Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Christopher Holden
11 months ago
The team at Salas are honest, hard working, and do a fantastic job. Since moving to Portlas year, they have taken good care of my cars and inspections for all my cars and both motorcycles.
Raymond Godino
3 months ago
They did a great job on my vehicle and they were kind and courteous.
Michael James
2 months ago
All of the staff there are professional and know what they're doing. The mechanic named Keith is awesome!
Susan Scarola
8 months ago
I have had excellent service here at Salas. They are honest and fair. I brought my car in one time and told them I think I need a wheel alinement because the car was pulling to one side. I dropped it off and they called me maybe 15/20 minutes later and said I just needed air in my tires. They could have put air in my tires / told me the did a wheel alignment and I would have been none the wiser.Another time I brought my Mustang convertible in. It needed an inspection. But the power drivers side window wouldn t go down. They looked at it and then called and told me the thought they knew what part it needed. BUT if it wasn t the right part it was not returnable. Then asked me to leave my car overnight. The mechanic had a mustang at home and offered to take the part off his car and then put it on mine to make sure it was the correct part. It was!!! He went above and beyond for me.!!
C J
7 months ago
Took my Jeep here for a state inspection. Honest and friendly. Will definitely be back and would recommend to anyone needing an inspection or repair work.
Scotland Treasures
5 years ago
This shop is just awesome and best prices are reasonable and good customer service they take care of all my family cars
Ashley Davis
11 months ago
Been going to them for years when they were just an alignment place. Best prices and friendly service! I left my nissan altima there for an oil change, an alignment, an inspection and tire plug. I rode home in an uber because he said it would be a few hours. I went home and got some sleep. (I work overnight so i was exhausted) i overslept. It was a friday and they are closed on weekends. The owner called me 3 times and text me and waited until i got there so that my car did not have to sit in there for the weekend. Highly recommend! No one else touches my car
Aaron
11 months ago
Salas Auto is always on point ! My family has done business with this company for years, and they do QUALITY work. They even was able to give my mother a ride to pick up her truck. This auto shop cares about the community & they take pride in the work they do.Service: General repairs & maintenanceService: General repairs & maintenance
Sonya Cherry
a year ago
This is and has been my #1 service center/auto shop for over 15 years. I have recommended them to several friends and family. They have not been disappointed. Thank You Family for ALL that you do.
William Pontious
8 months ago
Well went there to get an estimate on repairs to my truck, but was told that the men were not there to look at it so I will have to come back on Monday. So the experience was less than good.
Kyisha Phillips (Kiya)
4 months ago
My go to place for inspections. It's first come first serve but they get you in and out fairly quickly!
Keiona Shea
a year ago
My personal experience was horrible. My car was diagnosed last year by them and I recently took it back to get it fixed. After making an appointment and dropping my car off at 8am when they opened I called to check on the progress of my vehicle and was told that they weren t sure if that was the issue. I was told to come get my vehicle at the end of the day and bring it back on a hotter day. Afterwards I made another appointment and was told to drop it off at 8am and leave it. My car was never even touched and I did not even receive a phone call to get the option to come get it to take it somewhere else. When I arrived to get my vehicle my keys were given to me with no explanation as to why my vehicle had not been fixed let alone looked at. It was very unprofessional to me and it was not the first time it happened. What is the purpose of making an appointment if your vehicle is not even going to be seen? I also feel like if they knew they weren t going to get to my vehicle then they should ve called me and gave me the OPTION to come get it instead of letting it sit at their shop all day for the second time in a row untouched. Ridiculous
Gospeljr1
a year ago
I went to Salas Auto to have my vehicle inspected. They did a great job of diagnosing my problem. I failed inspection and the repairs were costly but I am glad that they found my issues. So I had them fixed and returned for a one dollar. The head mechanic was kind enough to get me done right before he went to lunch.
Elle
5 years ago
Same day service. Dropped my car off late morning and was able to pick it up at 5pm. Staff was friendly. Very helpful and offered me a ride home so I wouldn't have to wait there for my car . They called as they said they would before doing any work so I was told of the prices and services needed. They wasn't pushy to have any other work done besides what I had brought in for. They did give suggestions of future work needed on car. Which was nice. The only thing I felt was the price was a little steep on the brakes being changed. Although she did give me a discount for paying with cash so I appreciated that .
Regina Culpepper
5 years ago
Went for an inspection today. My 1st time there and I was greeted with nothing but kindness and 100% professionalism. Such a great place I enjoyed every bit of sitting there while my truck was inspected. Such a great company. I definitely recommend to everyone!
T Griffin
a year ago
car inspection time: I went to get my car inspected. I made sure I came a little early this month .fast service. I think it's a family owned businesses everyone I came in contact with was polite..I would recommend this place to a friend or family member..
Samuel Acevedo
2 months ago
Awesome People Trust Worthy 5
rebecca dyson
2 years ago
I would recommend Salas Auto to anyone! My mom had an issue with her car ignition and two separate mechanics couldn't diagnose, even after spending hundreds of dollars in diagnostic. Salas diagnosed the issue and advised steps to correct it, all at no charge! They were ready to help and answer any questions she had. The Customer Service was outstanding! We will definitely be going back with any future auto needs. Thanks Salas!Service: Electrical
Cherie Spisak (Cherie s Menagerie)
2 years ago
We ve been customers of Salas and for several years now. Recently our daughter was taking her first trip to Nags Head driving her own car. Even though she was just getting her car inspected they checked her oil and made sure our daughter would be good to go. Their tow truck driver was even super nice and helpful.
