professional and knowledgeable, great work ethic, excellent communication. Helped me with winterization and some maintenance ideas. I would call Rusty for anything RV related. All around excellent experience and a pleasure to know he is available for service needs. Thank you, Rusty!

  David Castle
3 years ago
Rusty repaired my generator something that companies could not do do. He diagnosed the the problem as. The fuel pump after describe what was going on with as being the fuel pump he replaced it and run it for about 2hours after he replaced it. I got it home and today I ran it with a at hard load for about 10 hrs and it did not miss a beat and he also installed a vortex fan for me at no charge. Thanks Rusty for the great job the great job that always do and the talks we had.

  Slava K
a year ago
Rusty and his team are excellent. Reasonable, polite and on time. Great communication and excellent job. Highly recommend. Would love to do business in the future. Hard to find good people like them these days. Thank you for being there for us campers:)

  Eric Anderson
2 years ago
I am very happy with the service provided by Radius Mobile RV Repair. My 5th wheel camper had an issue with one of the slides that uses a Schwintek movement system. I Emailed Radius through their website and within 30 minutes or so I had a reply from Mr. Fender. He quickly scheduled an appointment for him to come work on my camper. Mr. Fender arrived on time and quickly diagnosed that one of the motors had gone bad. In about an hour he had replaced the faulty motor and I was back in business. I would highly recommend Radius Mobile RV Repair!

  Marc Shumaker
3 years ago
Rusty did a quality job repairing some roof damage on my travel trailer. Explained everything in detail, so no surprises. Even texted me pics of the findings and progress. Very pleased with the work and the experience. Highly recommended for things you can t do yourself.

  Alana Furrow
a year ago
Another helpful visit. Can't say enough positive about this company! On time, polite, knowledgeable, CLEAN, friendly, helpful, reasonable $ AnD HONEST!! Jeff (I am hoping we remembered his name correctly) went above and beyond - tolerated all the newby questions, let us follow him around to educate ourselves! would recommend Radius Mobile Repair to anyone, dont have an RV .... go get one just so you can use this wonderful service Thanks for a great experience!!

  Dave Kocienda
4 years ago
Highly recommend using Radius!!! After a horrible experience trying to get some warranty work completed from the dealership I purchased my Jayco Bungalow from, I was fortunate enough to have been referred to Radius. Rusty came out to our campsite (2 hours away) diagnosed the issues we were experiencing, explained the repair process and even contacted Jayco to arrange for the needed parts.If you need RV service in Va. call Radius, you will not be disappointed.

  Jeff Tall
a year ago
The guys showed up when they said they would. Did a fantastic and professional job of replacing our awning and hydraulic jack. Would highly recommend them and will definitely call them again if needed

  Jim Turpin
2 years ago
Rusty is a busy person. He went out of his way to get me in as soon as he could. Rusty was on time and very professional. He went out of his way to make sure I understood everything he was doing. Rusty answered all my questions and would go out of his way to show me how to do things myself. I would recommend Rusty to anyone needing RV work.

  Charles Kirby
2 years ago
Rusty came out to preform maintenance on two trailers at the same time which was very helpful to the other owner and myself. The work was done quickly and at a very fair price, what more could you ask for!

  Christian Dean
2 years ago
One of my gear boxes for my slide out failed. He came this morning fixed it in less than two hours. Great work and great company . Will use them again. A+++++