Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ryan Thorpe
a month ago
I noticed a set of bad U-Joints on my truck while 25 miles from home, no chance of making it home as it eas.Johnny's made sure to get me in same day since I was stranded. Excellent work, great price and even better people!Thank you for being so professional and helpful!
Andrew Cheng
2 weeks ago
2009 BMW 128i - my driver side window stopped working and was stuck open while visiting my mother in law from out of town. Not knowing where to go for service I was fortunate to receive a recommendation to call Johnny s for older BMWs. They took my call in the morning, diagnosed the issue by midday, found the part and repaired my car by the following morning! Friendly and knowledgeable staff, honest and fair price for the work. Thanks to Johnny, Julie and Robert you guys saved the day.
Norman Mcallister
a week ago
I would never take my vehicle there again and my advice for anyone needing vehicle repairs don't take your vehicle there as well..they damaged the paint on my vehicle they damaged my AC and attempted and daughter tried to get me to pay Three hundred dollars to repair something tht was working perfectly before I left my vehicle there they are con artist smiling in your face taking ur money while they damaging ur car..not to be trusted period ..also my emblem was missing off the vehicle will there which they cared 2 cents about they damaged my cars paint job and physical structure of my car which they tried to hide.they also damaged my cars rear view electrical blind switch which they tried to hide..my advice is these ppl should not be in the business of repairing anyone's car..the should be out of business they are not an honest business not one bit
D Thompson
2 months ago
Top knotch, skilled, knowledgeable, HONEST, REALLY FRIENDLY people, mechanic shop... they do just about everything... I was satisfied...
Butch Cassell
10 months ago
I've been using Johnny's for over 10 years and they have always been up front and gave me the opportunity to approve or decline a repair if I couldn't afford his price. I see some reviews for them that aren't fair, they seem more like buyers remorse that actual concerns! Everything that was approved was always done right and Johnny himself is a genuine guy. I feel he sincerely cares about his customer's concerns. Thanks for everything Johnny's AutoService: General repairs & maintenance
Mike Wilkinson
7 months ago
Being from out of town, not only did they get me on my way to my destination fast but they were very honest. They thoroughly explained what was and wasn't needed for the most cost effective resolution to our problem. Amazing experience and highly recommend!
TechKnow
a year ago
I was taken to Johnny by the tow truck driver who rescued us. He said Johnny was a good guy. Understatement of the year. The whole place is family run, and I was treated just like family. I dont live particularly close, but I won't be taking my car anywhere else. Oh, by the way, excellent mechanics.
Jewlz
a year ago
Johnny and all of his employees are simply amazing. If you want a small home town feeling this weekend is the place for you to get your vehicle repaired at. Johnny always explains to you the way you can understand. They never try to make more money for things you do not need. They really are the best in town! They treat everyone like family.Service: General repairs & maintenance
Daniel Perez
a year ago
My wife and I have been extremely happy ever since we took a suggestion from a coworker to check out Johnny's. We were being screwed over by a dealership who were charging us for work they said they did but later, after over a couple grand in the hole, we found out they had just charged us for work they never had done.Johnny's has always treated us with respect and as a valued customers from day one.Thanks for the years of working on our Jeep and other vehicles. We really appreciate it.
Chris Marozick
2 years ago
Honest guy, fair prices, friendly and experienced. Only downside is the place is too popular and sometimes it takes a while to get serviced. They will go the extra mile for you. We've been going to Johnny's for a few years and have never had a bad experience. Cannot recommend strongly enough.
Heather Whitmore
2 years ago
My husband and a I have been going to Johnny s for years now. Only mechanic I trust. I never feel taken advantage of. He s honest, always does a great job. Feels like family. We love Johnny s Auto Service.Services: Tires, General repairs & maintenance, Brakes, Oil changeServices: Tires, General repairs & maintenance, Brakes, Oil change
Charlotte Green
4 years ago
I love this shop. Johnny and the family are all very warm and friendly. They make you feel like you're a part of their family. They're good and honest people. You don't have to worry about them trying to charge you way more than the job cost.
