Blue Ridge Truck & Auto

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Paul Kellogg (Paul Kellogg Attorney)
a month ago
Had brake issues develop on my way into town and called to have them take a look. Had new brakes installed all the way around in a timely manner at a fair price. Super friendly and helpful.

  Lindsay Brown
3 months ago
I ve brought our family vehicles to Blue Ridge on Rhodes for years. Always had a positive experiences. Honest people and reasonable pricing. No unnecessary upselling, which is refreshing compared to others. Can t go wrong, highly recommend

  Robert Thompson
3 months ago
A leak related to the oil cooler was found and the gasket kit sealed the leak. I appreciated the communication in person and by phone. They were honest and no hidden charges. The repair schedule was right on target. Thank You.

  Scott Craig
10 months ago
I got a front end alignment on my vehicle that was done in time and for LESS that but just their quote, but half of what my usual garage wanted. I took a 750-mile trip a couple days later and the steering was spot on.Highly recommend.

  Shayne Dwyer
a week ago
Only place I'll take my car in the Roanoke valley. The staff here are fair, trusting and skilled at their jobs.Google asking me to update. Still only place I'll take my car

  DCS
a year ago
This is by far the best place to have your automobiles repaired. I've even had my motorcycle maintenance done there as well as different parts added including exhaust and clutch and brake levers. Always fair and honest and the price is always competitive. Repair work is done right the first time and on time. Matt and his team are the only place I trust to touch my vehicles.

  Jesse Howlett
a year ago
Hands down the best repair shop in Roanoke. They are honest and charge a fair price... You may find someone cheaper but you won't find someone more reliable and better to work with. Matt and his team do a great job!

  Donna M
a year ago
First time customer. Had wheel valve stems on rear dually tires of Class B motorhome replaced with proper stems & wheels re-balanced. Professional staff all around from front desk to mechanics, very knowledgeable with clear communication. Spotless facility. Whereas no other shop was willing to touch our motorhome, this shop did an outstanding job. Well pleased & will use them again.

  Jacks Family
3 years ago
Our family loves this place and has appreciated their top-quality work for years. Matt is a helpful, straight-shooter who knows his stuff - just as Jamie, the former service manager did. Matt used to work on our vehicles in the shop and now does an excellent job explaining our options out in the lobby. Brian is usually our go-to mechanic now and his repairs keep our older vehicles running smoothly. I was thankful for the recommendation I received - pointing me to Blue Ridge Tire and Auto - and am pleased to share this strong review with others.

  Brandon Mundy
3 years ago
Hands down the best place I've taken my vehicles for maintenance. No one enjoys taking their vehicles to the shop because things can get pricey, but Blue Ridge Truck And Auto always makes the process fast and easy. My truck is always done the same day and they perform the repairs professionally and quickly. Matt always gives me a call to keep me updated on my truck whenever it's there. I refer everyone to them for automotive work. And will continue to do business with them for a very long time. Great people.Services: Tires, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Wheel alignment

  Gwendolyn De
2 weeks ago
I SEND EVERYONE I know here. Great service!

  Ninette
5 months ago
They do a great job. Super accommodating and straightforward.

  Katie Mazur
4 years ago
I have never had such a great experience getting my car fixed. My AC broke and I was expecting it cost a lot of time and money to get it fixed. I took it in, and it was fixed the same day. They were honest and did not rip me off. The customer service was great as well. I will never take my car anywhere else and I recommend this place to all of my friends.

  Rae Elizabeth
9 years ago
We have used these folks twice now and I cannot say enough good things. We also had the pleasure of meeting them at a mutual friend's wedding and they are truly wonderful, honest people. They do great work for a great price and treat everyone with personal care. Family owned and family run. Highly recommended.

  Jonathan Belcher
a year ago
This is the only shops I go to, they tell you straight what s wrong and what it will cost to fix. They do great work and have the staff and service to keep me coming back. I tell anyone who asks and some who don t that they have to take their car to blue ridge. Matt the head mechanic knows what he s doing and will take care of whatever you bring them.Services: Tires, Steering & suspension repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Engine repair, General repairs, Auto maintenance

  Matthew McKeever
2 years ago
Coming up to thirty years that I've been using their services. For my personal vehicles and the business where I work. The owner Kevin and his staff are always helpful and go out of the way. Couldn't be happier over the years.