Brian Patgorski
4 years ago
So I totaled my husband s truck in December. Salas fixed it. Looks amazing. And Then i totaled my car in April. Once again Salas fix my car. Both times better than expected. And the customer service is beyond belief. They are the most friendly, and compassionate group of professionals, that I have worked with. Robert goes above and beyond to ensure customer satisfaction.I would highly recommend Salas for any of your bodywork.
hcarter052408
4 years ago
We have taken our cars to Salas for minor repairs and even a major repair due to an auto accident and these guys always do a great job. They are honest, thorough, and make you feel like you are taking your car to family. Definitely a great place to take your car for small or big purchases. They worked great with the insurance company and with us individually. They helped coordinate our car rental and offered to give us a ride to the rental pick up location.
Darleen Horstmann
5 years ago
Would never go anywhere else. Honest, fair prices goes the extra mile. Professional, Great people to deal with!Brought a friend there that had been quoted a $400 charge in Newport News and his car was rejected on inspection. Salas did a complete review and found nothing wrong with the car (2005 Honda Civic). Can't thank them enough.
robert humphries
a year ago
Went there to get my car inspection but I got to get a couple of things done I have to wait until till wensday for the inspection and front end alignment and I will be good .went there to get an estimate on my car because this dude ran in to it in 7 eleven parking lot had a shop that was going to fix it but they said they couldn't do anything for me but Salas auto said they will take care of it I had to get another estimate because some one broke my divers side turn turn light and ripped of my bumper and ripped out all my bumper clips. I took it there and they fixed they called me on Thursday and said it was ready but I was still waiting on the check from the insurance company and it has been like 13 or 14 days sooo I called them again today and they stopped the check they send out and are sending me another one they said it would take seven days to get it and on top of all of that the rental car place called me and said I need to bring them back the car today sooo I talked to the repair shop and told them what happened and they let me get my car and once I get the check I have to pay them
Charmaine Cox
4 years ago
This shop did an "outstanding" job on my vehicle that was involved in a recent collision. I would highly recommend taking your vehicle to Salas Auto Service for the following reasons:1. Salas is about "taking care" of the customer.2. Salas ensured that correct, certified factory parts were ordered in a timely manner. My vehicle was returned within a week, as promised, and it looked as good as the day I drove it off the dealer showroom.3. Very knowledgeable about the car insurance industry and how to work with them to avoid "hassles" and inconvenience.4. They worked with my insurance to get me into a "rental" immediately after driving around for three weeks, post-collision, because the other (at -fault) party insurer did not cover up front costs for the rental. Rob looked out for my best interest and my safety.5. Convenient location.6. Qualified, reputable, local business owner.
Tony B
2 years ago
I've used Salas multiple times over the years to get body components painted. Their turnaround time is always fast, and they have always delivered a quality product at a fair price, with perfect paint matching.The last time I used their services, Daniel came out to the car with his color swatch book, and actually matched the exact tint/hue. I thought all vehicle color codes were the same, but there are actually variants to them, especially when viewed at certain angles. I learned something new, and appreciated the attention to detail given!Service: Painting
Anthony D'Amico (AntDam)
5 years ago
Awesome job on my car, they've have done an amazing job Everytime I bring a car to them. My car is always better off after I leave. Most mechanics peace grease or dirt in my car after sitting in the driver seat, but not these guys, they do a great job at checking everything and making sure it's working.
Vaelryck Svitk�na
2 years ago
I have always enjoyed the service at Salas' Auto. They are knowledgeable, don't hide anything and don't do any more work than necessary. It's the only place in Portsmouth I would really recommend when it comes to Auto Repair Shops that are honest with fair pricing. I have many vehicles they have serviced including 92 Ford bronco, 2014 Hyundai sonata, 2008 Dodge avenger, 2004 Dodge charger, 2005 Ford sport-trak.
Karen Taylor
2 years ago
I had to leave my vehicle there are three different times I bought it from a gentleman who has his work done on his vehicles there at this location the first time was for a wheel alignment because the car was out of alignment second time was I overheated and they replaced the thermostat and the radiator cap and they fix a valve for air conditioning unit as well the next day I'm out driving and it red lines I'm supposed to have been in the process of going after my husband who was in the hospital day before yesterday when my car broke down and the day before that as well so I mean I have two extra days of hospital stay because I didn't have a vehicle to use the young lady from your shop called me and said my vehicle was ready I told her I have my husband home with the medical condition and she was calling the owner of the place that I bought the car from he said he wasn't available he wasn't even in the area but she called me back and said her service manager out of the kindness of his heart is bringing me my vehicle that goes Way beyond responsibility to a customer and I am very grateful and I appreciate the help will bring the car back if there's any other service that needs to be done and thank you very muchServices: Wheel alignment, Air conditioning
Cory Rich
11 months ago
Good prices and honest mechanics. They fixed some valve covers for me and did it quickly and for cheap.
Stacey Parrish
6 months ago
Wonderful staff, and fast reliable service.Service: General repairs & maintenanceService: General repairs & maintenance