Mr. Tire Auto Service Centers

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jesse Thanasouk
a week ago
I had a great experience today with getting my tires replaced. I was glad I could get in quickly and efficiently. They were friendly and straightforward with me without making me feel ignorant to my tire situation. Will definitely be returning in the future with hopes of consistent service. Wish they had a little more seating room but that s understandable for a car service garage. Thank you again!

  Christina Collins
a week ago
Horrible/ rude staff. Refused to fix my sisters car after they did a horrible job of doing a Simple repair. I came in with my sister for a multi function switch repair I was told it would be done same day. Almost 2 weeks later I was able to pick it up with her. 10 mins after getting it the switch literally fell out of the steering column into my hand. Came back today to fix the situation and the assistant manager told us it was not his problem and refused to fix the car and or refund the cost.

  Tristina Westbrook
a month ago
I can't say enough good things about this place and their employees! We were on a long road trip and had a blow out. It was a Saturday and pretty late in the evening and most places were closed already. They had our tire in stock and had it on in just a few minutes! They saved us from having to get a hotel. They were sooo nice and friendly and we are so grateful to have found them! Great prices, great service! Thank you so much!

  Paige Geisler
2 weeks ago
I called several days in advance and made an appointment for Saturday March 23rd 2024. I knew they would be busy, so I thought having an appointment would put me ahead. When I called I requested an oil change, state inspection, and for them to diagnose why my car was shaking when applying the brakes. When I arrived five minutes early, I walked in to the office and went up to the counter. Both men stared at their computers, and I had to be the one to say hello. After a few minutes they finally greeted me and got me checked in. They did tell me my vehicle was 3rd in line for an inspection and that it might take over an hour to get everything done. I said that was fine, and handed over my keys so they could get the license plate and mileage. I waited almost three hours for the services to be completed. While I was waiting the constant stink of cigarette smoke and loud music from the garage floated through the office doors. The tech who worked on my car never spoke to me about the work he completed. When the car was finally done I asked the guy at the desk if the tech had looked at my brakes to see why the vehicle is shaking. He basically told me that because it passed state inspection that I had nothing to worry about. When I asked if the rotors seemed warped or needed to be cut down, he ignored my questions and repeated that it passed inspection. If they didn't have the time or expertise to look at it, they could have just told me that. As a woman, I really miss the small garage I found in Christiansburg when I lived there. They treated me like a human and always took my concerns seriously. I guess I am still searching for a garage to do my regular service work here in Roanoke.

  Leslie Taylor
3 months ago
Very nice and professional. They were slammed and worked me in. I had 2 screws in 2 different tires and they did not try to up sale me on tires which I was prepared for. They even said one did not do any damage and if I had any additional trouble he would fix for me. Highly recommend. Nice , honest fair establishment!! Also open on the weekends which is why I chose them in first place!!

  Pam Butler
a month ago
I was a walkin. Had a nail in my tire. They were able to get my car in and out in less than an hour! The pricing was very good and offered excellent service! Shout out to Daniel for getting me in so quickly!

  Tiffany Hooker
2 months ago
If I could give negativs stars, I would. Took our vehicle to Mr Tire on Williamson Rd to have an oil cooler changed. The car was running perfectly fine when we dropped it off. They called to advise that they locked the engine up and that they were taking full responsibility for it. The next day they advised that they were not paying for anything and that they would be tearing the engine apart to try to find something to make sure that they didnt have to pay for it. Do not take your car there. You take it for one small thing or regular maintenance and will come out spending thousands because of their errors.

  K Powell
6 months ago
Our car had some issues midway through a long road trip. We stopped in at Mr. Tire and they were able to take a look right away, and fix the issues quickly. We were so appreciative of the prompt service because it enabled us to get back on the road the same day. The waiting area and restroom were both neat and clean, and everyone we interacted with was professional and kind.

  Devin Campbell
4 months ago
Had an issue with my truck that worried me. Stop by after work in a hurry. They got me in and out in a professional time frame. And even told me about how long I would be waiting. Daniel Higgins Mr.Pitzer as well as Mr.Cottingham We're professional and courteous as well. And addressed all of the issues that I was concerned about. I would recommend this shop again. I know I will be back.

