Fink's Auto Services & Body Shop

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Gina D
a month ago
After breaking down on an exit ramp, I called Fink's. So did the troopers. All in all my car could not have been in a better place! Kelsey was an angel calming me down and getting the car taken care of. TJ was terrific, got the job done and didn't break the bank!! Car is running perfectly and I am a happy camper. Thanks guys!! Customer for life.

  Dustin Palmer
a month ago
Amazing service by top notch professionals! These guys do it right. Highly recommend!

  Russ Garrett
a year ago
I called Fink's towing service for my large Victory touring motorcycle when the contractor that Geico Insurance provides left me waiting on the side of the road for over 3 1/2 hours with no expectation of ever arriving.Fink's sent 2 friendly professional technicians in the wrecker to insure my bike was handled safely and with care. Top quality services are never cheap and cheap services are absolutely worthless if you're talking about roadside assistance and the provider doesn't show up. I'll be dropping Geico for something else soon. Fink's number is saved in my iPhone contact list and will be the first company I call in the future. Great job Fink's team!

  Dana Winkler
4 months ago
Took me in for annual car inspection without appointment only had to wait approximately 30 minutes and I was back on the road. No repairs required very professional

  Pattie Cartwright
11 months ago
Great folks to work with. Mark got my car in and out in 4 days. Very pleased with my new paint job on my bumper.

  Richard Parker
a year ago
I've been using Fink's for now going on for 30 years now. They are the best people by far in my opinion for towing and inspections, they have always been courteous and friendly. I always call on them first when it comes to towing they up front with you if it going to be a while before the tow they'll tell you up front and for me price has always been cheaper than others. When it comes to inspections they quick to get you in and out not mention but shouldn't be over look the lady at the front desk has always been helpful and pleasant to work with.Service: Vehicle safety inspection

  Benji IOO
9 months ago
A very bad business!!! They have rude and horrible service people who gaslight people into believing they have to pay ridiculous amounts of money for simple repairs. I brought my vehicle in to get looked at, paid $130 for a diagnostic test and was quoted for a $900 job. Times are tough, I didn t have the money for the job. I called back 2 days later and they told me it s an $1800 job and said they have no record of the original quote even though I have a diagnostic receipt from the original transaction. I would NEVER recommend this place and I ll happily take my business ANYWHERE else.

  Brenda Lassiter
3 days ago
My brother works up there, plus it's also a car wash

  Brenda Hinton
2 months ago
Great bunch of guys. The receptionist is a different story

  Jaime Smith
10 months ago
Courteous, friendly and a great shop! Highly recommended if your car needs anything from an oil change, state inspection and repair. Call them today!Service: Oil changeService: Oil change

  Flower Jones
3 months ago
Excellent customer service.Mark was awesome would recommend this place

  Carlos
10 months ago
This place is terrible!! Their systems are low tech! Their vacuum machines take $1.50 (or more if it doesn't register your coins you put in) for 5 minutes of use. Worst part of all their change machines are always out of service! Overall 2 stars because i seen worst place.

  Jamond Copeland
a year ago
The front desk lady was super helpful. I had to pick to pick up a chassie I left at Franks truck stop and it was towed by Finks. They were pleasant to deal with, In a not so pleasant situation.Definitely wouldn t want to get towed again, but if I Needed it they would be first on my list.

  Carrie Lewis
2 years ago
We love Fink's! I worked for a prior organization for over 15 years in this industry and Fink's really went above and beyond. I went for tires & an oil change - they didn't try to tell me that I need a bunch of unnecessary repairs or BS - they replaced my tires and did my regular maintenance without any issues. Friendly front desk staff and experienced mechanics - win/win. Thanks!!!Services: Tires, Oil change

  Jenna Stacey
a year ago
I have never experienced any rudeness here. Everyone is friendly, they have great prices, and I never feel ripped off or cheated. Honest and clean, I will never go anywhere else no matter where I live in Hampton Roads.*******Editing my review. I have been a customer here for almost a decade and recently I've had to return my vehicle for the same issue 3 times in ~2 years. I feel like they could have tried to rectify the problems they missed previously, but they just didn't. $2100+ later, I feel slighted, and I don't like that feeling. Did I really need my compressor replaced? It was probably a line leak all along. I don't know if I can trust them anymore, and for that I will probably not return. It's upsetting to say the least.

  Jenifer Wilkins
4 years ago
Our employee was in an auto accident and Fink's towed our vehicle. Candy was reassuring when I called from the hospital and helped calm my nerves.

  judy hagerman
7 months ago
Got my car inspected. 4th car in line. Friendly, excellent service.

  Lori aka Lolo Lori AKA Lolo
a year ago
I've gone to Fink's Auto on and off for over 20 years and have always been able to trust that they have my best interests since I started driving and grew up around there. DCHS 88

  Fitcherline Philostin
2 years ago
This is the WORST company EVER! THEY are rude and VERY unprofessional. It breaks my heart to know that people like the people working here exist. My husband and i were rippped off for a service we did not even ask for and then treated terribly, the owner was also making ver racial comments to us and even brought out his dog and said my husband was trespassing, after bringing him there to pick up his car that they towed to a location we didnt even ask to tow too. We will be taking this company to court over this horrific experience. Just TERRIBLE!

  Milton Hoover
a year ago
Fink's Auto Services has always been a family friendly business to carry your vehicle to we or I should say myself I hated to see that Mike fink had to sale the business after all the hard work he and his father and family put into the business I only hope the new owners our as family friendly as the fink family and good luck to the new owners you bought one hell of a business.

  Victoria Horner
a year ago
B.s.. Wouldn't give me the number I needed to contact ppl on to get my items from someones car that got towed. My stuff is still in the vehicle and it being towed had NOTHING to do with me

  Doug H
5 months ago
What a great honest shop that does top quality work!!!!!

  Steven Gaines
a month ago
Excellent service and turnaround time.

  Tom Benson
3 years ago
I have been taking my cars to Fink s for a number of years now. These guys are just like old friends and I trust them like a good neighbor. They have military and veteran discounts. They won t try to scam you for extra work you can t afford.

  Be Kind
8 months ago
Just came wash car. I wore gloves, By the vacuum pump IT stinks Last time going there. Vacuum pump didn't really work.

  Justine McArthur
6 months ago
I experienced a seamless transaction with prompt and friendly service.

  Patrick E
7 years ago
I called with an opportunity on some consistent help I might need loading nearby. The women answering the phone might be one of the rudest people i have ever dealt with. I'm in trucking so that is saying something. I'm not sure what her problem is or why she feels the need to be so rotten. i'm sure the owner is unaware of the gall and effrontery representing the business. Unless she is the owner I cannot imagine this being acceptable representation. I have taken my business elsewhere!

  Milissa Cherry
2 years ago
Great prices, friendly people quick service. Our tow truck driver even let us warm up in his truck while we waited for our ride.

  Anat Lehrman
7 years ago
I can't believe how rude those people are. Does anybody knows who governs the towing industry? Can they just do whatever they want?Mike at Finks hold my equipment hostage and will not let us in until we'll pay him a ransom. A huge ransom. A ridicules amount of money.How can people like that can be in business?I'm calling the police, attorney general and whoever else i can. I just can't let the do whatever they want.Please be careful. That is a big big scam

  William Tucker
2 months ago
Good service good folks good work.