Southern Team Hyundai

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Celyne Heck
6 months ago
Thank you, Tracy and Justin for your service and helpfulness of getting my daughter a brand new car today. Thank you so much Hyundai.

  Jessica Miller
a week ago
Tracy and Tyler were super awesome! I can t believe how knowledgeable Tracy is about sooo many vehicles! Didn t feel pressured at all while shopping for my first new car. Tyler was fast and efficient, thank you both!

  Danielle Starkey
2 weeks ago
Excellent customer service! Tracy Meador answered all of our questions and helped us look over serval vehicles before we found the one we wanted. Tyler Drewery took his time to go over all the details when signing. The sales team worked hard to get us into the best vehicle for us!

  Bobbie Goodman
2 weeks ago
We worked directly with Luis when looking for a Hyundai Palisade. Luis s customer service was top notch and his confidence and knowledge on the vehicles that he could sell between all 3 dealerships was superb. Luis was honest and genuine throughout the complete process.

  Lauren Gann
a week ago
We will always come back to Southern Team. Their team truly takes care of their customers. Wayne, Tyler, and Mike are the best!!

  Michelle Jackson
9 months ago
Justin J was GREAT to work with. We bought a 2023 Hyundai Palisade Calligraphy last week and it was by far the absolute best car purchasing experience my husband and I have ever had. With all the tech features it felt like we were buying a car and new computer but Justin took the time to give us a thorough walkthrough of EVERY feature. He also took the time to help us customize settings and set up driver profiles on the vehicle, in the Hyundai app, and he scheduled all upcoming maintenance (1 year out). If you are going to Southern Street Hyundai you need to request Justin J!!

  Edward Abbott
a year ago
Had an amazing experience picking a vehicle. Tracy was an outstanding salesperson to work with. Took time to show me all feature and made me feel confident driving my new vehicle. Justin did a great job walking me through my finance options thst made the most sense for me. He took the time to itemize and explain everything in detail.

  Kimberly Perkins
a month ago
Jared and Luis were great. No pressure selling and honest answers. Loved doing business with them and would definitely recommend them to anyone.

  Linda Wilson
5 months ago
We have had exceptional service since we first got a Tucson. We love it and highly recommend the team here. Tracy was a salesperson and she just made us so comfortable in the buying process.

  sandra blevins
7 months ago
I highly recommend Southern Team for anyone looking to buy a new car. It was such an easy process. Justin Jacobson was the sales person who assisted me. He was great. He really listened to what I wanted and worked to get the payments to fit my budget. The process with the Finance Manager was fast and painless as well. No pressure to add things. After all the papers were signed, Justin sat with me in my new car for over an hour going thru all the settings and explaining how every feature worked. He went above and beyond! It was a great experience all around!

  vishvesh pandya
8 months ago
Southern Team Hyundai, and particularly our dealer Wayne, provided an outstanding car-buying experience. Wayne's expert guidance, impressive knowledge of the Hyundai Tucson, and patience ensured a smooth, hassle-free process. If you're shopping for a Hyundai, ask for Wayne at Southern Team Hyundai - it's a decision you won't regret!

  Ashley Kay Harts
4 months ago
Tyler and Horatio were amazing! So helpful and accommodating! They made us feel welcome and walked us through everything! I would recommend southern team to anyone looking for a vehicle!

  LeAnne Bramlett
a week ago
Awesome experience!! Fast! Friendly! Wayne Lewis and Tyler Drewery made the experience with the time!

  Morgan Leonard
2 years ago
If I could rate this place less than one star, I would.My glow plug light began flashing on my VW Touareg while I was about 90 miles out from this dealership and thankfully I made it. Because I was nearly 600 miles from home, they offered to clear the lights for me but could not guarantee that I would make it home, or they offered to look at the issue for me but it, and I quote, " could take a very very long time." Due to an impending snowstorm and the fact my vehicle would not accelerate uphill I had to leave my vehicle. Thankfully I knew to ask for a rental since it would be covered under VW's policy for diesel vehicles- this was not offered to me without asking which is extremely disappointing. Additionally, I was put into a rental that was a sedan vs a similar vehicle class as my vehicle.I dropped my vehicle off on a Friday and I was notified the following Wednesday that it was ready for pickup after the service manager insisted it would be a very very long time to fix the issue. Because of the more than 600 mile journey I had to wait an additional 2 weeks before I could make it down. When I finally got there, there was no detailed explanation of what had happened to my vehicle other than the service paper that the dealership provides. Furthermore when they brought my vehicle to the front of the dealership, it was covered in snow, had not been cleaned or wiped down and had music on the radio that I was not listening to when I dropped my vehicle off.I was extremely disappointed with the entire experience and would expect a lot more from a Volkswagen dealership. Extremely poor customer service and communication skills. I would not recommend.Pictures below of the snow and ice on my vehicle at time of pick up.FYI- no one has contacted me from the dealership. Poor follow through.

  Jennifer P
a month ago
Luis and Tyler were awesome! Made the process so easy for us and we love our new car!

  Doug Martin
5 months ago
Easy and pleasant buying experience. Antony Reynolds and Tyler Drewery were both pleasant to deal with, low pressure, and awesome. Looking forward to a long relationship with Southern Team.

  Amanda Hogberg
2 months ago
Thank you to Tracy and Tyler for making the new car purchase process easy as possible. They did a great job!

