Portsmouth Alignment Services

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  candice harris
3 days ago
Terrible Customer Service! I decided not to allow them to work on my vehicle because of how rude the older white male with a full beard was at the desk. I asked questions (I m a women and cars are not my thing) and he laughed at me rather than educating me on what alignments intel!

  Tamika Hunter
3 months ago
Portsmouth Aligbments great service and fair pricing has allowed me to keep my 2004 Lexus running as smooth as the day I bought it! They are honest and fair and pleasant to be around while waiting for your service. They offer drop off as well

  The Real Rainbow Room
6 months ago
I took my son s truck there yesterday to get an alignment, in disbelief I realize how clean and organized this little old shop was. Great service very professional. I do not think they realized who I was. However, they still provided outstanding service. Although I didn t get the news, I wanted to hear they were very pleasant and knowledgeable. I would highly recommend this alignment shop to anyone. Great job!!Services: Tires, Steering & suspension repair, Auto engine diagnostic, Brakes

  Marquis Styles
4 months ago
Don t come to this shop! He did a diagnostic test on the car that I didn t ask for. He comes back with my car in 1 min saying I couldn t fix your car. So I had to pay 50 dollars. I don t believe in paying for something that they didn t do any work on. Literally came out in a 1minute and told me he couldn t do it. They tried to get me to pay for 700$ parts for they could actually do the work. Personally I feel they money hungry just to get a dollar is really sad. I personally wouldn t charge nobody money if I didn t do no work to the car. Don t go there

  Adam Carpenter
7 months ago
This is the place to take your classic car. No other shop will touch my Hudson and Danny and the folks here always do a great job. They even shim the drag link and align the steering wheel. Everyone else just scratches their heads.

  Jeffery Eaglefan
a month ago
Do not take your car here Brought the car here with new tires and got it aligned. After 2 weeks of driving the front tire was worn out. Owner doesn't want to take credit for it

  Gary Harrell
8 months ago
Got my truck fix, right away. Front end fills like new again. Great folks. Highly recommend them for your Front end work. Been taking my cars there for years.

  Yevgeniy Parasochka
10 months ago
Have been my choice of suspension & alignment service for 8 years now. Never got disappointed nor had to return for correction. Always on time , high quality work at a reasonable cost. Highly recommend !

  Gabriel Skipper
2 months ago
This is the best place to get an alignment way better than PepBoys.

  Terrell
8 months ago
Got there early(7:15am) and was second in line. They got my car in diagnosed, repaired and out the door. My type of service. Fair pricing and good customer service.

  JD Langley
7 months ago
Great work and they get the job done within a great time frame I love their work

  Nathan Ditoto
3 years ago
This business came highly recommended. They installed/balanced 4 tires, replaced my spare under the vehicle, and performed an alignment.The work was completed timely, price was fair, and they even fixed an alignment issue that the dealer could/would not fix.Services: Tires, Steering & suspension repair

  Anthony Thomas
3 years ago
I had my wife take my Chrysler 300 to them for an alignment and to change the EGR valve. My check engine light was on because I needed to change the EGR valve. They told me that I needed upper ball joints in order to complete the alignment and one hour of labor to complete the EGR valve. I gave them consent to do the work. They then telephoned me back and said they made a mistake on the labor time and that it would be 3 hours labor. No haggling, I gave my consent but I was optimistic. I picked up my car and several warning lights began to flash concerning the ABS system. I took it back to them. The call I received back is that they don t know why all of this happened and it s nothing that they did wrong. Crooks. Taking advantage of consumers during the pandemic is bad. I understand that business is slow but when you get a paying customer you don t try to take advantage of him with small shop tricks. I should have went with my gut feeling and took it to the dealership, they don t play these type of games. DO NOT TAKE YOUR CAR HERE UNLESS YOU WANT TO GET FLIM FLAMMED!!!!!

  gerald devault
2 years ago
Great place to have worked performed on your car. Professional staff, reasonably priced and they stand behind their work. Been in business since 1966, you won't stay in business that long unless you treat the customer right and sell them only what they need.

