Costco Tire Center

4.5 (45)

  1401 Mall Dr, Richmond, VA 23235
  (804) 464-9110
  costco.com
  Claimed

Tire shop

Service options

  • In-store pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Daniel Morrissey
3 years ago
After shopping with Costco for years and hearing great things about the tire center, ordered 4 tires to be installed. Made an appointment when they arrived and it was down hill from there. After several hours they were only able to mount 3 of the 4 tires on my stock OEM rims. Upon backing out the car there was noticeable damage on all 4 rims. Took another trip back to get the 4th tire installed and was asked to submit a claim for the damage to the rims. Just got a call they were denying my claim for the damage to the rims. Very disappointed and honestly disillusioned as a Costco customer. I would highly advice against using the Costco tire center.

  Andrew DeVault
5 years ago
Ordered tires online and had to schedule the replacement for a later date due to them not being in-stock. There was a special for $100 off the tires and $30 off installation. The process was easy and I have no complaints. That being said, I m not really sure I received the discounted install (did not show up on invoice). My wife dropped the vehicle off and was met by an unenthused attendant. She was never provided an estimate or call when the vehicle was ready for pick up.

  Henry Smith
5 years ago
For me, I usually just buy good used tires when in need. But I had to buy a set of new ones for a company vehicle a couple of years ago and got Michelins mounted and balanced, out the door, at a price better than any off brand at any other place in North Chesterfield. Good service, and good warranty, as long as you go back to a Costco location.

  John
7 years ago
The prices are great. The only add on is $15 per Tire for installation. The biggest reason to check them out is free road hazard insurance. I punctured my sidewall by hitting road debris. They were able to find my receipt from a year and a half earlier. I was reimbursed for most of the cost for a replacement (based on treadwear). I highly recommend checking them out. By the way they also have free balance and rotation when needed after purchase.

  Mark Barrey
6 years ago
With all of the tire pricing games most tire dealers use, Costco still wins out. 4 new tires installed in less than 1 hour total. It looks like this location has doubled their man power which drastically improved the wait time.

  Charles McKann
a year ago
Ordered a full set of tires got them in in 4 days and took less than 1 hour to install mount balanced and pull it out the door and this is on a truck that weighs 15,000 lb

  vick sheffler
8 years ago
Tire center stagf is unexperienced and dont have enough knowledge and still to do the job right. UN BALANCED TIRES, DAMAGED RIMS. Bought 4 new tires for Toyota SUV had to pre order as not in stock which is ok, wife went to get installed no reciept of work performed so how do I keep track of rotations?. They probably saw a female and gave her the keys and said all done, no torque check mention nothing. I was shocked and called only to hear the purchase reciept is enough and i should write miles on it too. Oh and all 4 rims were scratched and theg used this liquid which correded the almunium on one wheel. The tires were never balanced, at least thats what the tech at another costco after I had to take the suv back due to vibrations. Save your self time and headache and use another costco if you have to get service fone from a Costco.

  Emmett Jennings
4 years ago
Great deal on an excellent tire! Had a little bit of a wait due to wrong appointment time (technician put me in on the wrong day). Steve fit me in though and I was on my way.

  Blair Just
4 years ago
These folks always make it easy. Selection, knowledgeable recommendations, lowest prices plus superb service on balance and rotation for the life of your tires!

  george romero
2 years ago
Good tires great prices.. people do a outstanding job installing and rotating

  Sarrina ViAnne'-Arsenault
10 months ago
A word to the wise. Ladies, take photos of what you plan to purchase with item number and double check before you sign...just saying...

  none of your business
4 years ago
Rude front office. Scrapped the 2 tires which I requested I would keep which only had 20k miles. Smh saved $ on 4 new but got poor customer service

  Todd Stewart
3 years ago
Costco tire center always does a good and efficient job. This visit was for new tires and everything went great.

  Melissa Black
2 years ago
I ve always had great experience with this location ! Very professional and knowledgeable ! They ve always been fair when I ve had to use their road hazard ! I d recommend them !

  Robert Walters
a year ago
Always professional and personable and speedy too !!! best price and filled with nitrogen for rideability & durability !!!

  tracy austin
3 years ago
Love going here for new tires. They know their stuff.

  Nancy Bragdon
4 years ago
Costco did not have the tires I needed. They were not sure if they could even order them.

  jonathan williams
3 years ago
Great work, and good people. Jeff at the desk was very helpful and friendly. Great customer service.

  Rie Cherie
4 years ago
Love all the Steve's at Costco tire center! And all the other people with other names as well.

  Shane Dowler
7 years ago
My go to place for tires, it's clean, fast and competitive.

  Steve
a year ago
The only place I will buy tires for my vehicles.

  Roy Brown
4 years ago
Great service and prices. Get there early if you don t have an appointment.

  Raul Velasco
5 years ago
Costco always have good prices and the most friendly people working there!

  Becky L
5 years ago
Good prices on tires. Fast service

  Michael Ferraro
7 years ago
Always great prices, incredible warranty and service

  Patrick Faivre
5 years ago
Excellent products and services. True Costco value

  Raul letona
5 years ago
Great service and quick.

  Opening Hours

Monday 10 AM-8:30 PM
Tuesday 10 AM-8:30 PM
Wednesday 10 AM-8:30 PM
Thursday 10 AM-8:30 PM
Friday 10 AM-8:30 PM
Saturday 9:30 AM-6 PM
Sunday 10 AM-6 PM

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