Colin Car Care Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  J Michele
a year ago
I paid this place almost $4k to work on a 2008 Lincoln MKZ that my 21 year old daughter was going to drive. Long story short, they totaled the car. I had to tow it from MD to VA because the owner wouldn t accept responsibility. My mechanic looked at the engine and said we had been ripped off. The mechanic put in the incorrect sealant in the water pump causing a blockage of the flow of oil to the engine thus causing massive engine damage. All of the rustic residue is the incorrect sealant. The engine was destroyed and the car is totaled.

  Donna Price
a month ago
Unorganized and unprofessional, no politeness. Sat in the office for twenty minutes without anyone knowing that I was there. Then I had to make my present known. I think it would be a great service if he get those three things under his belt.

  Sameer Anwary
9 months ago
Poor customer service, slow workers, and they don t care about their customers. Especially, Colin is the slowest person that I have seen in my life, he works very slow, he always talks on the phone, and he doesn t follow what he says.

  Michelle Washington
a year ago
DO NOT TAKE YOUR CAR HERE! Colin is very unprofessional, rude, and inconsiderate. First and foremost my truck has body damages that it didn t have before, which happened on his lot. When I tried to speak to him about it after paying for my services he was extremely rude and dismissive. Stating, file an insurance claim my vehicle was never entered into the system, my truck been ready it s been sitting on a lot as if it s junk. I was referred to Colin by someone and this was the worst mistake ever! Worst place ever! This experience was horrible!Service: Auto maintenance

  michelle bates
a year ago
Kept the car for almost 2 weeks before they told me that they couldn't do the work on the front end brakes if I wasn't going to do the back brakes too. Went back up there to get the car after see someone driving it on a public roadway after work hours. Stole a lighter off the door but left the cigarettes. Told me I needed to buy new brake pads for the front but I had just had new pads put on b4 I went there 6 miles earlier. Took it somewhere else they repaired it the same day and said no I didn't need any pads. Don't trust them! Run!Service: Auto brake repair

  Richard Hydes
3 years ago
These guys can fix anything. Fair pricing, honest, knowledgeable mechanics, and high quality work. The owner, Mr. Colin is a real stand up guy. Thank you for the great service. I recommend your car care center to EVERYONE. Take care and stay safe team Colin Car Care.

  Beth Anne Patterson
4 years ago
Colin and Mike are fantastic! They gave me an extremely reasonable price for some major repairs, and then went above and beyond to make sure my car was functioning perfectly before I paid for anything. They were so respectful, and put a lot of effort into honoring my schedule and budget needs.Thank you, gentlemen.

  Madeline Sokol
5 years ago
We had our engine overheat on our way to vacation passing through Richmond. We found Colin Car Care through google reviews, and they didn t disappoint. Not only did they get us back on the road in 90 minutes (which included getting a part delivered from a place down the road), but the job was also very reasonably priced considering what we were willing to pay to get the car running. Everyone in the shop was so nice and friendly while we sat and waited. We wish we had more repair shops like this closer to home!

  T. Rogers
4 years ago
I can't complain, they came to my aid and rescue to get important parts of my car repaired. Nevertheless, it took 2 days to fix it and pricey but they did me a favor and ensured a had a ride there and back. The front desk manager was very sweet, respectful and had customer service! If it werent for the heavy price tag and long wait, I would go back over and over again but they do not work on transmissions and not all foriegn car problems.

  Ryan Bennett
8 months ago
Saved me in a pinch when my belt went out. Got the part in and installed within an hour for a fair price

  Chris Abt
3 years ago
Incredibly kind and friendly staff. They turned an engine swap around super quickly and worked with me every step of the way in finding an engine that fit my budget. Can t thank them enough for making something so stressful much easier.Service: Engine repairService: Engine repair

  Gary Briggs
7 years ago
I went to Colins yesterday and he charged my a/c for $45. Today I had him install a high performance AEM cold air intake that I had purchased online which takes an hour to install. The bill was $45 which was low for a mechanic to begin with and he charged me half that! I didn't have to wait forever either like other local mechanic shops. I will definately be returning when I am ready for brakes, suspension and inspection! Highly recommend!

  S Nathan Cosby
a year ago
Answered my questions.Gave an estimate for my next repairs.Didn't have an appointment that day.Everything was good!!

  IN4REDD804 SOUTHSIDE
5 years ago
This man is the truth. If he tells you to bring your car dont hesitate because a quality auto man stays swamped and he is top notch. He has gotten 5 cars right for me that me and my family drive amongst us with no issues. A piece of mind to have a mechanic like that. And dont try to save and take your own parts to him. Trust me let him get the part.

  Ron Lazaro
a year ago
Colin Car Care never disappoints. The mechanics are very knowledgeable and the service is great. Wouldn't go anywhere else.

  Ben Reichman
a year ago
Super reliable and easy to work with! Just come by, talk to Colin and he will help you out.Services: Auto body & trim repair, General repairs & maintenance, Body & Trim, Auto maintenanceServices: Auto body & trim repair, General repairs & maintenance, Body & Trim, Auto maintenance

  Sheena M
5 years ago
I've been going to Colin since he had his shop in NY. He's always been honest, fair and generous in his business dealings. I trust him with my cars!

  Dennis Deleston
a year ago
Fast service, reasonable prices, and they don t try and get over on you. Fixed the problem fast and effectivelyService: Transmission replacementService: Transmission replacement

  Tee Jay Woods
3 years ago
Great! They are the only mechanic shop I allow to work on my vehicle! Colin (owner) is very passionate about what he does!

  Duane S
a year ago
Highly recommended. Professional and take pride in their work. My go to for auto repair.Service: ElectricalService: Electrical

  Autumn Siler
4 years ago
I just got my serpentine belt fixed on my Honda and he did a fantastic job on it in very impressed I'm going to him from now on

  Jocelyn rhea
7 years ago
Colin is the best in Richmond! Went there today w/broken radiator on way to PA and he hooked me up! My Hero!

  :Joe :Bell
6 years ago
: He's a good mechanic but they in-stall use motors with no new timing-belt or the water-pump this is not cool.

  Jeffery Scott
2 years ago
Great Guy's, Really Attentive And Caring About Your Needs, And Fare.. I'd Recommend These Guys Highly...

  Rochelle Smith
2 years ago
I am on the road again..i appreciate Colin making necessary repairs without price gouging

  Morayo Monique O Yetunde
2 years ago
Good brothers who were more than willing to help a sister out! Thank you guys! Cheers...

  Marcellus R. Johnson
a year ago
Very good service. Fair pricing. Honest business.

  Joshiano Jones
3 years ago
Amazing service, only flaw very busy. It's worth it though, just get there early.

  TheTraveler2u Tim2Travel4Fun
3 years ago
Got the job done..took awhile but was satisfied with results.

  Jamir Johnson
a month ago
Slow