Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Emma Collett
a year ago
Inspector had no clue what they were talking about. Said they would fail me (before even bringing my car in) for things that A. weren t on my car and B. was illegal according to them however there are no state laws against. Went to a different shop right after and passed with no issues.Service: Vehicle InspectionService: Vehicle Inspection
will cassell
4 years ago
Awesome service! Had to get an inspection sticker on my car with very limited time available in my day, called in the AM asked best time to come by, decided to come in at 12:30 right after their lunch break. They took my car back immediately did the full inspection and had me out in no time! Everyone was kind, one mechanic even stopped for a second to chat about my car on the way out. Will definitely be back!
Jessica Godsey
2 years ago
Knowledgeable staff were able to diagnose a front end problem that the alignment place had missed costing me lots of $$ needlessly in tires. Astutely identified the problem, got it fixed in a timely manner, and got some new tires at a reasonable price!!!Thanks to Jerry, John, and Peggy! We proudly support family owned business out there getting after it!Service: General repairs & maintenance
Marylouise Policastro
3 years ago
My husband and father in law overheated in early morning hours while out of town. They pulled into this lot and waited for shop to open. A gentlemen arrived to open (early). He was so helpful to look over the car before he did anything else. I wish I knew his name to thank him but he was confident it was just in need of water and gave my husband 2 gallons of water knowing he had hours on the road ahead of him to get home. No charge for the water by the way. So kind, so professional and my husband and father in law are on their way, almost home. Thank you Reeds.
Angela Bradshaw
6 years ago
REED'S is a Top Notch Garage! The people are very caring, nice and very eager to find out what's wrong with your vehicle. They have a GREAT turn around time and you can't beat their prices! Their Great at fixing problems or just your regular old oil change! Their The Best!
Joshua Guzman
4 years ago
Nice family business. Very pleasant customer service. So far every time I just show up and they make time for my oil change. I mainly get my oil change and inspection done here, but I like them.
Mack B
4 years ago
Failed my car inspection saying the headlamps needed to be professionally cleaned by him for $10 each. I left the shop and wiped them off with a rag and brought the car back. He passed the car. He didn't even look at the headlamps. Mostly because there was never anything wrong with them. He also charged me an additional $1 for scraping the rejection sticker off and putting on the the pass inspection sticker.He tried to scam me for an additional$20 But I didn't fall for it.
William Karampour
4 years ago
Was referred to go to reeds automotive, because of the good family service and the way they treat there customers. I paid $65 to have my suv towed there and paid $80 to have it looked at to see why it would not start. When I returned to get my suv, they told me my fuel pump was bad and parts and labor would be around $800. So I spent another $65 to have it towed back after more looking into it it turned out to be a bad fuse. After replacing it everything is working fine. Contacted them about this issue and all that was said was sorry should have seen that and my money would not be refunded. Not cool or right, will not return.
Sharon H
a year ago
Had my car inspected. Very friendly staff and great work anytime I had to come in.
EmNiYa
2 years ago
I called everywhere and could find a place to get my inspection done, until I called reeds! They got me in right after their lunch and completed my inspection. Very thankful!
Shirley Vandergrift
3 years ago
Have gone to Reeds Automotive for years. I live close by and they have always done a great job. TheyTreat you right, and I will always go there. They know their stuff!!! Thanks Jerry and Peggy
Harriet Biser
6 years ago
Having just recently moved to Roanoke, this was our first experience with Reed's Automotive, and we were very pleased with the work they did and the friendliness of the staff. They are nice people to work with.
Ceaira Quarles
a year ago
Worst experience ever false information was given and inspectors had no clue what they were talking about. DO NOT RECOMMEND Unprofessional
Trix Life
a year ago
Very bad service inspector didn t want to do his job an had no idea what they were talking about wouldn t go here if I were you you ll end up wasting your time
Ronald Lewis Jr.
2 years ago
Great staff, very friendly and knowledgeable. Good quality service at low prices. Definitely recommend!
R. Michael Walker
7 years ago
The service center you can really trust! Great prices! These guys will not rip you off! I have been going to them for years. I highly recommend them.
Novaris Light
a year ago
Called about getting an inspection, got right in Friday Morning, nice owners and people. I'll be heading back here for work on the van!
Clint Barnett
6 years ago
I just needed a state inspection. Mr. Reed was very friendly, and gave me some great un-related advice too. I would definitely have them service my vehicle in the future
Geneva Boblett
3 years ago
I have been going to Reed's for many years with no regrets. Service has always been timely and professional and their staff is always friendly.
Mike Materne
4 years ago
They do good work, but they take entirely too long and overcharge. Guy behind the desk was very rude.
Jaxon Trent
2 years ago
Way over priced me for work I needed done to my vehicle. Lucky I know some people who quoted me much less for what needed to be done.
M
5 years ago
EDIT: Management has changed. The last time I went in they tried to scam me. Wanted to fix things I knew not to be broken. I will not return.
Edward Shanley
a year ago
I would not take my car nowhere else except for me Automotive into a very good job
Donald Shepherd
a year ago
Family owned business that does quality work at reasonable prices
Dana Parcell71
a year ago
Very friendly and the service is fast. You're in and out.
kenny blevins
3 years ago
I've been going there for 20 years or more good people does good job
David Jones
3 years ago
This garage is terrible. I've tried to deal with them 3 separate times, and it's always terrible. Rude, andsuper unprofessional.
Debra Campbell
3 years ago
We always take our vehicles to Reeds automotive for work and inspections I rate it 5 stars
Sunlion55
a year ago
They're good people always willing to help.
Darrel Gillispie
4 years ago
These guys are great! They helped me clear up the headlights on my Mother's headlights.