Roy Hendrick's Muffler and Automotive Shop

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Rich Dohm
4 months ago
Great guys. I got 4 estimates and Roy Hendrick s was the best. Needed a muffler and tailpipe. Done within an hour, merrily on my way. They certainly do good work.

  Nicholas Arundel
3 days ago
I recently stopped in for a muffler repair, oil change, and safety inspection. They executed the service super quickly, within an hour. Effective, helpful, responsible.

  T Brooks
2 months ago
I feel fortunate to have this wonderful establishment to help me maintain my car. They always listen to my inquiries and offer solid advice. I feel secure with their services. I trust Roy Hendrick's Muffler and staff implicitly. Thank you all!!!

  Sam
5 months ago
The lads here are great, professional, knowledgeable and care about what they do. Took my 2001 Camaro in and shes running smooth as silk. Anyone after a exhaust upgrade this is the place too. Highly recommended to anyone unsure of finding a genuine mechanic shop. keep up the great work guys 10/10

  Brandon Eli
5 months ago
Roy Hendricks s shop has been so good to me over the last 2 years. They don t try to upsale you with things you don t need and are super affordable. They always are done with the car before the actual day they estimate. Places like Christian Brothers will rob you blind.

  Issachar Schneiderman
2 months ago
Love this place. All the guys are straight shooters , no nonsense, and my inspections are always fast and efficient. Been going here for years, and I trust these guys

  James Welch
8 months ago
Roy Hendricks Muffler shop is fantastic. I can't say enough about their customer service. Brandon knew exactly what I wanted and went above and beyond to ensure I got exactly the sound I was looking for. Even telling me we could change mufflers until we got what I wanted. I don't think any other shop would ever do that. Changing, welding, cutting changing mufflers...he was awesome! Great group of guys. Highly recommend them! I will go back with any other project for them to fit my exhaust.

  ann james
6 months ago
So impressed by the customer service, no grumpy mechanics sucking through their teeth here, efficient and honest. They will definitely be my go to next time I need help. Highly recommend!Services: Transmission, ExhaustServices: Transmission, Exhaust

  Austin
a year ago
First time using, highly recommend. Very efficient business and I was referred by a friend. Made an appointment, pulled up, Brandon was great and ready for me. I was happy with the pricing and out quickly.

  Christian Sookdeo
a year ago
The bothers that work here are phenomenal. Couldn t figure out why my cat converter was throwing my check engine light on my tundra and they realized my long time mechanic accidentally put a Spock converter which wasn t nearly what I needed for my truck. They gave me another two converters for a 1/4 of the OEM part and it worked! Absolutely thrilled I don t have to make my move to Houston, TX with the check engine light. You guys are the best.

  Lynn Chapman
6 months ago
It's hard to find a good auto repair shop, but these guys are great. I'm a happy repeat customer with both a late-model car and an older car.

  J A
8 months ago
Roys has always taken care of the exhaust on my Mopar vehicles including custom work for a more aggressive sound. Brandon is a great guy and is easy to work with regardless of your situation and needs. I'll always use these guys!Service: ExhaustService: Exhaust

  Ricky Harper
a year ago
Super, couldn't be happier with service. Very friendly. Exhaust install looks and sounds fantastic. Excellent price for the job. I would definitely use them again and recommend them.

  Amanda White
a year ago
Brandon and the team are incredible. This company is so customer focused and really take pride and care in the work they do. I trust them, and they always exceed expectations. They inform me of what s needed, are fairly priced, and the customer service is top notch. I would recommend anyone. Very appreciative of the care and service.Services: Air & cabin filter replacement, Tires, General repairs & maintenance, Tire rotations, Vehicle Inspection, Wheel alignment, Vehicle safety inspection, Wiper blade installation, Oil change

  jessie hogge
10 months ago
Took my 2023 Durango R/T in for a muffler delete. Shop suggested the mid muffler delete since that seemed to be more common on similar vehicles, and it was a great suggestion!! They made sure everything was lined up, better than factory actually, and did a quick clean job! My wife loves that she can hear her Durango now! Highly recommend with shop and will be my go to from now on!!Service: Exhaust

  phil
a year ago
Spectacular communication and great pricing! Dropped off a car expecting it to take a few days as I didn't have an appointment and they had it done same day. I've gone here for exhaust work for 8+ years when needed and they have been consistent, professional, and world class.

  Steeler62
a year ago
Arrived early for exhaust repair on my 2011 Xhevy HHR and was immediately helped by one of the owners. Long story short, repair was completed in about 15 minutes for less than 1/10 of what others wanted to charge me. These guys are exceptional and at no additional charge I found what the HHR meant. On a scale of 1-10 they definitely deserve a 100!Services: Exhaust, Auto exhaust system repair

  Xplosive Ice
10 months ago
Best shop I ve received service at! This was my first time coming to the shop for a full exhaust replacement. From the mechanics and staff to the service was 10/10. Will definitely be going back for any future services!Services: Exhaust, Auto exhaust system replacementServices: Exhaust, Auto exhaust system replacement

  Stephen Glenn
7 months ago
This place is from another era. They do what they say they are going to do. Great work on time and costs what they promise. Unheard of today. I can't recommend them enough.

