Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Tuewhanna Coleman
a year ago
I Absolutely Loved Mr. Floyd's place. His prices is very reasonable and the staff takes great care of you and your vehicle! I Highly Recommend This Shop! I Hope, Wish & Pray Mr. Floyd lives Forever lol (A Girl Can Hope, Wish & Pray )
Dana Hughes
a year ago
This was the worst experience I've ever had. Floyd was rude and not a pleasant word or even a sword of helpfulness concerning my vehicle. He rejected my car because of 2 lugnuts and the horn which was so loud it scared us to death.I feel I could gotten the lugnuts .I would never recommend Floyd on Forest hill Avenue !!!Service: Vehicle Inspection
deezy dabaddest
a year ago
Bad experience got brand new front Rotaries and brakes for the front. As soon as I got my car it was squeaking noise so I thought new brakes had to brake them in. Well actually they didn't bleed the brakes there fore air bubble was in it. They half way did the job I really don't appreciate. But I advised anyone check around first before they do anything to your car.....
Anthony
3 years ago
I took my car to Floyd s for an oil change. Everyone was very friendly and helpful! They were also all wearing masks. When they realized my inspection was coming up, they called me to ask if I wanted them to do that as well. I would say they went above and beyond the typical service and I would definitely bring my car back.Services: General repairs & maintenance, Oil changeServices: General repairs & maintenance, Oil change
Stu B.
3 years ago
Great service and convenient location; very welcoming and professional. Excellent value- new rear brakes, oil change and state inspection ~$200. Same day service near the end of the month too! Thanks :)Services: Brakes, Oil changeServices: Brakes, Oil change
John Karrenberg
a year ago
Reasonably priced local auto repair shop. I have been using them for 6 years since I moved into the neighborhood and always have been satisfied with their service.
ms.jenni julistic
3 years ago
This is a nice and friendly business...in my opinion...I only went there to get an inspection. I was in there maybe 20min.tops they were very easy going with the inspection. Everyone I interacted with was nice and easy to talk to... felt like I was amongst family tbh...but like I said earlier I was only there for an inspection so....but overall my experience was great!
Meleese
a year ago
They only want to perform inspections. Wasted two days of my time trying to get my car fixed, instead they inspected it and gave me a may inspection sticker when it was June. Insisted they couldn t find anything wrong with the car and that the check engine light was never on but it came on the minute I started it. My car is now somewhere else actually being fixed.Service: Auto maintenance
Eric Raue
4 years ago
Due to the convenient location I gave Floyd's a chance. Although they were always polite enough, they "fixed" my AC, only for it to break again immediately after. Took it back and they "fixed" it again, same problem. I've had multiple instances where I had to take it back twice because the fix wasn't done. Also their communication is awful, they never called when my car was ready. I would call them and they'd say Yup, all done! despite saying they'd reach out when it was done (like every other mechanic I've ever been to).Bottom line is in my personal experience they've had bad communication and done bad work. Just can't recommend these guys.
Nathan Sirota
11 years ago
This isn't a bad review. This is a "BUYER BEWARE!".I've had a number of issues with Floyd's over the years.One of the times my car was having trouble starting on a regular basis. They diagnosed it as the starter, fixed it, and we got a big bill. This didn't fix the issue so we brought it back in and they realized that it was some kind of inexpensive computer chip type issue which cost $50 to fix (parts+labor). Needless to say they wouldn't reimburse us for the work & parts which we didn't need on the 1st place.The latest issue I had with them was regarding my truck which was at the end of its life. Due to this I specifically asked Floyd to not do any work without quoting me first. If the bill was high I was going to trade it in (or sell it for scrap metal) and buy a new car. The next day I got a call from Floyd. He explained to me all the work/costs that would go into making the truck street worthy. I expected this, but was crossing my fingers for better news. However, when I told him "No thanks. I guess I'll sell it as scrap metal" he quickly told me that I owed him about $275. Apparently, he thought that he needed to do work on it before hand in order to get it into the service bay for further inspection. I let him that I wouldn't be paying this bill due to our previous conversation. However, my time is valuable so I ended up sucking it up and paying about 80% of this bill. He was firm.The above two issues are the largest, but not the only ones. And they played out over the course of maybe 2 years.I live within walking distance so the convenience of dropping my vehicle off at Floyd's, walking home, and then back to pick it up is a huge luxury. I was my own worst enemy as "crazy" is repeating an action and being confused when you get the same result. After the first few interactions with Floyd's I knew what I would get and yet I kept going back. I have a new car now so don't need it serviced as often, but when I do, I will ABSOLUTELY NOT be taking it to Floyd's.