  Milton Hoover
2 years ago
Portsmouth front end alignment shop etc is a good shop to take your vehicle. Danny the owner is very trustworthy and honest. His technicians are very knowledgeable and dependable. Danny has years of experience with vehicles going back years when I had a pro- street 67' Camaro. He himself played around with the old school cars as well need your vehicle looked at his shop is the place.

  Miankis Miankis
3 years ago
I have been coming to this place for years excellent and quality service. Customer service on point. Prices are reasonable. Parking is a Minor challenge. Location is on a busy main street... Adjacent to all major highways. If you are ever in the area...stop in

  Tracey Farley
4 years ago
Very nice people to deal with. I deliver parts here and have seen them interact with customers numerous times. Very pleasant, never seen them upset, always explains the problem and the different options and gives them the best price that I feel that they can.

  Jeff C
3 years ago
Courteous and helpful guy at counter. Worked up a fair price and easy set up if appt. Dropped it off and done that day. I supplied the parts and I found this saved me several hundred over having a 4 WD shop do the work.

  Willie Suter
2 years ago
Took my truck here to get tires installed. Owner was very nice and respectable. Their prices are very fair and the quality is top of the line. I highly recommend this place.Service: TiresService: Tires

  Hector Chavez
3 years ago
Been coming here for years. They have rebuilt my suspension, changed out a tire rim, rotated tire with a wheel balance, 4 and 2 wheel Alignments, and been very courteous. Christian owned. Will always come again.

  Craig Tomlin
2 years ago
I've been going to Portsmouth Alignment for over 30 years because my father whom I would ride with has been going there for 40 years. Now anytime I need Steering, braking or just a goodzd Alignment I come here. No doubt on my mu

  Lavern Atkins
a year ago
Great work has been done! You can drop off and your car would be ready to pick up in a reasonable time.

  rikisha bridgewater
6 years ago
I went into them to get an alignment. They said the policy was if there is something wrong and the alignment cannot be done if the repairs are not done by them you will still have to pay for the diagnostic. They quoted me 234 to include alignment and repair of an issue that was perfectly fine 7 days prior. I refused to have them do the work and took my vehicle to the dealership and got it aligned with no repairs needed.....bottom line is this establishment claim that they are honest and honest Christians, however this was dishonest and if this happened to me it can happen to anyone else...they are not worth your time. I will never advise anyone to go to them. Their alignment cost $50.. pay the extra 30 and get it done by honest people who won t try to rip you off...in this case they did.

  Wlilliam Pope
6 months ago
Best around for front end alignment work.

  Alexis Suarez
3 years ago
They got me in super quick and did an awesome job! Only thing I didn't like was their policy where if they can't align it they will charge you 49 bucks as diagnostic fee

  Donald Spikes
a year ago
They do 4.0 work and they are trustworthy peoples. I was treated with with kindness. 5 stars in my book!

  Terence Latham
4 months ago
Always fair and great service

  Richard Yourkvitch
7 years ago
I only take my vehicles to Portsmouth Alignment Services. For honest pricing and great customer service you can't beat it. And I trust them for tire mounting, balancing and wheel alignment.

  Tony B
8 years ago
I've had two vehicles aligned here in the past two years. Both of them received complete suspension and steering overhauls beforehand, and the alignment was completely out of whack as a result. I did a 4" lift on my Jeep and nobody else wanted to touch it because it wouldn't work on their "machine". Portsmouth Alignment did a fantastic job on both of them!Don't waste your money on chain shops that do half the work for twice the price. Remember, those fancy alignment machines are only as good as the techs operating them. These guys have been doing alignments for a long time. Courteous, professional, and extremely reasonably priced. A+ in my book.

  Carlton Ward
8 months ago
Outstanding! They provide great customer service.Service: Steering & suspension repairService: Steering & suspension repair