Transmissions America

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Alyssa Lawrence
3 months ago
This crew is the best! They replaced the transmission in my Audi (that no one in town wanted to work on) for a fair price and even have financing opportunities, if needed! The owner personally responded to my messages after hours to hold true to his word and Sierra is always very helpful & knowledgeable. Being a female, I did not ever feel as if they were trying to up sale me. They also replaced the battery in my car before 10am, when I had only dropped it off after hours the night before!

  Jessica Thompson
a month ago
Needed my transmission fluid changed, this place got me in and out at my scheduled appointment and even came to the rescue afterwards and fixed my flat tire. 10/10 recommend! Everyone at the shop was super nice and went above and beyond. The customer service was spot on! I will definitely be going back!

  james clingenpeel
2 weeks ago
I purchased a used car from out of state and when I got it the rear differential was making an awful noise. I contacted Transmissions America and they agreed to install the used one that I bought from EBay. During the installation they discovered other issues that would cause problems down the road and advised me to fix it while everything was taken apart. They worked with me on the cost and proceeded with the repair. After all was done it turned out that the used differential had a defective coupler on it and they stored the car until I brought them the new part. During all this John and his team took the time to show me exactly what was wrong with the vehicle and was very patient in the repair process. I brought the new coupler to them late Friday and they called me on Monday morning to tell me the car was ready. Even though this wasn t a cheap repair the fact that they dealt with it for nearly three weeks ( which wasn t their fault) the final cost was more than fair. I highly recommend this business for any car repair, especially with any drive train issue that may occur, especially with the complicated systems in today s vehicles. Call and ask for John and tell him Jim sent you.

  Dominick Coleman
2 months ago
The service was very good. They're friendly and professional. I felt l was around family because they were a family. My car runs like a dear thanks to them and the mechanics are the best. I had the pleasure of meeting the owner. He took the time out to pull my car up when it was finished. No job was to big or small for that organization. If you have transmission problems let Transmission America be the go to repair shop for your car. Transmission America is number 1#.

  Amanda McClure
3 months ago
Replaced the transmission in my car. Fair, fast friendly service! Family owned and it shows. I am a single woman and am so thankful to have a local go to shop that will not rip me off and help me with my vehicle when needed. Thank you John & Pam!

  Rick Sumner
3 weeks ago
Went to 5 transmission repair shops in area, John was the only one that worked with me to get the job done. Was a bad PSOM circuit board. The other 4 shops did not have a clue. Would like to name them. Thank you John.

 
6 months ago
I took my car explain the problem and they check it and said it is CV axel problem and transmission something and they said they did the job. I took the car still doing the same aftet paying $1200 I called back they said bring it back.I took it back for no solution ended up treding the car for 55% less that what it worth. I would say don't believe if they actually show you the problem

  Jean Carpenter
7 months ago
Service is great, polite, attentive, and personable. Patient and kind. If they can fix your car's situation, they will do right. Shalom.

  Catalina Rojas
2 years ago
I am so grateful for Transmissions America. Eric is amazing!!! When he says he is going to do something he keeps his word. Words can t even express how thankful I am for him. His customer service, and communication is amazing. If anyone needs car services done I highly recommend going there. They definitely make the customers feel important, and show they care. Again thank you, thank you, thank you so much. Y all are a blessing!!!Service: Transmission

  Joeblow
4 months ago
I called from texas asking for advice, I offered to pay, but John was kind enough to give me advice amn so appreciate he's help good man

  Steve John
a year ago
This is literally the first time I ve ever left a review of any business. Avoid this shop at all costs! They do very shoddy work, left the undercarriage cover of my car completely loose to the point of dragging on the wheels and melting. They were supposed to install a new battery, and come to find out, they replaced my battery with a used one. Had to take my car back to this shop 3 times to attempt to get all issues corrected and eventually just went elsewhere after feeling like I was throwing money at the wall.

  Muwahhid Adil
a year ago
The shop foreman, Eric, was professional & knowledgeable, and gave a quote for services after a brief q&a about my model car. Their diagnosis was spot-on, and the problem was solved within 24hrs of the diagnostic, and the repairs' actual cost came in under the initial quote. Thanks guys! P.S.- My "Check Engine" light activated 2days after I got my car back, I called Eric, he had me bring it in for a diagnostic, he told what the problem was, and gave me advice on how to remedy it. Problem solved-NO CHARGE! Eric & John didn't disappoint. A couple of weeks ago I had to get a throttle box replacement, they got the part delivered, repaired & road-tested the car while I waited. Then discounted the labor!!! Thanx guys

  greg goebel
3 years ago
Let me tell you what. My experience with Transmissions America was phenomenal and seriously, Eric and John were there helping me each step of the way. They both did everything in their power to help get me back on the road, plus they let me keep my Nissan on their premises without charging me a storage fee!!! You see, I was purchasing a house and couldn't accrue any debt because the lenders don't like that type of thing. I was going to finance the transmission after a down payment. They were both professional and kind and it really meant a lot to me because they really cared! Thank you sooo much for getting my car back on the road so that I can feel normal again! You guys are amazing. I highly recommend these guys and this company!!!!!Service: Transmission