Jimmy Souriac
a year ago
I came from out of state and was in need of a good mechanic and I had a mishap and my vehicle couldn't get repaired as I need it well that vehicle is now being traded in but it stayed with them for about a year my fee from them under 200 dollars for keeping it there lets be honest there's not no place that do this they are a ppl business and work with the community and I am glad to meet them and there service is top notch that I can vouch for
Charity Porter
a year ago
He got me right last year by installating my alternate. But i made a big mistake giving him my BMW truck in May 2022 the first issue is my car was ready on May 13th but didn't tell me until Monday May 16th. I called and spoke with his daughter who always answeimg the phone on that Friday 20th i told her i wasnt able to pick up the truck until Wednesday she said it would be $1079 because they dont charge for the weekend. My spouse called her back on that Monday the 23rd and she changed the price to $1098.00 kept charging me a storage fee until my price was $1123. And my car still doesn't work. I had second opinion he was suppose to fix my pulleys And a few other parts but when the car turn on it screams and it shouldn't. I put down $1000 so i paid him a total of $2,123 dollars for nothing while they laughed and walked away friday the 27th. Johnny is not a good company they like to get over on ppl and make money. Oh and he does it because he enjoy taking the titles what you tell me on the phone you have so many cars your about to open a car lot. People please don't do business with Johnny's in Portsmouth he is worthless and like to steal. But I will handle this the right way. He is a joke and they take advantage of ppl.Services: General repairs & maintenance, Tire rotations, Brakes
Cherise McCants-Heath
a year ago
Mr Johnny is amazing person and his shop is the best. They care of you like you are family. He is a honest man and his work is always the best
Andrea Loftus
6 years ago
My family has been taking all of our automobile for over 7 years. Johnny's has been giving us great prices, fast return, good quality service. We have also call regarding car advise when buying new cars.
Caryn Aiello
4 years ago
I wish I could give more than 5 stars. He was honest, fast, and fixed our a/c issue for lower than what we thought. I would recommend him to everyone in the future. Any issues our cars have in the future will go to him. I cannot say enough good things about our experience! Plus, all of the staff are the sweetest! Thanks, Johnny. You're a lifesaver.
Joshua Roberson
5 years ago
Great local business, everyone that works here seems genuine. Not there just to take your money. This is a place that I wish I had found years ago. Family seems first at Johnny's. Most of the employees are family. Great place with honest people. I know honest car mechanic does not go together but he and his family are!!!!!
Gyan Das
8 years ago
Great experience. Johnny is very professional and trustworthy. Came in with a tire leaking air and his staff put aside the car they were working on for such a quick fix and I was on the road again in 10 minutes. Thanks for the great service!
Kyle Christopher Bees
a year ago
Had a breakdown with my BMW and was directed to this location by the tow truck operator and they did not disappoint. Subsequently brought my Mustang in and see this as a burgeoning relationship. That it is in my immediate neighborhood is mearly serendipitous...
Tuan Nguyen
2 years ago
My Benz E350 a/c was running hot. They got me scheduled in, even being overbooked, and got the AC running VERY Cold. Johnny's is definitely a warm family oriented honest shop. I am having more work done to my vehicle as we speaker. Stay tune for more reviews.Service: Air conditioningService: Air conditioning
Priscilla Ruiz Stokes
5 years ago
Very happy that I came across Johnny s shop, him and his staff were very helpful and provided excellent service on my car. Would recommend to local and non local residents; prices are reasonably inexpensive and waiting time was fairly quick.
M W
6 years ago
6 stars was not an option or I would have given them 6 (or 10). I was travelling when my 2011 Pilot broke down on 264 and I was able to limp it into his shop. Keep in mind, this was a Friday at 3:00. Anyone's worst nightmare.Johnny worked extremely hard to find the part I needed for my car. Fixed it, went the extra mile to make sure it wouldn't happen again, and did not overcharge me. I was able to get out of there by 5. Awesome.It is a family run shop so I got to spend time the with whole family and watch Johnny interact with them, they are wonderful people. I wish he would open a shop in my hometown.If you live in Portsmouth...take your care here.
Jason Thurston
12 years ago
There are not too many honest and knowledgeable mechanics left out there, but Johnny and his crew are awesome. They do good work and won't try to sell you crap you don't need. I have been there multiple times and am quite content with them. Highly recommended!
Nick End
3 years ago
Johnny's is a family run business and it's obvious when you get there. You can talk with Johnny and get the warm fuzzy he knows what he is doing and will treat you right. Since moving into the neighborhood this is my car repair shop.
Sam Narkinsky
6 years ago
There is a lot of experience in this shop and Johnny has an incredible knowledge of most types of vehicles. Also in addition to great service and reasonable prices, it is a trip to listen to Johnny talking withfriends/customers.
Chris Vicari
11 years ago
They are very friendly, and will have it done fast. I am glad to finally find a mechanic I can trust, it took us 5 years of looking so we have tried all the other ones in the area.Thank you Johny for the feeling of comfort when I bring my cars to get fixed.
Thomas Kuntz
5 months ago
. Competent service. Been using him for > 25yrs
Angela Stovall
4 years ago
Beat experience ever, this family owned business is a God sent! They are reliable, experienced, know their stuff, and most of all caring! They care about their customers and wants to make sure they are safe driving.
anthony martinez
5 years ago
Very fast work!!Johnny's was amazing had my car fixed in no time. Highly recommended Johnny's for people who need work. Johnny tells you how it is and works with you, not against you.