O'Reilly Auto Parts
4.4 (71)
911 W Main St, Salem, VA 24153
(540) 387-2116
locations.oreillyauto.com
Claimed
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Julie Yudowitch
5 months ago
Very helpful staff! Encountered not one but 3 extremely friendly and helpful team members who took great care of me! Thanks!!!
Larry Simmons
2 months ago
Great store I will be going back there and the people are great.
chris ketner
a year ago
I would not recommend this place, you can tell them what you want and they will order you something else. I asked them to order drilled and slotted rotors and when I went to pick them up they had ordered regular rotors. When I informed them they weren t what I ordered and they just said someone must have ordered the wrong ones with no apology or anything.
Matt Miller
3 years ago
The employees do not wear masks and have no barriers or other safety measures. As in the review below, they obviously do not care about their customers. I had hoped this was a one time issue, but I have seen the front counter staff with no masks on my last 3 or 4 visits. My last visit was just that.....my last. Just ridiculous disregard for customers.
Christopher Foose
2 years ago
They always have four employees but only one person helps customers they did give my son a free hat but only because he was touching everything
Tracy Bartlett Lively
4 years ago
This place has the BEST customer service. They always install our wiper blades and today even installed a front headlight. It s the only place in town to go for auto parts.
patrick zavas
4 months ago
Knowledgeable and friendly staff
Earl Blanchard
3 years ago
Extremely poor concern for their customers and the general public health. No workers in store were wearing masks as per state guidelines. They had a sign next to door stating all in the facility should have masks. I used to shop here but won t anymore.
Lisa Newcomb
5 years ago
I can always get the right parts great customer service always willing to help me solve problems and they always price match that's always 100% satisfaction guaranteed and my five-year-old granddaughter loves the song from the commercials she sings it LOL
Jeremy Ridley
4 years ago
Went in looking for an adaptor and found one on the shelf. However it HAD been used, (the employee denied it being used) when i went up to the counter the employee was on his cell phone. When i asked if he had one in the back that HADNT been used he said no.
Harold Wray
5 years ago
Knowledgeable, Good parts, Good service and they answer the phone most times without putting you on hold. Usually cheaper than other stores for the same part.
Dottie McClure Gowen
7 months ago
Very helpful and kind!!! Thank you
Gary and Rhonda Shelton
2 years ago
Great folks and great deals. One of.my favorite sources for car stuff.
Scott Smith
5 years ago
Very poor customer service. Also got a solenoid when picked up it was a used part the someone had already put on a vehicle. Will never be back there again.
Chris Scaggs
4 years ago
Great place to get what you need.and also when you need a helping hand there glad to help
Alisha Hutchison
4 years ago
I love the fast detailed service I get. Very helpful and friendly. Thanks guys
Bill Clark (race944t)
6 years ago
Friendly, knowledgeable really seem to want your business. Very fast computer system, unlike the big "A"
Roger Asbury
2 years ago
Decent help here, knowledgeable staff. Good place overall
Tommy
7 months ago
Really good commercial department
James Helvey
3 years ago
Friendly customer service and yes they had the part that I was looking for.
Queen Boss
4 years ago
Great place to buy car parts love them
Angie Skirnski
2 years ago
Store was clean on appearance and easy to locate
Cody Conner
5 years ago
Awesome parts better prices it oreillys wa
Nick Kern
5 years ago
Great parts and very nice service
Angela Zirkle
2 years ago
Convenient and helpful cashiers!
Carolyn Matney
2 years ago
If you want parts this is the store to go to
Kathy Scott
2 years ago
Moes is great food love it
chase Atkinson
6 months ago
Nice place
charles dick
2 years ago
Good help, like the help I got
Samantha Gillis
5 years ago
Great and Helpful Staff