Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Unique Beauty
4 months ago
This was the first time I took my car here and never again.This place is awful. I watched one of the foreign people backed in to a truck and damaged a car. They lie about prices to get money. I never had a oil leak until I came here. Sneaky dirty looking foreigns. They're not good on working on cars. They are stressing the white owner out.
Dina Mace
a month ago
We were having major problems with my daughter s car. John went above & beyond to fix the problems. Very responsible prices. I highly recommend John
Shawn Crutchfield
3 months ago
Purchase some great tires, last ME 4 years. Wheel bearings great price.
Jack Dillon
7 months ago
Had to take back my Jeep the following day. When I picked it up the first day I didn't get to Chippenham Pkwy. before check engine light came on and it was still running badly and cutting off. The second trip ended somewhat better with the exception of someone stole my small air compressed !
Amanda L
a month ago
Always very timely, thorough, and affordable service. John is always very responsive and answers all my questions.
Jasmine M
a year ago
I have been going here for at least 5 or 6 years with my last 2 cars. My go to mechanic is John. He does good work , he's shown himself to be honest and fair. Although it sounds simple , that can be hard to find. As long as I'm in the area I will be going here even when I get a new car . I will admit they can get VERY busy... I feel busier than other places, be prepared to wait especially if you have a specific mechanic you'd rather have do the work.
Noah Shahinian
a year ago
I m giving 5 starts. Their sister shop, Richmond Auto Clinic next door, is equally great. Lauren pointed out a leak from on my engine cap seal and even filled my oil up temporarily (until I can come in after weekend) and gave me the best price quote in the region. Excellent mechanics to do the work. Unbelievable how hard it is to come by honest mechanics these days. 280 for a job that costs 4/500. Please give them your service!
Jonathan Snow
a year ago
I was recommended by a family friend to go to Jahnke Road Auto Care Center, and I m glad that I did. My Mom needed a new motor mount on her car and the service tech Will that works there took great care of her. The entire staff is professional, courteous, and the prices are almost unbelievable. I highly recommend them.Service: General repairs & maintenanceService: General repairs & maintenance
Patrick
a year ago
Ive never had a more frustrating experience with a repair shop. after 3 days of my car being there, he told me (while laughing) that they never even looked at it because they couldn t find it in the parking lot. I make money in my car, every day i don t have it is a day I m not making money. $300-$500 out the window and hes laughing in my face about it. also when i first dropped the car off he refused to give me an ETA. I would have gotten myself a rental if i knew it would have been that long.
Craig Rothchild
10 months ago
Been going here for years. Always quick and remember service. Kind of a low key, quiet shop. Connected to a vape shop currently, so you can sit inside and play arcade slot machines while you wait
Samantha Brown
a year ago
This place has been a saving grace for me! John takes great care of my care and is always so helpful and kind. He goes above and beyond by answering off hours, getting me the best prices, etc. he has replaced a water pump and radiator in my 2012 VW Passat TDI. He has exceeded my expectations and makes it easy for someone who does not know anything about car mechanics. Highly recommend this place and particularly John! I won t let anyone else touch my car.
Tiffany Tuller
3 years ago
I went to Jahnke Rd Auto this morning for the first time. They came to me very highly recommended and let me tell you they did not disappoint and everyone there was amazing. They were very nice and professional. John is the man. He got me in and out in no time. I have been looking for a mechanic for years and I finally found one. I will be having more work done to my car as well as my son's car. The prices are very reasonable and they are quick and the hours are very convenient.Service: General repairs & maintenance
Steven Lowell
2 years ago
After a car accident that ruptured my brake line, I went to this auto repair shop.Lanny did an amazing job at fixing my brakes quickly! I needed it done fast, too!I called ahead one day and heard that they open at 5:30am. They advised me to get there early because it was first-come-first-serve.I got there around 6am and people were already waiting ahead of me. I told Lanny what happened, and he advised me I can drop it off and come back later.I had nothing to do so I hung out, got coffee at the deli, and waited in the office. Lanny explained to me that the accident ruptured my brake line and told me how he would fix it.Thankfully, 4 hours later, my car was all fixed! Lanny is amazing! Highly recommend this place!Service: Brakes
Theresa Stewart
2 years ago
This place is great! Everyone was friendly & very efficient. John took great care of my car, getting me in & out in less than 30 minutes! I will definitely be coming back for my car needs!
lisa hill
3 years ago
Had a great experience as always. Got my car inspected and I must say that I was in and out without a long wait. I've been coming here for years and I can say that John is the best he's a very nice and honest guy.