  Vera Daniels
3 months ago
I went to have my care service, and I arrived at 1: 45 PM. for my 2 PM appointment. I was told the service will take about 1 hour 30 min. After 2 hours of waiting, I asked if they had finished the service , and they answered that they hadn't even started.I wasted two hours of my time waiting in their waiting area. No one informed me that they are behind schedule.This is not the way a business should treat their customers.

  Donna L Accoo
a month ago
Wish I could give them a ZERO watch your back and you wallet with Danielle (car services) It s pitiful how we try to scam and cheat our own ( women who are makin it happen).., I was driving from NJ to NC with my son (Asperger spectrum) for my dad s 75th Birthday Party with my supposed to have a new motor from Tom s River Lester Glenn Hyundai mysteriously die days before warranty was due to expire. She conspires with dealership to say it s maintenance issue you tell me has a dirty air filter EVERY made a check engine light go on and undrivable???. In ANY CAR? I sent president David Dillion an email, let you if I receive a response .

  Jenn Caffey
a month ago
Tony and Tyler were amazing! Made the process easy and helped me walk out with what I wanted.

  Diane S
a month ago
Horrible. Worst experience ever. I walked in to possibly purchase a new SUV. I was met with Nate at the door; he was nothing but insinuating to me. I understand I'm an older sr. woman, but I do know how to purchase a car and what a good deal is on one. He knocked down the car I was to trade in. Then the rest........I walked out in less than 10 min. I was not to waste my time here even driving over an hr to get here. I went to another dealership, Duncan, and was offered nearly double the price of the car I was to trade in on a cheaper new SUV than this place. I was also treated much better and got more respect at Duncan, then here. Do yourself a huge favor.......before you go here, shop around prior to purchasing from this place! I'm happy I did!ADDING!March 22, I sent a reply via my personal email with all the info they requested and I have never heard back. I guess they're certainly not interested in my comments. After over 6 months, I never heard a single word back from this place. GUARANTEED! I'd NEVER go to them for Service or ANYTHING! STAY CLEAR of HERE! And MOVE on to another dealership!

  Brian Hamilton
9 months ago
Justin W. and Wayne were fantastic! I was looking for a new car, and I couldn't have gotten better help. They were very helpful in going over car features and financing through the dealership was explained thoroughly and clearly.

  Erin Mahoney
4 months ago
Wonderful service. Danielle helped me (a first time car owner) understand absolutely everything about what service was being done and how it helped my vehicle. Will be coming back for all my other services!

  Keith A
2 years ago
One of the most pleasurable buying experiences we have had. Mr. Wayne Lewis, (our salesman),was fantastic. We were back and forth because of vehicle availability, when a vehicle arrived, he called us to come see it. When we were ready, to get our new car, there was a much nicer Tucson Limited hybrid that had been just delivered. Needless to say we took it home. Mr. Lewis is such a gentleman, spent a lot of time going over the features and setting my wife s preferences up. Thank you sir for a great experience. Special thanks also to Mr. Andrew Kelly from finance for making our purchase easy and trouble free. Y all are top notch! Thank you as well to Mr.Peter Walker for tracking down the keys, you are a true gentleman. Highly recommend these gentlemen for your next new car. There goal is to make you happy.

  Laura Franklin
4 months ago
Dustin, Luis and Tyler were amazing. Everything was explained and gone over thoroughly. Absolutely love these guys.

  Don Hughes
4 months ago
Took my 2012 Sonata Limited 2.4L in for diagnosis of several issues: loss of engine power, heavy oil consumption (1-qt every 400 miles), several electrical issues, etc. Basically I was told it would cost me over $4k to perform necessary "fixes", but these fixes would only be 60% effective in resolving the issues. The best fix I was informed would be to replace the engine, but they did not quote me how much that would cost. I was also told that Hyundai would most likely not replace my engine for free, even though this model year car and engine are garbage and known to consume large amounts of oil, and be very problematic; i.e. bearing failure, etc. So, with that said I promptly declined all the services, picked up my keys and left. I now have an undriveable money-pit of a vehicle sitting in my driveway that I still owe the bank for.... Lesson learned! I will never purchase another Hyundai vehicle, nor use Southern Team ever again.

  Erik Olund
6 months ago
We bought a new car from Southern Team Hyundai in March of this year. The purchasing of the car was a smooth process and we were told that if there were any issues with the car to let them know. Well, about a week after we purchased the car we noticed a loud squeak coming from the rear driver's side window ( we believe this was caused by the window sticker that was on the car letting you know price/car details etc). We thought that we would just let the dealership know on our first scheduled maintenance. This was a mistake. When we dropped the car off, we found a quote for $84 jammed into the seat to fix this issue. The car clearly had a an issue from the beginning, but we thought that it could be addressed with the "hassle free maintenance" that Southern Team offers. Be careful when purchasing a car from this location as as soon as you drive off the lot, many issues with the car become your own.

  Zachary Doran
8 months ago
Horatio D. And Justin W. were extremely helpful. Horatio was knowledgeable about each and every car we looked at today. He was super friendly and made us feel welcome as soon as we got out of the car. I finally made the best decision in purchasing the Santa Cruz. Justin W. was very good at explaining everything at the end of sale with insurance etc. Neither one was pushy and that s why we always come back here when purchasing vehicles. Couldn t be happier!

  K P
a year ago
Went for an oil change, they were efficient, oil was changed quickly. Service folks were very nice and they even washed my car which was an added bonus.

  Elizabeth Cowen
a month ago
Great services from Horatio and Tyler! Appreciate all the hard work and time given!