NAPA Auto Parts - Culpeper Auto Parts Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Julian Peachey
a year ago
I have had trouble more than once with this location before and have said I would never go back. But what do you know I was in a tight spot late last Saturday and so I found myself making another exception this one time. I knew better but thought I would try them one more time. NEVER AGAIN! This ruckersville Napa has horrible customer service, in fact, it was atrocious. Wanted two hydraulic hoses made with nothing old to look off of but I knew what fittings I needed and what size hose. I didn't have anything old to look off of because I'm starting from scratch! I didn't get the guys name but he refused in a very rude and unprofessional manner. I will never go back to this location. I will tell everyone I know that this place is terrible.

  steve collier
a year ago
Knowledgeable guys and always happy to help. Quick to order what's needed if not stocked in the store and at this point after multiple years of doing business there have they ordered the wrong item for me.

  Suzie Maxton
9 months ago
Very helpful although one part wasn't there. It wasn't a emergency so I'll pick it up soon.

  R Hillard
2 years ago
The owner was very helpful in helping me to locate the items I needed for my car, providing recommendations and maintenance schedule recommendations for a high mileage vehicle.

  Lonnie Brundage
a year ago
Great parts and staff always try they're best to get you what you need when you need it.

  Jennifer Meyer
6 years ago
We broke down and the staff especially Dee was unbelievably helpful. She got our part and helped us get back on the road! Wish there were more people like her in this world.

  B.J. Barbrow
6 years ago
Went looking for an accessory, while they didn't have exactly what I was looking for, they happily offered alternatives and suggestions on where I might find what I wanted.

  Deane Lamb
4 years ago
I was in there today. If you are a woman and want to have someone talk to you as if you have never seen a car in your life, this is the place to go.

  Patricia Call
5 years ago
Nice store just wish they would stock more car care products

  Matt Cody
6 years ago
Small town Napa with friendly knowledgeable staff.

  Johnny Dark
5 years ago
Help seemed distracted and confused. Had what I went in for though.

  John Keel
6 years ago
if you need it they will get it , with a smile for a change

  Jimmy e
3 years ago
Awesome guys in the store to work with..

  Rodney Meadows
3 years ago
Very helpful staff.

  Gracie BOOKER
2 years ago
Associates was very helpful