United Truck and Trailer Repair LLC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ben & Phyllis Thomas
4 months ago
Called these Guys after another Repair in the area kept me waiting all day with no service. They did quick to the job. Good job and good price. In and out in minutes not hours.Will return here next time I am in need. Thanks everyone.

  Alex Aiden
a week ago
2 stars for your fast service if you're o/o don't get robbed there.... if you're company driver go here they're fast.

  Alvin Taylor
2 months ago
Went in with a unit not charging. Mechanic spent 10 minutes and diagnosed as a bad alternator, couldn't get parts until the next day. Charged me 1 hour of labor. Problem was actually a loose belt, that took 10 minutes for me to find and fix. Sonny promised me a refund for labor and 40 days later no refund and no response.

  Harpreet Singh
a week ago
Doing good fast service with liable prices I recommend you who are needs services

  Statewide Logistics
6 months ago
BEWARE Quoted me $2200 to replace a leaf spring. Only go here if you have too much money or just don t care about getting robbed! Leaf springs are 2-300 and labor about $200. Thieves! Have these reviews are fake! I found a shop down the street that did the job for 1000 parts and labor, that s still high but oh well they get you on the road some way!

  Ryan McCune
a year ago
WARNING:I called this repair shop the day before my driver would arrive with a coolant leak. I spoke with Nick and he was super cool!My driver shows up the next morning - the shop identifies two coolant leaks (lower radiator hose, and a def coolant line).They send me an estimate for $1,268.62 to replace these two lines and refill our coolant. I explained to them how that's an INSANE price for the two standard hoses to be replaced. They put our old coolant in per request and our invoice came out to $991.74.Our driver leaves, and 5 miles later a plastic T piece for the heater core hose connectors breaks. Unlikely - but okay. They come out, clamp it off, add water and we return to their shop.The NEXT day - we are sent an invoice for $950 for replacing the plastic T piece and refilling our coolant again.I called right away, and "Sonny" answered the phone with a disgusting attitude. I explained to him no one in history has spent $2,200+ on two coolant lines and a plastic T connector, and we didn't want to break history doing so.After arguing, belittling me and bragging about his own fleet size, he brought the price down to $800 (Still RIDICULOUS).If you showed up and didn't say a word: $2,218If you show concern, you still get played: $1,791 - we paid.These guys are not genuine people, and WILL take advantage of you if your truck says a different city and state on the decals!BEWARE!!Service: Engine repair

  Andrew Wasserman
9 months ago
Had a very very slow leak in a drive tire in my Freightliner that just couldn't be found. As soon as I showed up at United, Nick & Alden were right there to help. Got me in and out of the shop in 30 minutes time. Best customer service, with an extremely low price to fix. Back on the road, and the wheels are turning. THANKS UNITEDService: TiresService: Tires

  Justin Frantz
10 months ago
Nice people! I can't speak to the pricing, but they were nice enough to bring us a mcchicken. Like, the got me food, 5 stars right there.

  MsNicole Holliday
2 years ago
This shop did an excellent job on getting our AC fixed!The first service tech we saw for this issue was incompetent and unprepared.SO UNITED WAS A BREATH OF FRESH AIR RIGHT NEAR OUR SHIPPER PN OUR NEXT LOAD!United Truck & Trailer repair is professional, fast, competent, and fair priced!Thank you!

  Tony Georgiev
4 years ago
Great and prompt service! Needed a couple lights rewired and had a small air leak that needed to be taken care of. Buddy at the front desk greeted me and they took the truck in almost immediately, as there were other trucks being worked on. James did the job efficiently and quickly. In and out in just an hour! Pricing is reasonable and the guys work very clean. Also, the nicest and cleanest bathroom in a shop I have seen! They also offered me coffee while I waited. Will absolutely be back! Good job guys!

  charles warrington
5 months ago
Electrical issues on the trailer by the time I paid they were already done

  aaron pettitt
6 years ago
We were an odd case to begin with. We were buying an old school bus for the purpose of conversion into a tiny home for my wife and I. long story short they helped us find a tow and agreed to give it an inspection and let us store it there for the night. We needed the temp tags to move the bus but couldn t get them til the next day. Guys at the shop were all really nice. We are from MD so we were a little bit out of our element, but they all treated us like friends. Basically they helped us out in a pinch and could have taken advantage but didn t. Tow and inspection were only 450. They put it on one invoice which made things super simple. Icing on the cake is that they replaced a brake light and greased some stuff and didn t add anything to the original inspection price. I highly suggest these guys to anyone who has a diesel that needs anything. Especially if you are a bus converter or any sort of novice. Finding people you can trust is so hard and these guys are great. Thanks so much if you guys read this.