  Brandon Lovejoy
4 months ago
It used to be a great shop. Not sure what has happened. I made an appointment on Fri for an oil change, look over the front end and a state inspection. Dropped it off at 830 am. Called around 3, was the next in line. Called at 5 car was still outside nothing had been done. Unfortunately it's a company car that needed to be available on Tues. So I picked it up with nothing being done. They gave me a few excuses, and I get if you had several state inspections, however you could have changed the oil. So next week I will have to find somewhere to take the car for everything I need.

  Denis A
6 months ago
I waited for my car to be inspected. They were thorough and caring! Thank you for taking care of me today!

  scott thomas
4 months ago
Took my 2016 Tundra there for the first time. Needed full synthetic oil change, tire rotation and balance, and a state inspection. I was extremely happy with the work, the cost, and the interaction. They ve won my business

  April Basham
4 months ago
Exceptional! Highly recommend. I have had a few unfortunate experiences in the past, so I always follow Todd to whatever location that he is at because I trust him. Wouldn't take my jeep anywhere else. So grateful! Thank you!!

  Elton Reynolds
5 months ago
I was referred here by my mother and now after today I would definitely refer all others (aka you reading this) there as well. My experience was one that received service that timely, personal, and knowledgable (and the price point was absolutely more than fair). I will bring go there for my future auto needs!

  Warren Schimizzi
2 months ago
Had an issue while traveling. They fixed it and got me back on the road quickly. Great service. Good people.

  Christine Rice
7 months ago
The shop manager was courteous and helpful. He communicated needed information in a timely manner. It was easy to drop off and pick up our vehicle. Great price ... Great first time experience!

  Bryan Braxton
5 months ago
Very good customer service provided at this location! Was close to closing time showed up with a bad valve stem they replaced It did it with a smile and sent me on my way very appreciative of the speedy service

  Mickayla Volker
a month ago
These gentlemen were super nice and helped us when we had no idea what was wrong or how to fix a noise coming from our breaks! Stop by and see them if you need something fixed!

  Sue Hopkins
a year ago
FAST, FRIENDLY, KNOWLEDGEABLE!I needed 4 new tires after an emergency flat tire on a trip from MD to Nashville. I called at 7:30 am and was back on the road in no time! Don the manager made my scary situation pleasant! I cant thank them enough!! WONDERFUL!

  JATIN PATEL
3 months ago
A very friendly and knowledgeable staff. I m a long time customer and you guys have maintained the high level of service.

  Malcolm McLaughlin
4 years ago
Awesome team that works here. If you're looking for someone who will treat you right, be honest with you, and meet you half way and beyond, then you have found yourself a great place to work on your car.

  Barb Gilligan
5 months ago
Scott was sooo helpful and polite! The work was done quickly and professionally! Couldn't be happier with my experience!

  Steve Martin
a year ago
I have been going to this location for at least fifteen years. The customer service is superior and top knotch always kind courteous and professional. Thier quality of work is exceptional. I have had not just the run of the meal repairs on numerous vehicles. Repair ranging from starters, rack-n- pinion, to valve cover gaskets. And of course brakes and tires.I had tires patched late on a Friday evening by Don with the greatest of experience even at the closing hour Don was exceptionally considerate and very promptly patched my tire.Highest integrity and knowledge of there services are superior to many other established businessesTake your vehicle into them for kind and considerate and superior repairs

  Monica Robinson
a month ago
Always good service and the only place I like to take my car!!

  Mark Bilello
5 months ago
There is a new guy by the name of Scott. He called me with a price, called me when the car was ready and remembered me when I came in. Great customer service!

  Harriet Wilkes
3 months ago
I was concerned that my tires might be out of balance. Stopped in at a Mr. Tire, and they took care of it.This location has taken care of my tire needs for several years, which is why I keep returning to them.

  Brian Jones
4 months ago
Great service and helpful staff. Need tires or maybe need a tire repaired, this is the place to go.

  HB Birckhead
2 months ago
Great service and good prices. Glad to be valued as a customer

  Mary Horn
a month ago
7426 Williamson Rd, Roanoke, VA 24019 great service would go back again to get more service

  Heidi
3 years ago
Superior service. The staff helped to fix the nail that got stuck in my tire in a timely fashion. Highly recommended.