Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Robert (MichaelSorens)
4 months ago
Went for state inspection, without appointment, and was still in and out in less than half an hour. Never going back to TLC after I found this place. Comfy warm waiting room, too.
Scott Groves
5 months ago
They are great! They do what they need to do without any problems. The work is very much appreciated.
Rnke Star
a year ago
These guys fixed my A/C on my mustang and did a great job. The appointment was scheduled quickly, and the job was done in one day. Pricing was upfront and actually came in a little lower than I expected. Very pleasant to deal with, and seem to do very good business. I will absolutely use them again when needed.Service: Air conditioningService: Air conditioning
Zach Schiemann
2 years ago
Most honest and genuine repair shop I have ever worked with. Customer service is top notch! They are usually booked out for 2 weeks but it is 100% worth the wait if you can afford to. Wouldn't take my car anywhere else if I can help it.Services: General repairs & maintenance, Auto engine diagnostic, Engine repair, Oil changeServices: General repairs & maintenance, Auto engine diagnostic, Engine repair, Oil change
Nicole Bruch
4 years ago
The guys at Brandon Automotive are honest and trustworthy. There has been more than one occasion where they could have easily upsold me or added on addition services that weren't totally necessary and they didn't. I cannot recommend this place enough. They are pretty booked up most of the time but it's because they are quality and honest, so it's worth the wait!
Georgene Moizuk Bramlage
2 years ago
Brandon Automotive is purely and simply about fixing gas-powered vehicles. It is owned and operated by courteous and knowledgable mechanics. The shop is conveniently located close to my residence. I have used their services off and on over the last 15 years to service and do the yearly Virginia state inspection on my old auto and now inspections on my new one. This shop looks like mechanics do nothing but fix vehicles because that is all that they do...no detailing, no gasoline pumps, no swanky waiting room, and no hustle to impulse buy anything. It is best to telephone ahead to discuss services and make an appointment. The shop may be easy to miss because it is tucked back on the south side of Brandon Avenue between Nails Tech and Mike's County Market. Although the mechanics work to keep customer flow moving, parking in the shop's small lot may be problematic especially with no appointment. The waiting area is accessible to those with narrow mobility aids.
W W
a year ago
SUPER friendly, fast, and great pricing!!!... Had lowest prices compared to other local shops and exceeded expectations on timeframe!... Greatly appreciated!! Highly recommend! ( Replaced alternator as well)Services: Tires, Electrical, Oil changeServices: Tires, Electrical, Oil change
Carolyn Pollash
7 years ago
Our family has been going to this garage for over 15 years..they're always friendly, ,explain exactly what needs to be done, the best way to do it, they get the work done at a decent price, are very knowledgeable, never had them try to talk me into something I don't need like other places, and, its always ready when they say it will be done! They've fixed everything from putting a plug in a flat tire, to rebuilding carbrator, and we are always very satisfied. A dependable, trustworthy mechanic is very hard to come by, they're the only ones we use!
Pilgrim Pastor
9 years ago
Moved to Roanoke a couple of years ago, and all the people I trusted said to go to Brandon Auto. I'm SO glad I did. Good work, speedy and courteous, and entirely honest. They've never tried to sell me something or some service I didn't need, and their work has always been excellent. I heartily recommend these guys!
Jennifer Williams
2 years ago
Extremely excellent customer service. Wait time is not bad at all depending on your vehicles issue. They always thank you with a genuine smile. Would never go anywhere else.
Christina Masterson
6 years ago
This is one of the better automotive locations in Roanoke. They are honest, reasonably priced, and quick. They are almost always packed and busy. Friendly service, they won't cheat you. My family loves this place.
Ryan Johnson
a year ago
I have done some programming work for them on vehicles that had new modules installed. They're great people and knowledgeable mechanics. I always enjoy working with them.
Percussion Marketing
6 years ago
You can't find better, more trustworthy people than Buddy and the staff at Brandon Automotive. They've been taking care of our fleet of vehicles for over 15 years, and always treat us right.
Curtis Apgar
2 years ago
Best repair shop in Salem! Buddy is a pleasure to work with and has to be the only honest mechanic left in the valley. I'd trust him with my Lamborghini...if I had a Lamborghini that is...
John Kanzler
a year ago
Recommended by my long time mechanic for the new area I moved to. Great service, great prices.
Debra Pardue
4 years ago
Great mechanics. I never have to return for the same problem because it is done right the first time at a reasonable price. Customer service is always above par.
Chris Fore
2 years ago
These guys are very professional and know exactly what they're doing. They are very polite and easy to get along with. Best mechanics in town.
patricia parker
4 years ago
These fellows are the most honest mechanics I know. They are so through. I have been twice in one year and I always leave with a better car than when I arrived.
Chad Custer
a year ago
My father could fix anything, but if he couldn't do it, this was the only place he ever recommended. Honest men here!
Katherine Johnson
a year ago
Needed 2 cars inspected and they got me in right away! Great service!
Sarah Gearhart
6 years ago
Brandon Automotive has kept my cars running for about 20 years now. They are always friendly and fair, which takes a lot of worry out of getting repairs!
Audrey Brunell
6 years ago
They were friendly and polite and quickly took care of my car issue!
Don Thacker
2 years ago
I have used Brandon three times and was completely satisfied each time.
Kenny Meador
a year ago
Do awesome work.Very Dependable.Highly recommend.
Donnie Naff
3 years ago
Great service. Best shop around. Great people.
Steve Karras
6 years ago
Customers for over 15 years....so helpful!
Jack Harris
3 years ago
They know what they're doing and they don't charge you an arm and a leg to do it
Donnell Mitchem
a year ago
Great people to work with here.
Qwik Time
3 years ago
Nice people, do a good job too
Frank Sinozich
2 years ago
Good service at reasonable prices
