United Auto Repair & Sales Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mekhi Richburg
3 months ago
Took my car there to get my transmission replaced, then shortly after I found out my transfer case was leaking right after the repair. They fixed the mistake only for the Nissan dealership to show me it s still leaking a few days ago. The transfer case had no problems before taking my car here. Definitely will not recommend bringing your car here unless you want future problems.

  Janeria Wallace
a month ago
DO NOT BUY A CAR FROM THIS PLACE WE BROUGHT A BMW ON DECEMBER 9th OF 2023 WE ONLY HAD THE CAR TWO MONTHS OUR PAYMENTS WAS ONLY 500 THEY TRIED TO SAY WE MISSED 5 PAYMENTS WHICH IS A LIE THEY TIRED TO CHARGE US 2,000 ALMOST 3,000 THEN MIND YOU THE TRACKED THE CAR AND TOOK IT THEY AINT CALL OR LEFT A NOTE THEY DID IT WHEN WE WAS SLEEP THE PPL THAT HAD THE CAR BEFORE US THEY DID THE SAMETHING TO THEM TOOK THE CAR WHEN WE PURCHASED THE CAR WE FOUND THE PPL PHONE IN THE CAR THEY LET YOU PUT THE DOWN PAYMENT ON THE CAR KEEP IT FOR TWO MONTHS THEN THEY COME AND TAKE DO NOT I REPEAT DO NOT BUY A CAR FROM THEM

  Craig Taylor
7 months ago
My wife carry her 25 years old Ford truck their to get the problem fixed.3 other shops fell.but united auto did the job.!!!

  Rick Nash
11 months ago
Daughter got a 07 Infiniti in march the frame is so rusted out can't even get an alignment and its eating up tires faster than I can change them. Really don't know how vehicle even got inspected.

  Abhishek Yadav
6 months ago
A pathetic place for any work. They will say that they will resolve the issue and then will say it is not doable. They do not provide any receipts and threaten the customers at 9:30 at night.Note- they have charged $1232 for doing nothing! This place is a no-no!

  Moni Rainey
6 months ago
Needed help asap at last minute around 5p. As I searched and searched this shop saved me the hassle and immediately took me in last minute. Fixed my headlights, brake light and state inspection! THANK YOU

  vincent b
2 years ago
The inspection was good and fast as he was finish at 10:30 as I arrived at 10am. The owner Mike is the only one who can put or have the keys to get the sticker and place the instructions in the computer system on my car. He came back at 1:00 trying to give me and excuse saying his car broke down. The guys who work on your car is great but the owner is rude and did not give me no discount and charge me $30.00 Please don t support his business as he will try to rip you off.

  Waleed Albeladi
4 years ago
The service is extremely poor; my car got more damaged from their attempts to fix it and I still have to get it reserviced because the mechanic did such a poor job. I paid $550 in new parts and the mechanic kept raising prices for me. Worst, he tried to charge me for parts and labor to fix his own mistake when he broke my axel. I ended up buying a new one out of pocket although it was fine until he messed with it. Do not trust this company with your vehicle or your money.

  John Gill
10 months ago
I gave them 6,000 for down payment on a 14,000 car before 30 days they used a tracker a took the car and demanded 4,400 when my car note was 450

  Mit Sarayloo
4 years ago
It was the worst place that I have ever get my car fixed. I was there to change the A/C blower motor which is super simple. They said it would take half an hour with a reasonable price. I could not believe that they even did not know where this part was placed in my car. After half an hour and opening several parts of the dash they still couldn t find it. Finally when they figured out where is it and how to do that (learnt from youtube), I was told that it would take 6 hours! How you take the responsibility of doing something you do not even know??? Just imagine what if my car has a serious problem like brake or engine issues. They not only waste my time but also scratch my dash in several places. I do not recommend this place to anyone even if they offer a very low price for their service.

  Med Bill
8 months ago
This person is not good he is scammer he did that for me many times especially when I wanna make inspection he oblige me to Change lot of stuff I don t recommend anyone to go to him be carful ..The government should do their job to control this man.Services: Transmission, Exhaust, Tires, Auto engine diagnostic, Transmission repair, Brake service & repairServices: Transmission, Exhaust, Tires, Auto engine diagnostic, Transmission repair, Brake service & repair

  Anna Nease
3 years ago
Great service from Dante and Jacob (the owners). I know absolutely nothing about cars and they were extremely helpful in the process of buying a new vehicle. Would definitely recommend this shop for any needs, you will be taken care of.

  Yazan Fth
4 years ago
I went to do state inspection and my car is perfect and they wanted to change my rotors which I did 5 days before at a different shop. No matter what you car condition, they still force you to change anything just to get anything out of you!

  Kenisha Willis
6 years ago
One of two of the only repair shops I use owned by two brothers (I only deal with the bald brother as the other brother is rude and tries to get over on you) they know their stuff and the brother that I use is fair and reasonable in price. I trust their work. The only problem is the lot is small....there isn't a lot of space there because they sell cars too

  Omar Habboub
a year ago
Very good service,Great prices and customer service the best auto service store I have ever been too

  NRRA Pool
5 years ago
Very helpful, when I needed my tires checked, at 6 o'clock. Inspected for leaks, then went the extra help, topped off all tires.

  andrea branch
2 years ago
They did a very good jobs on my Bmw 330xi and was at a reasonable price.

  Yazan Hamaydeh
4 years ago
never do the state inspection there they will rip you off , they take advantage even if you have a new car with zero millage they will tell you need to change some parts to get the inspection , I had the worst experience with them

  Hisham Al Habbal
a year ago
Best service in the area. Everyone who visits this shop leaves with a great satisfaction

  Samy Harrison
5 years ago
Very disappointed A failed mechanic does not know how to repair cars and will not refund you if the car is not repaired, so i do not recommended to any one looking for a mechanic.

  Ahmad Saleh
7 years ago
very honest people and I have been gladly taking my cars there since I moved to Richmond.Thank you guys

  earl godley
3 months ago
Scammer

  Mark Salam
5 years ago
Easy to make appointment and no long waiting period. Friendly and efficient people.

  Diane Vanellakream Harris
4 months ago
Very friendly people

  Joavon Crawford
3 years ago
Have what I needed and should they will help you with no hesitation.

  Tatyana Fadeeva
7 years ago
Love all the employees! They are very helpful and reasonable.

  Ali Abuzir
7 years ago
Very good service, very honest people, and very friendly with customers

  Myaa D.
4 years ago
ms kassandra was great in my chat !! great work

  Steve Richardson
3 years ago
Reasonable prices great customer service

  Sher Ahmad
4 years ago
The best for all of your auto workshop