  Nate Zimmerly
8 years ago
Cannot thank this shop enough for their help in inspecting a vehicle I was considering for purchase while deployed overseas. They went above and beyond by taking photos of key areas of inspection and emailing them to me as I could not see the truck myself. Gave great advice on my consideration to purchase the vehicle! Jennifer at the front desk was super friendly and responsive to all my requests.

  Sean Nester
8 months ago
Great service. They don't take advantage of folks and do a great job keeping costs low when practicalServices: Transmission, Electrical repair, General repairs & maintenance, A/C installation & repair, Vehicle safety inspectionServices: Transmission, Electrical repair, General repairs & maintenance, A/C installation & repair, Vehicle safety inspection

  bowman knows best
a year ago
Advance auto parts tested my battery and said it was the starter. Call Blue Ridge and the got me in quick. Tested the battery. Determined it was the battery. Put a new one in, got me on my way. Starting up perfect now.Services: General repairs & maintenance, BatteryServices: General repairs & maintenance, Battery

  Leslie Rueff
5 years ago
We moved from the downtown Firestone (our mechanic there moved to Blacksburg, boo!) to BRT&A and we re COMPLETELY satisfied. The guys have been so polite and informative, and we ve never felt taken advantage of in the slightest. We highly recommend giving them a call for whatever you need.

  John P
9 years ago
Awesome!!! I bought a salvaged vehicle and they thoroughly looked it over telling me exactly what was wrong and what needed to be repaired. They itemized all the labor, parts, along with replying to all my phone calls and emails promptly. They didn't even charge me for looking it over. I've never been to a more considerate repair shop ever. You won't be disappointed. Thanks for everything!

  Michael Williams
8 years ago
We have been using this shop for over 10 years now for both our domestic and import car. This shop has always upheld the most integrity, and treated us fairly. They only fix the problems that are broken and the shop rates are very reasonable. You will not find a more honest and trustworthy repair shop.

  James Searle III
6 years ago
Friendly staff, great serive. I have taken a work vehicle there multiple times for various issues and have never jad a complaint. They call to explain the problem and offer the best solution. If there are multiple problems, they let you know each issue and its associated fix. Price wise is amazing as well.

  thomas anglin
6 years ago
What a great organization to work with. Kevin and Jennifer really do know how to treat there customers. They go above and beyond to take care of there customers. Another great local success story!Keep it up guys!

  Thuy Pham
9 years ago
Kevin and Alan were extremely pleasant and helpful. I initially took my car to another service shop where they diagnosed a bad timing belt, water pump, and suggested a tune up for $1200. I called BRTA for a second opinion. They diagnosed my car problem accurately in 15 mins (which the problem had nothing to do with the timing belt, etc), saved me $700 and did not try to convince me to add more services and repairs that were not needed or urgent at the time. Great customer service, great car repair work. Will use BRTA for all of my car services and will recommend it to anyone in the Roanoke Valley area. Thank you.

  Earl Elmore
6 years ago
My new go to shop. I've always found people on Craigslist before but Blue Ridge is fairly priced, incredibly helpful, and informative. They don't pressure you, and keep you updated. I would recommend them to anybody.

  Benjamin Lacy
5 years ago
Great customer service! Friendly, knowledgeable, honest staff that will treat you right. Brother referred me to this place and they are awesome! WOULD HIGHLY RECOMMEND!! Honesty, quality service, and good people.

  Jules
11 months ago
amazing service, super fast and the staff were all super helpful and kind. highly recommend!

  Amanda Bailey
4 years ago
Awesome service called around 8 this morning and was in around 11. I had replaced the compressor in my Jetta tdi and knocked something lose to cause no boost from my turbo. Blue ridge truck and auto found the issue right away and had me in and out. Thanks guys

  Pamala Kiser
2 months ago
Fuel filter in the gas tank was bad.