Mercedes Martin
3 years ago
Went for an inspection due to the auto place by me being closed for today my rejection was due to needing a new tire and a new high beam o had those replaced but when coming to this place of business they tell me I need to pay an extra $20 to clean my lights when that isn t the problem and hasn t been the problem and any other inspections. They just wanted to make an extra $20 and waste my time I ll make sure to discourage everyone I can from coming here
Katelyn Stutterheim
5 years ago
Went for an inspection, said I needed new brakes all around and that I had a caliper leak... took everything apart, brakes still have years of life and no leak. Went back and showed them the pads... they said oops and offered a free oil change. I don't want an oil change, I want the cost of the new pads I bought + a day of labor between getting the right parts, deconstructing, and reconstructing.
Ivan Witteborg
8 years ago
Thought it would be great to support a local business. Did my state inspection here and was told I needed new break pads for $350. I got a second opinion and they told me my breaks were fine but my tag lights were out.... Really disappointed :-/
Roy Towles
5 years ago
I told them what I needed done but they insisted that it was something else. After the repair that they insisted on did not fix the problem they still charged me full price to do what I asked them to do in the first place as well as the additional unnecessary work and parts. I do not think that the additional work was accidental and if it was then they need a new mechanic.This is my second bad experience with Mr. Floyd. I tried to give them the benefit of the doubt as a small business owner myself I try to suppprt local businesses.These ppl are VERY DISHONEST and I will be reporting this to the BBB.
Andrew S
a year ago
Fast and easy. The employees are friendly and super nice. In and out in 20 min. A+++Service: Vehicle InspectionService: Vehicle Inspection
Starr Murray
4 years ago
Reasonably priced and excellent work done on my truck. Great experience every time with the two trucks I ve had over the years.
Robert Ransome
a year ago
Excellent service and great prices! Mr. Floyd will take care of you!
Jay Pearson
5 years ago
Great service and above all, honest pricing. I will definitely use them for all of my future vehicles repairs.
MD Robinson Sr.
2 years ago
Excellent personal customer service. Very reasonable rates. Well return. Thank you for your service.
Pamela Nonya
a year ago
I always take my vehicles to Floyd's. Fast, friendly, professional ,knowledgeable, and reasonably priced.Services: Vehicle safety inspection, Oil changeServices: Vehicle safety inspection, Oil change
Arnett Jones
10 months ago
Very good place for all your auto needs
Antonio batchelor
5 years ago
Took my car here to get fixed and the workers took cash and my gucci sun glasses from out my car. I will never return here to get anything done with my car the worst place to attend.
John Witherspoon
8 years ago
Wonderful service at honest, decent prices. Mr, Fields and his staff were awesome!!
Danielle Hellmuth (Miss Danielle)
4 years ago
Great service, easygoing on inspections and while waiting there are bakeries and an antique shop to discover!!
Ronald williams
3 years ago
Great customer service fast and efficient they know exactly what they are talking about i definitely recommend
BraydenAshby 11
5 years ago
I've been going to Floyd's for years and I have always been satisfied with there service..
Lonnie Shifflett
5 years ago
Floyd's a good person nice place to go you can sit inside and talk and laugh about anything
Nichole Turner
3 years ago
Very nice people.. Good prices. Quality work
Linwood Williams
2 years ago
Great car service and knowledgeable professionals.
Sambo Boha
5 years ago
Friendly straight folks, great work and clean environment