Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Koden Wines
3 months ago
I came in looking for red full antifreeze and all they had was 50/50 and full for vehicles other than Oldsmobiles when my car only takes red without messing up and I have a antifreeze leak so i may get stranded looking for it now... Nowhere has what I'm looking for idk where to find it...

  Jamie Rivera
7 months ago
I have to say there is this guy there I forget his name but he knew right what was wrong with my car and help me to get it back and running right he was more informative then any other I have been to before thank you will be going there again just because of the good and friendly service

  mark wickham
5 months ago
W.main street commercial w Greg Terry and Seth is 5 star in service to my deakership.

  Michelle Underwood
2 months ago
The manager is great! Very knowledgeable and helpful!

  Erich Toven
a year ago
Greg Is a nice associate to deal with. 5 stars for putting up with me. Very knowledgeable. Although 4 stars for the rest of it.Some of the others not so much. I wonder what sewer they crawled out of. Lazy and unhelpful. That being said that's a lot of the workforce in this location these days. Think the staffing situation is scraping the bottom of the barrel hard for this city.Also the price was beyond outrageous. Over 2x retail MSRP on a part that didn't work and only made other issues I had to now deal with on the car.

  Johnette Ferguson
a year ago
Hands down the best team to help you with allOf your auto needs. Greg, Seth and the entire team are always honest, friendly and go above and beyond to help. To be honest, they are more like family! Highly recommend

  Chen Ders (Christie)
4 years ago
The Salem Advance Auto store is my go-to for anything I need for my car. The staff is always helpful and they go above and beyond. My car has a weird quirk where the windows won t work after installing a new battery, and the guy who helped me with my battery spent extra time finding a YouTube fix for my window! I ve always had excellent service here!

  Jerry Bonfanti
a year ago
If it's automotive, they'll have it in stock, or order it for you! The staff is very knowledgeable, and you can depend on the advise they give you. My go-to place for auto parts and accessories.

  Mario Velasquez
2 years ago
As a rewards member, the $5-$10 perks on purchases is nice. The stores around me seem to have high turnover rates so lack of experienced employees can be disheartening.

  Michael Hemp
a year ago
Employees were very helpful. And they gave me the best price possible.

  Denny Evans
4 years ago
Not to impressed with attitudes of the young man who was working the day I came in. No customers in store holding you up and you scream at me from across the store to see what I needed instead if getting your butt from behind the counter. Then when I walk up with what I want buy....nothing but a scan, give me the money and leave me alone attitude. Maybe you should tell your girlfriend to not visit you at work so you can do your job properly. There is way to much competition on Main St in Salem for you to have these kind of folks in your store.

  Christopher Pugh
5 years ago
Have personally work at this store. The guy who helped me this am wasn't a great help. Just wanted valve cover gaskets and after 30 min he said they were out of stock. So I asked if he could call 419 store. And he acted like he did now what I was talking about. So I finally said screw it and went to auto zone and got what I needed.

  Brian W
a year ago
Dead battery, had a bad experience at another provider so I came here. Carter hopped to my service, diagnosed and replaced in 13 minutes, back to my day. Couldn't be happier. Give this man a raise!

  Nate Loyde
5 years ago
Bev, Aaron, Greg and crew are outstanding. Dealing with them is easy. They're three of the most honest and decent guys in the parts business.

  Paul Taylor
7 years ago
Always friendly and knowledgeable. They didn't have a battery in stock that I wanted to purchase so the called the store downtown and had them hold it for me until I got over to them

  John Doe
4 years ago
Horrible Customer Service.Autozone is your best bet.I ll never shop at this location again.Rude and try to double charge your credit card or charge you for the same thing twice if you aren t paying attention.Worse experience ever.

  fksarver
6 years ago
AutoZone is cheaper on most things but Advance Auto usually has better availability for parts. They no longer seem to want to do price match either. Returning parts under warranty can be a pretty big hassle sometimes also. AutoZone always is better on the latter two issues.

  Dorian Bickel
4 years ago
I was in here the other day to get a battery check and a code read on my vehicle and the "gentleman" that helped was rude from the second I walked in. Only had the battery checked, couldn't get the code read done because my port "didn't have power" but it worked fine for the next place I went... ok buddy.

  Berkley King
5 years ago
Went to the register to check out. two employees in the store saw me standing at the register neither one came to check me out. Had to wait on the guy from putting a battery in a vehicle outside to come in and check me out.not happy that's why I go to Interstate batteries to buy my batteries not advance Auto.

  william bartley
3 years ago
Had the right knowledge to help with my situation. Was willing to help me find the best deal even if it wasn't with them

  Dave Coffey
6 years ago
Famous Anthony'sMain Street

  Christopher Glass
7 years ago
Friendly and honest, employees came out and tested battery and install my new wiper blades at no extra cost. Saved time and money.

  Tina Gibson
6 years ago
Charlie was most helpful and patient, good savings if u buy on line and pick up at store

  BJ Palmer
6 years ago
Good service, good prices, usually have exactly what I need. Knowledgeable staff!

  Michael Brown
5 years ago
Very pleased in transactions at local branches, but not with timing and communications from their web site. All local branches are great.

  Sherman Williams
2 years ago
It was terrible. The customer service has diminished over the past several months. The staff with the exception of a few, seem to be very uneducated on vehicles

  Stephen Tse
6 years ago
Staff was very helpful in getting me the right part. Highly recommended.

  Jack Robertson
6 years ago
Easy to locate, friendly staff and most of the items you need for your auto.

  Shala
7 months ago
Friendly staff and clean store

  Josh Richardson
7 years ago
Friendly guys very helpful when u need a part . when u walk in seems like u have known them for years