O'Reilly Auto Parts
4.5 (76)
611 Old Franklin Turnpike, Rocky Mount, VA 24151
(540) 488-7078
locations.oreillyauto.com
Claimed
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Peggy Jordan
5 months ago
I was looking for a part. Give him name of part. He told me they didn't have it. He never ask me name model or anything about my vehicle. I ask how he could say they didn't have it without getting vehicle info? So very shortly told me they don't carry it and he couldn't help me, I needed to call the dealership. He walked away.Was it because I'm a woman don't know but I will not be back.
Randy Harmon
a month ago
Always able to get what I need from here and I'd pick this store over the others really.
Eugene Johnson
a month ago
Great guys and I opened a commercial account for The Carlot
Sandra Young
6 months ago
Always great service there, the staff are friendly and are all eager to help .
TA H
2 years ago
Excellent service with Rodney Scott. A little pricey for the small fuses I needed, but the convenience was worth it especially since I got there & taken care of about 10 minutes before closing. Had a check engine light come on & it was checked & reset with a patient Rodney Scott.
christopher rekrut
a year ago
Rodney was incredibly helpful and a life saver when the brake line on my nephew's truck broke. He was 4.5 hours away from home when it happened and we were able to get it repaired within the day due to the extra efforts Rodney went through to ensure we had the right part. Thank you so much to the team there in Rocky Mount!!
Chris Kinder
10 months ago
Great staff and people. Always makes sure the customer is taken care of. Thanks again guys
Katherine Nelson
2 years ago
I ordered fuses for my car online and I didn't know at the time, they were the wrong size. I was able to exchange the fuses with no questions asked, and then a few days later, even returning a few that I didn't need at all!! I am very pleased with the fast, courteous business along with how knowledgeable and kind the staff was with me!!
Martin Clon�
a year ago
Great service they actually knew what they were talking about had all the parts in stock but they didn't have they had by 7:30 a.m.the next day
Roger Dulaney (Jamie)
7 months ago
Very friendly staff. Was knowledgeable about what I was looking for. A-1 experience.
Venessa Rutrough
2 months ago
Fixed blown fuse for me. Thanks
Kerry Henderson
2 years ago
I can t say enough about the team at O Reilly s in Rocky Mount. My car battery was dying as I rolled into the parking lot near closing time. And, I am unfamiliar with the area. They went above and beyond to help me identify the issue, connect me with an area mechanic, and stayed with me until we were able to resolve the problem. Thank you Michael, Steve and everyone else!
Becky Brown
a year ago
The customer service here is by far the worst, I called and spoke to James he called my car an old thing and asked me something that I didn't know about the car so he hung up. Called AutoZone asked the same question and got the answer without any problem
Mike Brooks
2 years ago
Super nice and professional and if you don't need the part your looking for they will tell you b4 you get it and save you money
Steven Loveday
3 years ago
Great customer service and very knowledgeable staff they helped me out alot their lifetime warranty parts are great as well snd they stick by their products
Seth Murray
a year ago
Double check every part you get from Here. Half are either boxed wrong or person that sells you the part gives you wrong thing. I won't waste my time here anymore.
Steven Hawley
a year ago
Great prices. Cheaper than both advanced and autozone. And very friendly workers.
Kelly Chambers (Kel)
3 years ago
O'reillys is a good place to shop if you have be upgraded stock engine they have many MSD, Accell, and Carburetor parts on hand. And are helpful.
Owen Hale
3 years ago
O Reilly s is goated, didn t have a tool I needed in stock had it in a day for a reasonable price, great service.
izaiah g
8 months ago
Would give 0. Asked for v6 distributor, gave v8 .
Trish Davidson
3 years ago
Super friendly staff! Very helpful and made you feel welcome.
Regina Sparks
2 years ago
So helpful getting all my supplies together and installing my wiper blades.
Will Austin
3 years ago
Great customer service, the employees are very knowledgeable.
Kip Short
2 years ago
Great help putting the parts together for my success
Milissa T Hodges
2 years ago
These guys know what they are doing. Friendly, Fast, and Efficient!!
Travis
3 years ago
My experiences so far have been good.
Trish Allen
3 years ago
They really are nice people and really help you.
charles hudson
3 years ago
Clean, helpful. Great addition to our community.
Gary Ayers
3 years ago
Left my I.D and borrowed tool came back they have lost my it...
Ash Dillon
2 years ago
One of the best stores around!