Janine Fennell
3 years ago
I have been bringing my cars here for 4 years, and anytime I need anything this is the place to go! Was recommended to me by a friend who is a mechanic- My family and I can dabble with mechanical issues- but when I don t have the time or require something special this is THE BEST!Additionally they are kind and courteous AND on top of that, I am a female. This shop treats me with respect when I speak to them about what s going on and what s needed. Thank you to all the workers, special shout out to John!
Nadeya Ward
3 years ago
Someone recommended me to this place when I moved to RVA, and I never looked back! My boyfriend even comes now.He has never overcharged, and is so honest and easy going.I love it here and won t be taken my car anywhere else.
Kinzie Sydnor
4 years ago
Got my car inspected here this morning, very nice & polite staff. There were 3 people in line in front of me & they said it would be 45 minutes for the inspection. 25 minutes later I was on my way home. Will definitely come back again!
Zee Wright
9 years ago
This is the best auto care center in Virginia. I've been taking my cars here ever since 2001. They are the best group of HONEST mechanics I have ever come across. No matter where you live, take your car here. They will take good care of you.
Jacki West
a year ago
After calling around all morning, John was able to fit me in and perform my inspection quickly and efficiently. I will definitely be returning.Service: Vehicle InspectionService: Vehicle Inspection
Thomas Sisk
3 years ago
Excellent shop for all your automotive needs. Official inspection station. If you need the services of one of Richmonds top mechanics ask for John Simmons ! He's the best !
Amy Nobile
7 years ago
This is one of THE BEST experiences I've ever had with an auto repair shop. They took me in even though they were closed because I had a tire that was about to pop. They put on two new tires at a very reasonable price and did so efficiently and with a very helpful and friendly attitude. They really went above and beyond to take care of me and I will definitely be using this shop as my go-to repair place from now on!
Timothy Crum
4 months ago
Always my go to. Complete trust in all they do.
Dezmen Snoopy Brown
3 years ago
***Update*** ***Update*** ***Update*** ***Update***I recently submitted a Google review on an experience that I previously had with Jhanke Road Auto repair. I STAND TO BE CORRECTED and made it a point to apologize to John the tech who previously worked on my vehicle! Long story short; I took my car to Jhanke Road Auto due to vibration issues and supplied them with the parts for repair! After John completed all work there was still that vibration. I assumed that it was because of faulty work and rated it then bad. After carrying my car to the dealership to get an oil changed it was pointed out to me that there was a part that had gone bad that I had not considered or even knew about. After this minor repair was made there was no more vibration and the car runs flawlessly. It also confirmed that the work that Jhanke Road Auto completed it was done perfectly. Prior to this I had dealt with Jhanke Road Auto for years. I would definitely say these guys our patient and we ll do exactly what you ask them to do. I would definitely recommend the shop to any other consumers.Services: Steering & suspension repair, General repairs & maintenance, Wheel alignment
Sean Fletcher
3 years ago
DO NOT!!! I repeat! DO NOT!!!!! Bring your car here! Esp if youre YOUNG & BLACK!!! 600$ for brakes? Really? They couldnt even explain why it was 600$ for brakes ONLY! Full of B.S!!! then when i paid i heard a weird knocking noise that wasnt there at first. A complete diaster!!! NEVER AGAIN!!!!!
David McFadden
3 years ago
These guys are the best. They always do great work, are honest, and extremely fair on price. Take your car to them. You won t regret it. I promise.Services: General repairs & maintenance, BrakesServices: General repairs & maintenance, Brakes
Ryan Hoffman
5 years ago
I am not from Richmond and had trouble finding a good shop that was reliable and fair. Jahnke Road Auto has been NOTHING but the best possible service someone could ask for. As long as I'm in Richmond they the only people who will get my service
Sheila Duncan
2 years ago
I really appreciate Jonh at Jahnke Ed auto there has never been a time when I have came that he didn t fix my car. I thank God for him and his knowledge on cars Thank you John for being at Jahnke rd auto your service is truly appreciate.
Ty Jenkins310
3 years ago
John is a great mechanic, he's always polite and takes time to explain things to you. Vehicle is always ready when he says it will be. The only person I take my vehicles toServices: General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Brakes, Oil changeServices: General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Brakes, Oil change
tilear davis
4 years ago
Went to get my car inspected and I had to wait because 19 cars were ahead of me and I couldn't drop it off. The mechanic considered the fact that I had to wait unlike the other vehicle owners and so he had me in and out in about half an hour. I am so grateful.