Accessibility
- Wheelchair accessible parking lot
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
A W
7 months ago
From a past experience that involved this company, I knew that this owner was a decent, reliable and very honest guy so when my car unexpectedly died on the road today, I requested a tow from them and they came quickly and were great from start to finish.And were priced just right too! So many Thanks to Payne s and your truck driver for rescuing me!Service: Car towing
Shawn Perry
2 weeks ago
They got me out of a real mess. I had went camping up at the middle river tract of the rapidan WMA got stuck trying to come out .Had to get a ride out from the game warden to get cell service then when I started calling tow company's they where the only ones that would go back in the wma but they got me out quickly and for a reasonable price.
Shandi Blizzard
3 months ago
Ignore the bad reviews cause those aren't worth reading. I own a trucking company and have had to use Payne s a couple times for long distance towing and I appreciate all they do! Family owned company, hard working people, and they are worth any price they charge, which is always within reason!
Caitlin Birch
3 months ago
I was stranded with a flat a few days ago in an unpopulated area and nowhere near home. My insurance provider hadn't been able to find any company able to come to me and none of the companies I called on my own were responding. Payne's happened to drive by and see me on the side of the road, stopped, quickly swapped the flat for my spare, and had me on my way to a repair shop in no time. They did this in the snow, and without charging me anything. I was at a point where I couldn't see my way out of the situation when Payne's showed up and they seriously saved me! I can't thank them enough for their kindness and expert help. Highly recommend this company!
zhivko .vasilev
2 years ago
To move this truck on the side of the road, they charged 14750$. They told us, that by law that this is a normal charge for 1 hour of towing, and you think this is normal? This is ridiculous, the worst service we have ever seen!Service: Special vehicle towingService: Special vehicle towing
Henry Lee
a year ago
I called at 7:30 am to have a car towed away. I was told that they would come in 2 hours. By 11 am, nobody showed up. So I called the company back and asked for a new ETA. A new honest ETA. I was told rudely by the guy that answered the phone that I should call another company. Why didn t they tell me that at 7:30 am that they were unable or unwilling to do the job. They wasted 3 and half hour of my time. My time is just as precious as their time.Plz call another company if you need towing service.This company cannot he trusted. No wonder they have a horrible reputation in Greene county.Service: Car towing
Jessica Moon
2 years ago
They responded super fast and got my son out of a potentially dangerous situation in the snow at the drop of a hat. Price was very reasonable and the driver was too nice to accept a tip. I highly recommend them.Service: Car towingService: Car towing
R L
2 years ago
Fast response time and very friendly service. However, they're overpriced. Almost double the price of other towing companies I've dealt with.
Carla C
2 years ago
Kind and personable on the phone, did their best to accommodate, but I needed a tow sooner than they could arrange. Would still consider the next time I have need for a tow.
carsonfree
3 years ago
I have dealt with this company a few times. Kevin is very nice and professional. Great customer service! I would definitely recommend them.Service: Car towingService: Car towing
ofnstaysolid
2 years ago
Excellent service. Can you believe he came within 10mins after I called!!! Believe his name was MIKE! Thank you!!
Susan Anderson
2 years ago
They were courteous and timely,, I'd recommend this tow company to every one.
mike liller
3 years ago
Thanks for helping me out when I was stranded. Great customer service and great price too..thanks!
Thomas Powell
3 years ago
Expedient top tier service. Highly recommend.
Valarie T
2 years ago
Great! Responded in 15 minutes. Friendly.
Chris Card
3 years ago
Always help us out when we need them.
Chad huffman
a year ago
Good people, good service
Matt Goodwin
2 years ago
I tried to call and the number was disconnected
armando morales
2 years ago
The worst service
James Oates
3 years ago
Nice people there
harold walker
3 years ago
Cost to much