  CiCi K3
a year ago
My car was having issues with my battery and possibly my altenator. I found Transmission America based off of other reviews for altenator work. I cannot tell you how grateful I am for these guys. They're so professional, kind, and even better HONEST! I will definetly keep them in mind for my future car work and you should too.Thank You Eric, John and Evan. You guys are awesome

  Jennifer Agee
4 years ago
Eric is just the best! He is the nicest guy and he knows his business inside and out! My husband and I took our truck to get the transmission fixed and were so happy with not only the repair, but the top notch customer service. Seriously, take your vehicle there. You won't be disappointed!

  Willard Clifton
11 months ago
put rotors and pads on my van on tue chg 598.02 which i pd mech the said better check calipers called next day said calipers bad cost 98.00 each no labor chg sinch they did not fix at first called fir ready chg now 550.00 total bill 1070.66 they took one brake job made it two different transactions first labor chg 240.00 second labor 350.00 590.00 labor chg they get 160..00 a hour labor . beware of this businessService: Brakes

  Lili Byce
6 years ago
Wonderful, family-owned, business that does great service!I was driving from Georgia, and my car broke down suddenly on I-81 at night while I was driving on a road trip. As my car is a Saab and cannot be taken to just any place to be fixed, I had to search for someone who could do the special service on it.I spoke with Eric on the phone who was great in communicating with me to have it towed to his shop (as the place my car was towed to late at night could not fix my car), to have it looked at as soon as possible, and to fix it. He even did his best to save us from the cost of a rental car (which we still needed, but we picked up my car on the way back).I, as an out of state traveller who needed emergency service, am extremely grateful that he was willing to do whatever it took to help us. Luckily the repair to my car was one that was quick and not expensive, but if it had been, then I would have been more than fine with allowing him to handle all of it as Eric was very trustworthy and communicated with me every step of the way.I highly recommend him and his business. 10/10 would use again if the same thing happened.

  Jacks Family
5 years ago
Our family was very pleased with the complete transmission rebuild which was performed by Transmission America earlier this year. I've waited 6 months to post this review just to ensure that everything stayed in place and continued to work as promised. And it has!Eric does a terrific job of quoting the service options and was even gracious enough to walk me though the shop - showing me step-by-step how they test parts and rebuild components.I was especially encouraged by the way they keep every unit together from start to finish. There are no mismatched/jumbled parts strewn around the shop floor.Eric kept me abreast of the process as they were working on it and John made sure everything was working properly before sending out the door to me. After driving it several thousand miles now, I can tell you that I am one happy camper! And I recommend this place for your transmission needs.

  Kyle Davis
6 years ago
Very knowledgeable of cars. They gave me a deal when I took my car in for an Alternator change. Turned out that I just needed some wires replaced and that my alternator was in almost perfect condition. They left the price as the same as they quoted me and were incredibly nice, especially Eric who was the main person I talked to; he helped me understand what was being said as I am a bit ignorant towards cars.All in all it was a great experience and any car troubles I have will be brought to them whenever I have something beyond my power to deal with, also before I go an buy a part that turns out I don t need. I saved over $300 coming to them before attempting to deal with it myself.

  Marvin Sanders
3 years ago
Great people to deal with and the mechanics does excellent work. I live in Callaway and it's worth the drive for them to repair my vehicles. I had a Ford truck that no one could seem to fix and I gave it to my daughter after putting a lot of money in it from other mechanics but I sent it to them for transmission repair and they figured out there was more problems than just that and it's running like a Ford should. Thanks to Trans Mission of America I will highly recommend them to anyone.

  Gary Sayre
6 years ago
These are great guys. This is the best shop in Roanoke without a doubt. They are competent, helpful, and friendly. They're honest and they'll get your car out of the shop quickly. These guys are from Jersey. They will give you an offer you can't refuse. Because the offer will be so good! I've shopped around for garages in Roanoke and I have not been satisfied with any of them until I showed up at Transmissions America.

