Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Dan Curran
4 months ago
This kind of shop doesn t exist any more. Mark and Sandy are wonderful people, and Mark is a talented and highly experienced mechanic. They were incredibly helpful, generous, flexible with timing, and saved us (three times!) to keep a trip going with our old Vanagon. I wish we lived closer, as this place is simply a gem. Thanks again both of you!
Gene Chewning
2 months ago
Took a VW there last week seems very knowledgeable waiting to see if he gets it fixed.
little man
9 months ago
Great service,friendly staff! Mark is very knowledgeable of the VW hands down!! I highly recommend going here if you have a problem with your VW! Thank you so much for getting my Bug back running right!
tigapaw1
3 months ago
Outstanding people and expert diagnostic servicesGot my son's 98 volvo s70 humming againAppreciate it greatly
mastrodan3rd
a year ago
Fantastic little shop for any VW enthusiast. Mark really knows his way around VW s and he identified the issue in my Tiguan before I gave a detailed description of the issue. He got it in and out quickly and reasonably priced. Alsobeing new to the area, Mark and Sandra were a great source for local information on hiking trails and places to see. We will definitely be stopping back just to chitchat and ogle the impressive collection of VW history.
Garrett Carbaugh
2 years ago
This place is a great little shop, it's also hard to spot, tucked away on a side street in Salem. The staff is very knowledgeable about multiple different European auto manufacturers, including Audi/Volkswagen/Porsche/Bentley, Mercedes, BMW, and possibly more, their service fees were very reasonable, and the staff was friendly and cordial. Sadly I moved to a different driving platform, so I don't use their services currently, but I suggest them to anyone in the greater Roanoke area for work on European import cars. Great place.Services: Transmission, Air & cabin filter replacement, Exhaust, Tires, Steering & suspension repair, Electrical, Auto engine diagnostic, Body & Trim, Wheel alignment, Brakes, Air conditioning, Brake service & repair, Battery, Oil change
Amy Shea
2 years ago
My car didn t quite have its usual get-up-and-go, then the check engine light came on over the weekend, and (as you do) I had a feeling of dread about it. Well, Tycho has been taking his Subaru to Salem Import Service, Inc for some time now and always feels well taken care of there, so I thought I d give them a try. Not only did they quickly diagnose the problem (crank position sensor), they repaired it within one day, for what seems to me to be a very reasonable amount of money, and as a bonus they fixed my windshield wiper sprayer so it works again! I was told by another shop that I d have to replace my wiper fluid reservoir for $160 but apparently that was not the case. Besides the excellent car service, I also love the honeysuckle, all the neat old VWs, their dog, their bees, and all my interactions with them. They def have a new customer Good peeps.
Susanne Gladding
9 months ago
Mark did an awesome job putting the old vanagon back together..Engine and parts were all in cardboard boxs! Runs fantastic!Services: Transmission, Air & cabin filter replacement, Exhaust, Tires, Steering & suspension repair, Electrical, Auto engine diagnostic, Brakes, Brake service & repair, Battery, Oil changeServices: Transmission, Air & cabin filter replacement, Exhaust, Tires, Steering & suspension repair, Electrical, Auto engine diagnostic, Brakes, Brake service & repair, Battery, Oil change
Scott Shaffer
2 years ago
Mark is a great mechanic! He helped me out of a really tough spot. I d recommend him to anyone!Also, he s got some really cool VW busses!
Dave thetechguy
5 years ago
The people I trust with my car. they've been in business for a long time and know how to do anything your car may need. you don't know me but you can trust my word that you will not go wrong getting your vehicle repaired and serviced by Mark and crew!
A Layton
10 years ago
I had just moved to the Roanoke area when I took my car for service here. They are great people! I will be taking my BMW here from now on! They can do everything the dealership does and did not try to get me to spend more money then what was absolutely necessary for repairs. I was very happy with the service and highly recommend this shop!
Daniel
7 years ago
Bought a 1986 Vanagon from Salem Imports that I couldn't be more happy with. Mark is super friendly, helpful, and knowledgeable! Definitely would recommend checking them out.
Brandy Robertson
2 years ago
I have been taking my vehicles to the Dearings for 25yrs. I wouldn't go to any other mechanic. They are also kind and generous people.
Charlotte Helm
10 years ago
Came in from a long road trip and my vehicle wasn't sounding just right. Took it to them to diagnosis, and it was fixed and now is running smoothly. Thanks, SIS&S, I appreciate your professionalism and timely repair.
Forrest Burke
5 years ago
I haven't needed any work done here, but if you need help or Parts looked up for your car.Come here, they are great and very helpful.
Waylon Wilson
a year ago
The woman who answered the phone was rudest anyone can be. Not to mention I was 700 dollars over priced compared to where I go to now
Wesley Phillips
5 years ago
Mark is a good mechanic and will take care of you if you are looking for a Volkswagen mechanic, he's great!
Jeff Bryant
a year ago
Called about getting a car worked on , some rude lady told me to take them off my list as if I was a telemarketer WOW !
mike schoonover
5 years ago
If you need vintage VW parts, this is the place for you. Mark is extremely knowledgeable.
Donnell Mitchem
6 years ago
One of the most knowledgeable import mechanics I have ever met. Great person to boot as well.
Christina Garnett
4 years ago
Took the time to find out everything wrong with my car and communicated step by step what it needed. Highly recommend.
David Portnoy
9 years ago
The owners are wonderful people. They really know their stuff. Highly recommended!
Jack Harris
2 years ago
Went to visit Mark and look at a new car he has.
Sean Brennan
6 years ago
The only place to have your vw serviced or repaired.
Rick Stump
a year ago
They know their stuff.
Richard Dobe
5 years ago
Excellent VW repair shop
Mark Morrison
4 years ago
Mark allways has what I need! Yippee!