  Charles Self
a year ago
These mfers are theives straight up liars!!!! They charge 1800 dollars to put on two air bags. Put the wrong ones on. Then charged me 1500 more to put on right ones!!! Liars and theives!!! Not to mention what goes on in back room!!! Feds are investigatingService: Steering & suspension repairService: Steering & suspension repair

  Manny Singh
4 years ago
United truck repair is the Best place to get your trucks fix. I was in last week with a blown turbo and I called around and found United Truck and Trailer to be reasonable on price. They had all of the parts in stock and I was in and out in 5 hours. Its about getting back on the road and United did that for me. Thank you very much to James and Sunny!!!

  Dan Davenport
10 months ago
Got me in and out for a flat tire, with a fair price on a replacement. Can make my next pick up thanks to themService: TiresService: Tires

  Bud Jackson
3 years ago
We broke down pulling our camper and are full-timers. we limped into a place to park and disconnect and this was the closest shop to us. We told them what happened and I believe that was our mistake. Our truck was towed to them late afternoon and in the morning they called us and said the truck was done. They charge us almost $1,000 to replace a $25 clamp. They said they did eight hours of diagnostics on our Turbo charger, which is a joke since they barely had the truck for 8 hours of their actual open hours.! They had us and took advantage of that fact!

  Marcus Florence
9 months ago
On my way home I had a problem with my trailer called them they were more than happy to help got me fixed up and back on the road thanks

  charles italiano
4 years ago
Sunny and his mechanics are very professional, polite and very qualified to take care of your commercial vehicle. Outstanding place to get your work done and the prices are great!! Great job United Truck and Trailer Repair!!

  Tess Schwab
5 years ago
Needed my trailer brakes adjusted. I called and they told me to come over. They got it done very quickly at a reasonable price. Thanks for getting me rolling as quickly as you did!

  Baljit Singh
4 years ago
Great service, and amazing knowledge staff. After calling around to multiple other shops, United Truck gave me a great price and had me in and out quickly. Will definitely be back.

  Victorian Lover
4 years ago
Good Sam's Roadside Assistance sent this company out to me because I was stuck with low air pressure (50 psi) and couldn't get the brakes to release on my RV. Told them it was the Haldex Air dryer pressure relief valve and if they couldn't find the part, RV manufacture told me a 1/2" NPT plug would work to get on the road as a temp fix. Corey showed up about 45 minutes later with both a relief valve and a couple of plugs. Corey confirmed the problem, replaced the relief valve, verified everything worked and I was back on the road within 30 minutes. Awesome, quick and courteous service. Thanks again Corey!

  David Witherspoon
2 years ago
I drop a trailer door. I brought the hinges, and they put it back on quickly

  Rachelle Hinton
2 years ago
No wait time. My Freightliner was ready within hours. Problem solved and completed for minimum expense. Recommend this service to anyone in the area.Service: Engine repairService: Engine repair

  Godfrey Gathuo
4 years ago
You over charged me on the pinion seal and leveling valve. The initial$1500 you wanted was ridiculously high. Still the $1200 you ended up charging is high. I am disappointed in your shop. Can't do business like that. Ripping off people

  Dean Holmes
4 years ago
What a great group of people. I had them install Sumo Springs, Koni Shocks, Roadmaster Anti-Sway Rear bar and a few other tweaks. Solid work, caring crew and right price. They got me in quickly and out quickly. Recommend and RV er to take their Motorhome to them and get the F53 chassis work enhancements done for a safer RV. Thanks guys!

  Kathy Malone
6 years ago
Great shop and guys. They worked overtime to get us back on the road with a new radiator +. Their prices are good as is their customer service. Highly recommend.

  Filip Hristovschi
a year ago
Great shop. Everything was done very professionally and at a good price.I would recommend this shop to friends!

  Frank Hernandez
5 years ago
This guy ripped me off !!Charged me $365.00 for 2 low pressure sensorsI needed 1 high and 1 low Instead of 2 lowHis mecanic is a good guy but he didn t now what he was doingWhen I asked the guy why so expensive , he went OFF !! like a fire cracker , very rude telling me how he was doing me a favor !!Very bad experience !! Very bad place !!The star is for the mecanic who was niceHe should be shut down!!!

  Everett Madison
3 years ago
Don't waste your time if your broke down on side of the road at night. They do not answer their phone. Called on 7-17-20 at 1201 am 3 times. Didn't answer and voice mail not set up. So I called Roadside24. They answered on first ring and on their way.

  timketu argaw
4 years ago
Very good place to get some work done the mechanic was a great guy and,knows what s his doing.. customer Service is Top notchSunny is knowledgeable and kind I would recommend this shop