  Lelia Roberts
7 years ago
I had a great experience here. I called when they opened to make sure I could bring my car in without an appointment to have my exhaust leak fixed, they told me it was fine to bring it in. I got there within half an hour. They quoted me under $200 with parts and labor to fix an exhaust leak in my flex pipe. They had it fixed within 15 minutes. Every person I encountered was very friendly and very knowledgeable. I am so happy with the service and with the staff. My car is driving like a brand new car. Will definitely recommend this place and if I need any other work will definitely be bringing it back here!

  Russell Morton
4 years ago
These guys run a great garage and know the ins and outs of exhaust work. If you need any exhaust work done to your vehicle this is the place to go in Richmond.I got a quote from them that was a bit cheaper than 2 other garages, and they did a great job. Very thorough in their inspection and not only told me what was wrong and needed work with my old a** truck but showed me exactly where the problems were as well.Good dudes. Highly recommend.

  Matt Prosser
2 years ago
I have had two great experiences within the last month with this shop. First was a state inspection, in which a suspension part failed. They showed me the issue and fixed it at a reasonable price the same day.Secondly I had my spark plugs changed there. It was in a heavy duty van. Their speed and excellent workmanship made me a return customer.

  Lyle Scott
6 years ago
Gave me an accurate estimate over the phone, very friendly and professional. Dropped my car off for a full exhaust swap , and only 6 hours later called me that it was ready for pickup! Even with the customization needed to make the parts fit, they did an amazing quick and great job. Five stars here

  Robin Ferrell
a year ago
The most honest and upfront people you ever dealt with. You don't find that anymore. I would highly recommend anyone to get your vehicle service repairs done here. We will be a customer for life. Ricky Ferrell (AKA) BATMANServices: Electrical repair, Exhaust, Auto battery replacement, Steering & suspension repair, Auto exhaust system repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Engine repair, Vehicle Inspection, Auto exhaust system replacement, Brakes, Auto battery maintenance, Vehicle safety inspection, Wiper blade installation, Auto maintenance, Auto brake replacement, Battery, Oil changeServices: Electrical repair, Exhaust, Auto battery replacement, Steering & suspension repair, Auto exhaust system repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Engine repair, Vehicle Inspection, Auto exhaust system replacement, Brakes, Auto battery maintenance, Vehicle safety inspection, Wiper blade installation, Auto maintenance, Auto brake replacement, Battery, Oil change

  R
6 years ago
I typically work on my own vehicles, but when I don't have time or just don't feel like messing with it - I have brought my vehicles here for at least 10 years now. If they can do the work it's the only place I've recommended to friends and the only place I'll take my own vehicles. They have always been honest, fair, and seems like they are always going the extra mile. I just picked up my truck today and after they made an honest mistake, they didn't charge me for it. They also know what they are doing... there was a "PITA" job I didn't want to do and another shop just couldn't figure out... they also did that today and didn't even charge (Please don't expect them to do this for everyone). So I think it's about time I give these guys a public recommendation somehow. They are by far the most trustworthy and fair shop I've ever been to in the state, which even finding one is rare, and it seems the same guys have been working there for years. Anyway, Roy Hendrick's, keep it up!

  Scott Henshaw
3 years ago
Great shop. Walked in on a Tuesday at noon to drop off my car.....they put it up on the lift and told me it'd be 15 minutes and $45.I told them I'm doing a catback system in the next 4 months or so and that I wanted the cheapest fastest fix and they did exactly that.Fixed my resonator with a quick and clean weld! Would definitely recommend roy hendricks to anyone

  Donna Dixon (Angel)
2 years ago
They are awesome.. I was in and out of there in 15 mins tops. Very friendly and very honest. Great price.. them guys are amazing. Thanks guys. Especially the guy that done my exhaust

  In The Money!
2 years ago
These guys are the real deal, they recommended the perfect exhaust for my 17 5.0 F-150 and I'm definitely happy! They did me well on my Escalade and my truck is not different. They will see me again if I need any future services!Service: ExhaustService: Exhaust

  Beard Boss
a year ago
Hey if you need any exhaust work done go here done right and if you need just regular maintenance on your vehicle go here great service and good shop !!! you get your car back the way you left it ,unlike other places.

  Jess Emille
5 years ago
Great service!Fairly priced!Wonderful staff!I've always question pricing and service when it comes to my car, but with Roy Hendrick's the job is done right and is always priced accordingly.I highly recommend them to anyone that needs help with their car repairs. Solid work!