  John Early
11 months ago
Transmission America did a great job on my transmission issue!Changed the oil, and added steering fluid free of charge!I highly recommend them!Services: Transmission, Oil changeServices: Transmission, Oil change

  Brian G
5 years ago
Great work at a fair price. I know that not everyone can attain complete satisfaction with their issue, but i had a good experience. Eric (General Manager) will give an honest evaluation and the analysis will target the the work that needs to be accomplished. We all expect instant gratification but sometimes the problem can be more involved, so don' t always expect the work to be done overnight in all cases. Allow enough time for the work to be done in its entirety. The transmission issue took about 10 days and the 1993 Buick runs great, thanks to their work. Transmission America will stand by the work and you will be satisfied with the results.

  Matt Nicholson
9 years ago
My experience was pretty good with these guys. I tend to do all the work on my cars, but I did not have the means to change the clutch on my BMW. I wanted to buy specific parts to install and these guys were one of the few shops that would quote me straight labor for installing the parts I supplied. Took a bit longer than they thought, perhaps maybe they don't do very many BMWs. I am very persnickety about my cars and the work done on them, and I think they overall did a very nice job. I found the owner to be easy to work with and provided good communication.

  Kim Grubb
4 years ago
I have had multiple interactions with Transmissions America with each of my cars. Each and EVERY TIME it was absolutely fantastic. Clear, precise information, up front costs, will work with you, and I have spoken with Eric a LOT and he is so courteous and explains everything so well. Follows up and thorough every time. A++++ from me! Keep up the WONDERFUL JOB!!!!!!

  Carol Christenson
6 years ago
Have been dealing with Eric for couple years and always find him helpful and informative. It is nice to go to a service place these days and know that you can trust the work and the people who are doing the work. I would highly recommend Transmissions America to anyone who needs work done or even a second car!

  Wesley F Phillips III
6 years ago
I was having trouble with my VW Jetta Tdi and I took it to a German repair shop in the valley and they said they couldn t help me out. My transmission had 245,000 miles on it and was starting to slip and have troubles shifting and made me worried to drive it.Eric was so nice and helpful and gave me a fair estimate and told me my car would be down for about 2-3 weeks and it was done in less than a week! Awesome! He was a LOT cheaper than the dealership! He called me and kept me updated on the progress and helped me with financial issues with paying and suggestions for getting my bank to release the funds. He sold me everything at his cost and my car drives great now!He impressed me with his customer service and made me feel like I was back in a small town. My car shifts like never before and my car runs better than it ever has! Highly recommend this shop and ask for Eric! Great guy!Thank you so much for fixing my car when I was told it was non serviceable and lifetime transmission fluid , what a joke VW dealership ! You just want to sell me a new car / new transmission for $6-8,000!Love Transmissions s America !!!

  Susan White
6 years ago
So I just need to sing my praises about Transmission America! They have done great things for us twice. The first time, they replaced my transmission and worked so hard to find one within our budget. This time, firestone wanted to charge us $900 for a repair and we took it to transmission America and free of charge they looked at it and found that nothing was wrong with my car. Firestone was just trying to get money from us.They are very honest and extremely kind. They take time to compare prices and explain everything. They are also family owned.

  Robert Dixon
3 years ago
I had the car towed into transmissions America. Eric was able to quickly diagnose the problem and replaced the battery and alternator. The repairs were done in one day. Every time I've needed to take my car in, they have been able to work on it quickly and explain what is needed and why.

  Kristin F
7 years ago
I was about to buy a new car and was told that I needed a new clutch. I decided to verify that so I did a google search and found Transmissions America. I called and spoke to John and asked for an estimate for replacing the clutch. He gave me an estimate for the labor and then looked up the part costs. He suggested that I come in for a free test drive, which I did. I rode with him during the test drive. He said the clutch wasn't slipping, so possibly I didn't need a new one right away. The clutch was coming out a long way before it caught. I have driven the car for over 11 years and had not noticed anything. We got to talking, and I don't remember exactly what it was that he said, but I asked him if he wanted to buy my car, and he did. I came back later that day and sold it to him. One of his staff members drove me home. John and staff are very friendly and seem very honest. One of the staff looked under the hood (before the test drive) and pointed out to me that the car was leaking antifreeze. He then checked the radiator and it was empty. This was surprising, as I had an oil change done on the car just over two months ago. The staff member added an antifreeze/water mix to the radiator. The shop seems thorough and the staff were friendly. I would definitely recommend this shop to anyone who needs major repair work done to their cars.P.S. John offered me $300.00 more than the dealer had offered me for my trade-in. I was happy with the deal.